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Compare MaintainX and ProcedureFlow 
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At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
$27.50
MaintainX
Star Rating
(1,354)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansProcedureFlow
Star Rating
(42)4.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
$27.50
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProcedureFlow excels in "Ease of Setup" with a score of 9.8, making it particularly user-friendly for new teams. In contrast, MaintainX, while still strong, has a slightly lower score of 9.1, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that MaintainX offers a more robust "Quality of Support" with a score of 9.6 compared to ProcedureFlow's 9.2. Users on G2 appreciate the quick response times and helpfulness of MaintainX's support team, which can be crucial for businesses needing immediate assistance.
- G2 users highlight that ProcedureFlow shines in "Task Tracking" features, particularly with its "Activity Feed" scoring 9.1, which allows for better visibility of ongoing tasks. Meanwhile, MaintainX's similar feature is rated slightly higher at 9.4, indicating a more comprehensive tracking capability that users find beneficial for project management.
- Users say that MaintainX's "Mobile Application" is a standout feature with a score of 9.4, allowing for on-the-go access to important tasks and information. ProcedureFlow, while having a mobile option, does not match this level of functionality, which some users report can limit flexibility in field operations.
- Reviewers mention that ProcedureFlow's "Knowledge Base" feature, scoring 9.3, is highly appreciated for its ease of use and accessibility. However, MaintainX's similar feature, while rated at 8.8, is noted by users as being less intuitive, which can hinder knowledge sharing within teams.
- Users on G2 report that MaintainX's "Compliance" features, particularly in "Auditing" with a score of 9.0, are more comprehensive than ProcedureFlow's offerings. This is crucial for businesses in regulated industries, where maintaining compliance is a top priority.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
ProcedureFlow
Professional
$27.50
Visual knowledge your team can navigate, collaborate and count on.
(Pricing in USD.)
- Unlimited Flows
- Reporting and Analytics
- Visual side by side comparisons
Free Trial
MaintainX
Free Trial is available
ProcedureFlow
No trial information availableRatings
Meets Requirements
9.1
1,215
9.4
32
Ease of Use
9.4
1,236
9.7
30
Ease of Setup
9.1
1,099
9.8
10
Ease of Admin
9.3
961
9.8
10
Quality of Support
9.6
1,180
9.2
30
Has the product been a good partner in doing business?
9.6
946
10.0
10
Product Direction (% positive)
9.7
1,200
9.2
29
Features by Category
Administration
Not enough data
8.8
13
Not enough data
9.1
13
Not enough data
9.2
13
Knowledge Management
Not enough data
9.3
15
Not enough data
9.2
14
Not enough data
9.3
14
Compliance
Not enough data
8.2
14
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
9.0
12
Customer Support
Not enough data
8.7
15
Not enough data
8.8
14
Not enough data
9.0
15
Data Security
Not enough data
7.9
12
Not enough data
8.8
12
Not enough data
8.6
13
Not enough data
8.9
12
Administration
Not enough data
9.4
14
Not enough data
9.0
15
Not enough data
9.4
15
Generative AI
Not enough data
Not enough data
Asset Definition
9.4
160
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
150
Not enough data
8.9
151
Not enough data
9.1
155
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
94
Not enough data
8.8
91
Not enough data
Analytics
8.8
90
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
364
Feature Not Available
9.2
372
Feature Not Available
9.4
370
9.3
17
Checklist Options
8.9
363
8.6
22
8.7
333
Feature Not Available
8.7
337
8.8
21
Software Availability
8.3
319
8.5
18
8.9
356
8.6
21
9.4
374
Feature Not Available
9.6
372
8.7
21
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
87
Not enough data
Facility Management Platform Features
9.2
452
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
435
Not enough data
CMMS Platform Features
9.5
792
|
Verified
Not enough data
9.3
776
|
Verified
Not enough data
8.5
701
Not enough data
8.6
696
|
Verified
Not enough data
8.7
684
|
Verified
Not enough data
8.9
687
|
Verified
Not enough data
9.0
713
|
Verified
Not enough data
8.5
641
|
Verified
Not enough data
8.3
658
|
Verified
Not enough data
8.9
742
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and ProcedureFlow are categorized as Standard Operating Procedures
Unique Categories
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
ProcedureFlow is categorized as Genesys AppFoundry Marketplace and Contact Center Knowledge Base
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProcedureFlow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.0%
Facilities Services
7.2%
Construction
4.7%
Food Production
4.3%
Food & Beverages
4.2%
Other
64.5%
Information Technology and Services
21.4%
Telecommunications
11.9%
Computer Software
9.5%
Marketing and Advertising
7.1%
Internet
7.1%
Other
42.9%
Alternatives
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Who builds the flow charts/content?
1 Comment
Official Response from ProcedureFlow
Most of our customers take a mixed approach, building some of the content themselves, and leveraging our professional services team to map out more...Read more
What are the language capabilities of ProcedureFlow?
1 Comment
Official Response from ProcedureFlow
ProcedureFlow’s user interface is in English, however, within the flows you can type up whatever language you like. Read more
How long does the implementation take?
1 Comment
Official Response from ProcedureFlow
This depends largely on the customer, their processes, and their number of users. A new user can be proficient using ProcedureFlow in a few hours, and can...Read more
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