# Top 10 Maze Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 111 Research alternative solutions to Maze on G2, with real user reviews on competing tools. User Research Tools is a widely used technology, and many people are seeking high quality, productive software solutions with in-app, recruitment pool, and text/notes. Other important factors to consider when researching alternatives to Maze include reporting and features. The best overall Maze alternative is UserTesting. Other similar apps like Maze are Optimal, Lyssna, Userlytics, and Hotjar by Contentsquare. Maze alternatives can be found in [User Research Tools](https://www.g2.com/categories/user-research) but may also be in [Heatmap Tools](https://www.g2.com/categories/heatmap-tools) or [Survey Software](https://www.g2.com/categories/survey). ## Best Paid & Free Alternatives to Maze - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Optimal](https://www.g2.com/products/optimal-optimal/reviews) - [Lyssna](https://www.g2.com/products/lyssna/reviews) - [Userlytics](https://www.g2.com/products/userlytics/reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) - [Dscout](https://www.g2.com/products/dscout/reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - [Lookback](https://www.g2.com/products/lookback/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Mouseflow](https://www.g2.com/products/mouseflow/reviews) ## Top 10 Alternatives to Maze Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Maze stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Design, and Retail, and find the best product for your business. ### 1. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to Maze, UserTesting is: - More expensive - Better at meeting requirements - Better at support Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Maze vs UserTesting](https://www.g2.com/compare/maze-maze-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs Optimal](https://www.g2.com/compare/optimal-optimal-vs-usertesting) - [UserTesting vs Lyssna](https://www.g2.com/compare/lyssna-vs-usertesting) - [UserTesting vs Userlytics](https://www.g2.com/compare/usertesting-vs-userlytics) - [UserTesting vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-usertesting) - [UserTesting vs Dscout](https://www.g2.com/compare/dscout-vs-usertesting) - [UserTesting vs User Interviews](https://www.g2.com/compare/user-interviews-vs-usertesting) - [UserTesting vs Lookback](https://www.g2.com/compare/lookback-vs-usertesting) - [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [UserTesting vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-usertesting) ### 2. [Optimal](https://www.g2.com/products/optimal-optimal/reviews) By Optimal **Average Rating:** 4.4/5 **Total Reviews:** 65 A comprehensive user insights platform to help you make confidence decisions, continuously optimize, and build products people love. Reviewers say compared to Maze, Optimal is: - Better at meeting requirements - More expensive Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management), [User Research Repositories](https://www.g2.com/categories/user-research-repositories) **Compare:** [Maze vs Optimal](https://www.g2.com/compare/maze-maze-vs-optimal-optimal) **Compare Optimal with other alternatives:** - [Optimal vs UserTesting](https://www.g2.com/compare/optimal-optimal-vs-usertesting) - [Optimal vs Lyssna](https://www.g2.com/compare/lyssna-vs-optimal-optimal) - [Optimal vs Userlytics](https://www.g2.com/compare/optimal-optimal-vs-userlytics) - [Optimal vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-optimal-optimal) - [Optimal vs Dscout](https://www.g2.com/compare/dscout-vs-optimal-optimal) - [Optimal vs User Interviews](https://www.g2.com/compare/optimal-optimal-vs-user-interviews) - [Optimal vs Lookback](https://www.g2.com/compare/lookback-vs-optimal-optimal) - [Optimal vs Qualtrics Market Research](https://www.g2.com/compare/optimal-optimal-vs-qualtrics-market-research) - [Optimal vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-optimal-optimal) ### 3. [Lyssna](https://www.g2.com/products/lyssna/reviews) By Lyssna **Average Rating:** 4.5/5 **Total Reviews:** 183 Lyssna (formerly UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster. Reviewers say compared to Maze, Lyssna is: - Better at support - Better at meeting requirements - More usable Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Maze vs Lyssna](https://www.g2.com/compare/lyssna-vs-maze-maze) **Compare Lyssna with other alternatives:** - [Lyssna vs UserTesting](https://www.g2.com/compare/lyssna-vs-usertesting) - [Lyssna vs Optimal](https://www.g2.com/compare/lyssna-vs-optimal-optimal) - [Lyssna vs Userlytics](https://www.g2.com/compare/lyssna-vs-userlytics) - [Lyssna vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-lyssna) - [Lyssna vs Dscout](https://www.g2.com/compare/dscout-vs-lyssna) - [Lyssna vs User Interviews](https://www.g2.com/compare/lyssna-vs-user-interviews) - [Lyssna vs Lookback](https://www.g2.com/compare/lookback-vs-lyssna) - [Lyssna vs Qualtrics Market Research](https://www.g2.com/compare/lyssna-vs-qualtrics-market-research) - [Lyssna vs Mouseflow](https://www.g2.com/compare/lyssna-vs-mouseflow) ### 4. [Userlytics](https://www.g2.com/products/userlytics/reviews) By Userlytics **Average Rating:** 4.4/5 **Total Reviews:** 189 Userlytics provides a platform for DIY remote user testing, usability testing, and user experience (UX) testing, as well as optional services such as test design, review and in-line video annotation of key events and comments, a High Light Reel, and an Executive Summary Report with recommendations. Reviewers say compared to Maze, Userlytics is: - More expensive - Better at support - Slower to reach roi Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Maze vs Userlytics](https://www.g2.com/compare/maze-maze-vs-userlytics) **Compare Userlytics with other alternatives:** - [Userlytics vs UserTesting](https://www.g2.com/compare/usertesting-vs-userlytics) - [Userlytics vs Optimal](https://www.g2.com/compare/optimal-optimal-vs-userlytics) - [Userlytics vs Lyssna](https://www.g2.com/compare/lyssna-vs-userlytics) - [Userlytics vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-userlytics) - [Userlytics vs Dscout](https://www.g2.com/compare/dscout-vs-userlytics) - [Userlytics vs User Interviews](https://www.g2.com/compare/user-interviews-vs-userlytics) - [Userlytics vs Lookback](https://www.g2.com/compare/lookback-vs-userlytics) - [Userlytics vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-userlytics) - [Userlytics vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-userlytics) ### 5. [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) By Contentsquare **Average Rating:** 4.3/5 **Total Reviews:** 345 All-in-one Analytics and Feedback. Reviewers say compared to Maze, Hotjar by Contentsquare is: - Better at meeting requirements - More usable Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Maze vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-maze-maze) **Compare Hotjar by Contentsquare with other alternatives:** - [Hotjar by Contentsquare vs UserTesting](https://www.g2.com/compare/hotjar-by-contentsquare-vs-usertesting) - [Hotjar by Contentsquare vs Optimal](https://www.g2.com/compare/hotjar-by-contentsquare-vs-optimal-optimal) - [Hotjar by Contentsquare vs Lyssna](https://www.g2.com/compare/hotjar-by-contentsquare-vs-lyssna) - [Hotjar by Contentsquare vs Userlytics](https://www.g2.com/compare/hotjar-by-contentsquare-vs-userlytics) - [Hotjar by Contentsquare vs Dscout](https://www.g2.com/compare/dscout-vs-hotjar-by-contentsquare) - [Hotjar by Contentsquare vs User Interviews](https://www.g2.com/compare/hotjar-by-contentsquare-vs-user-interviews) - [Hotjar by Contentsquare vs Lookback](https://www.g2.com/compare/hotjar-by-contentsquare-vs-lookback) - [Hotjar by Contentsquare vs Qualtrics Market Research](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-market-research) - [Hotjar by Contentsquare vs Mouseflow](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) ### 6. [Dscout](https://www.g2.com/products/dscout/reviews) By Dscout **Average Rating:** 4.5/5 **Total Reviews:** 190 Dscout's research platform captures the reality of your customers’ in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback. Reviewers say compared to Maze, Dscout is: - More expensive - Better at support - Better at meeting requirements Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Maze vs Dscout](https://www.g2.com/compare/dscout-vs-maze-maze) **Compare Dscout with other alternatives:** - [Dscout vs UserTesting](https://www.g2.com/compare/dscout-vs-usertesting) - [Dscout vs Optimal](https://www.g2.com/compare/dscout-vs-optimal-optimal) - [Dscout vs Lyssna](https://www.g2.com/compare/dscout-vs-lyssna) - [Dscout vs Userlytics](https://www.g2.com/compare/dscout-vs-userlytics) - [Dscout vs Hotjar by Contentsquare](https://www.g2.com/compare/dscout-vs-hotjar-by-contentsquare) - [Dscout vs User Interviews](https://www.g2.com/compare/dscout-vs-user-interviews) - [Dscout vs Lookback](https://www.g2.com/compare/dscout-vs-lookback) - [Dscout vs Qualtrics Market Research](https://www.g2.com/compare/dscout-vs-qualtrics-market-research) - [Dscout vs Mouseflow](https://www.g2.com/compare/dscout-vs-mouseflow) ### 7. [User Interviews](https://www.g2.com/products/user-interviews/reviews) By UserTesting **Average Rating:** 4.6/5 **Total Reviews:** 1,046 User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful. Reviewers say compared to Maze, User Interviews is: - More expensive - Better at meeting requirements - Better at support Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Maze vs User Interviews](https://www.g2.com/compare/maze-maze-vs-user-interviews) **Compare User Interviews with other alternatives:** - [User Interviews vs UserTesting](https://www.g2.com/compare/user-interviews-vs-usertesting) - [User Interviews vs Optimal](https://www.g2.com/compare/optimal-optimal-vs-user-interviews) - [User Interviews vs Lyssna](https://www.g2.com/compare/lyssna-vs-user-interviews) - [User Interviews vs Userlytics](https://www.g2.com/compare/user-interviews-vs-userlytics) - [User Interviews vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-user-interviews) - [User Interviews vs Dscout](https://www.g2.com/compare/dscout-vs-user-interviews) - [User Interviews vs Lookback](https://www.g2.com/compare/lookback-vs-user-interviews) - [User Interviews vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-user-interviews) - [User Interviews vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-user-interviews) ### 8. [Lookback](https://www.g2.com/products/lookback/reviews) By Lookback **Average Rating:** 4.3/5 **Total Reviews:** 21 Next-generation UX research platform for mobile & desktop Reviewers say compared to Maze, Lookback is: - Easier to admin - More expensive - Better at meeting requirements Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Maze vs Lookback](https://www.g2.com/compare/lookback-vs-maze-maze) **Compare Lookback with other alternatives:** - [Lookback vs UserTesting](https://www.g2.com/compare/lookback-vs-usertesting) - [Lookback vs Optimal](https://www.g2.com/compare/lookback-vs-optimal-optimal) - [Lookback vs Lyssna](https://www.g2.com/compare/lookback-vs-lyssna) - [Lookback vs Userlytics](https://www.g2.com/compare/lookback-vs-userlytics) - [Lookback vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-lookback) - [Lookback vs Dscout](https://www.g2.com/compare/dscout-vs-lookback) - [Lookback vs User Interviews](https://www.g2.com/compare/lookback-vs-user-interviews) - [Lookback vs Qualtrics Market Research](https://www.g2.com/compare/lookback-vs-qualtrics-market-research) - [Lookback vs Mouseflow](https://www.g2.com/compare/lookback-vs-mouseflow) ### 9. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,018 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Reviewers say compared to Maze, Qualtrics Market Research is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Maze: [User Research Software](https://www.g2.com/categories/user-research) **Compare:** [Maze vs Qualtrics Market Research](https://www.g2.com/compare/maze-maze-vs-qualtrics-market-research) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [Qualtrics Market Research vs Optimal](https://www.g2.com/compare/optimal-optimal-vs-qualtrics-market-research) - [Qualtrics Market Research vs Lyssna](https://www.g2.com/compare/lyssna-vs-qualtrics-market-research) - [Qualtrics Market Research vs Userlytics](https://www.g2.com/compare/qualtrics-market-research-vs-userlytics) - [Qualtrics Market Research vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-qualtrics-market-research) - [Qualtrics Market Research vs Dscout](https://www.g2.com/compare/dscout-vs-qualtrics-market-research) - [Qualtrics Market Research vs User Interviews](https://www.g2.com/compare/qualtrics-market-research-vs-user-interviews) - [Qualtrics Market Research vs Lookback](https://www.g2.com/compare/lookback-vs-qualtrics-market-research) - [Qualtrics Market Research vs Mouseflow](https://www.g2.com/compare/mouseflow-vs-qualtrics-market-research) ### 10. [Mouseflow](https://www.g2.com/products/mouseflow/reviews) By Mouseflow **Average Rating:** 4.6/5 **Total Reviews:** 690 With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. Reviewers say compared to Maze, Mouseflow is: - More expensive - Better at meeting requirements - Better at support Categories in common with Maze: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Maze vs Mouseflow](https://www.g2.com/compare/maze-maze-vs-mouseflow) **Compare Mouseflow with other alternatives:** - [Mouseflow vs UserTesting](https://www.g2.com/compare/mouseflow-vs-usertesting) - [Mouseflow vs Optimal](https://www.g2.com/compare/mouseflow-vs-optimal-optimal) - [Mouseflow vs Lyssna](https://www.g2.com/compare/lyssna-vs-mouseflow) - [Mouseflow vs Userlytics](https://www.g2.com/compare/mouseflow-vs-userlytics) - [Mouseflow vs Hotjar by Contentsquare](https://www.g2.com/compare/hotjar-by-contentsquare-vs-mouseflow) - [Mouseflow vs Dscout](https://www.g2.com/compare/dscout-vs-mouseflow) - [Mouseflow vs User Interviews](https://www.g2.com/compare/mouseflow-vs-user-interviews) - [Mouseflow vs Lookback](https://www.g2.com/compare/lookback-vs-mouseflow) - [Mouseflow vs Qualtrics Market Research](https://www.g2.com/compare/mouseflow-vs-qualtrics-market-research) --- ## Maze Alternatives FAQs ### How does Maze compare to UserTesting? According to G2 data, [Maze](https://www.g2.com/products/maze-maze/reviews) holds a 4.5-star average rating from 111 reviews, slightly edging out [UserTesting](https://www.g2.com/products/usertesting/reviews), which has a 4.4-star average from 791 reviews. Maze scores higher in Ease of Setup (9.5 vs 8.6) and Ease of Admin (9.1 vs 8.7) by 0.9 and 0.4 points respectively, indicating users find Maze simpler to implement and manage. Maze also leads in Usability (8.9 vs 8.4) by 0.5 points and Ease of Doing Business With (9.2 vs 8.8) by 0.4 points, reflecting a more user-friendly interface and smoother vendor interactions. Conversely, UserTesting outperforms Maze in Meeting Requirements (8.6 vs 8.1) by 0.5 points and Support (9.0 vs 8.7) by 0.3 points, suggesting it better fulfills user needs and offers stronger customer service. Feature-wise, UserTesting provides AI Text Generation, In-Store testing, Photo Submission, and System Monitoring, which Maze does not offer. UserTesting's strengths include a vast participant panel enabling rapid recruitment, diverse testing modes, and robust feedback management, with 86 mentions of ease of use and 64 mentions of helpfulness. Maze is praised for its intuitive interface, ease of use, and strong integration with design tools like Figma, with 6 mentions of features and 5 mentions of user interface quality. UserTesting users highlight its comprehensive testing capabilities and fast feedback but cite higher costs and occasional participant quality issues. ### What are the best alternatives to Maze? The best alternatives to Maze include [UserTesting](https://www.g2.com/products/usertesting/reviews) (4.4/5 with 791 reviews), [Lyssna](https://www.g2.com/products/lyssna/reviews) (4.5/5 with 178 reviews), [Optimal](https://www.g2.com/products/optimal-optimal/reviews) (4.3/5 with 62 reviews), and [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) (4.3/5 with 342 reviews). UserTesting stands out for its AI-powered analysis, extensive participant network, and enterprise readiness. Lyssna offers rapid test setup, excellent customer support, and flexible mixed-methods research. Optimal excels in card sorting, tree testing, and detailed analytics with AI insights. Hotjar provides powerful heatmaps, session recordings, and conversion funnel analysis for website behavior insights. ### What features do alternatives offer that Maze does not? Maze lacks AI text generation, in-store testing, photo submission, and system monitoring features that are available in some alternatives. It also does not support live site testing, advanced survey logic like task randomization, or integrated participant management features such as screening by unique criteria or panel recording. ### Which User Research tools do reviewers recommend instead of Maze? Reviewers recommend [UserTesting](https://www.g2.com/products/usertesting/reviews) for its fast, rich, and scalable human insights with video feedback and diverse testing modes. [Lyssna](https://www.g2.com/products/lyssna/reviews) is praised for its ease of use, quick results, and excellent customer support, making it ideal for agile user research. [Optimal](https://www.g2.com/products/optimal-optimal/reviews) is favored for its robust card sorting and tree testing tools that simplify information architecture research. [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) is recommended for visualizing user behavior through heatmaps and session recordings, enabling actionable website optimization. These tools provide features and support that complement or exceed Maze’s capabilities, especially in participant recruitment, advanced testing methods, and qualitative insights. ### Why do users choose UserTesting over Maze? Users choose [UserTesting](https://www.g2.com/products/usertesting/reviews) over Maze primarily for its comprehensive feature set and robust participant panel. UserTesting offers advanced capabilities such as AI Text Generation, In-Store testing, Photo Submission, and System Monitoring, which Maze lacks. Its large and diverse user panel enables rapid recruitment, often delivering responses within hours, which is critical for time-sensitive research. UserTesting's platform supports multiple test types including moderated and unmoderated sessions, providing flexibility for varied research needs. Additionally, UserTesting scores higher in Meeting Requirements (8.6 vs 8.1) and Support (9.0 vs 8.7), reflecting stronger alignment with user needs and superior customer service. Users also appreciate UserTesting's detailed video feedback, transcription, and highlight reel features that facilitate deep qualitative insights. 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