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At a Glance
Market Segments
Mid-Market (58.2% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
Listrak
Star Rating
(291)4.6 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ListrakTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Listrak excels in email marketing capabilities, particularly in "Building and Personalizing Emails" with a score of 9.0, while Segment's strength lies in "Data Enrichment" with a score of 8.6, making it a better choice for users focused on data-driven marketing strategies.
- Reviewers mention that Listrak's "Quality of Support" is notably high at 9.5, indicating a strong customer service experience, whereas Segment's support quality is rated lower at 8.6, which may affect users who prioritize responsive assistance.
- G2 users highlight Listrak's superior "Email Campaigns" feature with a score of 9.2, suggesting it is more effective for users looking to manage comprehensive email marketing strategies compared to Segment's lower performance in this area.
- Users on G2 report that Segment shines in "Expandability" with a score of 8.8, making it a better option for businesses that require extensive integration capabilities, while Listrak's score of 8.1 in this area indicates it may not be as flexible for complex integrations.
- Reviewers mention that Listrak's "Automated Email Responses" feature scores 8.8, which is crucial for users looking to enhance customer engagement through automation, while Segment's capabilities in this area are less emphasized.
- Users say that Listrak's "Text Scheduler" feature is rated highly at 9.1, making it a strong choice for businesses that rely on SMS marketing, whereas Segment does not focus as heavily on SMS functionalities, which may limit options for users interested in this channel.
Pricing
Entry-Level Pricing
Listrak
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Listrak
No trial information availableTwilio Segment
Free Trial is available
Ratings
Meets Requirements
8.9
258
8.9
427
Ease of Use
8.4
259
8.7
429
Ease of Setup
8.2
134
8.5
245
Ease of Admin
8.7
122
8.9
237
Quality of Support
9.5
256
8.6
367
Has the product been a good partner in doing business?
9.4
120
8.8
225
Product Direction (% positive)
9.3
251
8.3
387
Features by Category
Email Marketing
9.0
175
|
Verified
Not enough data
9.3
177
|
Verified
Not enough data
9.0
178
|
Verified
Not enough data
8.9
159
|
Verified
Not enough data
Online Marketing
7.8
108
|
Verified
Not enough data
8.4
144
|
Verified
Not enough data
8.6
158
|
Verified
Not enough data
8.6
155
|
Verified
Not enough data
8.1
100
|
Verified
Not enough data
Lead Management
8.3
94
|
Verified
Not enough data
8.3
109
|
Verified
Not enough data
8.8
164
|
Verified
Not enough data
8.0
76
|
Verified
Not enough data
8.0
91
|
Verified
Not enough data
8.2
109
|
Verified
Not enough data
8.6
102
|
Verified
Not enough data
8.3
81
|
Verified
Not enough data
Campaign Management
8.6
118
|
Verified
Not enough data
7.6
74
Not enough data
7.8
82
|
Verified
Not enough data
7.5
70
Not enough data
Social
6.4
57
|
Verified
Not enough data
6.5
59
|
Verified
Not enough data
6.6
58
|
Verified
Not enough data
6.6
55
|
Verified
Not enough data
6.9
61
|
Verified
Not enough data
Reporting & Analytics
8.6
169
|
Verified
Not enough data
8.3
127
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.4
144
|
Verified
Not enough data
7.3
75
|
Verified
Not enough data
Platform
8.0
118
|
Verified
Not enough data
8.3
107
|
Verified
Not enough data
8.8
122
|
Verified
Not enough data
7.3
71
|
Verified
Not enough data
7.7
78
|
Verified
Not enough data
8.8
124
|
Verified
Not enough data
8.2
84
|
Verified
Not enough data
Agentic AI - Marketing Automation
6.3
8
Not enough data
7.1
7
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Integration
8.7
123
|
Verified
Not enough data
8.3
117
|
Verified
Not enough data
7.9
98
|
Verified
Not enough data
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
78
Not enough data
7.7
43
Not enough data
9.2
71
Not enough data
9.0
59
Not enough data
8.9
70
Not enough data
8.7
72
Not enough data
8.3
75
Not enough data
8.3
59
Not enough data
SMS Platform
8.4
82
Not enough data
8.5
77
Not enough data
7.6
38
Not enough data
6.7
31
Not enough data
8.9
76
Not enough data
8.6
60
Not enough data
Agentic AI - SMS Marketing
8.0
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Data Sourcing
7.7
33
|
Verified
8.5
142
|
Verified
7.9
31
|
Verified
8.7
147
|
Verified
Feature Not Available
Feature Not Available
7.7
34
|
Verified
8.6
138
|
Verified
Intelligence
8.3
37
|
Verified
8.0
123
|
Verified
7.1
37
|
Verified
6.9
85
|
Verified
7.9
36
|
Verified
Feature Not Available
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
46
|
Verified
Not enough data
8.6
69
Not enough data
7.6
31
|
Verified
Not enough data
7.7
46
|
Verified
Not enough data
Campaigns
7.6
37
Not enough data
8.4
40
Not enough data
8.4
59
Not enough data
7.4
31
|
Verified
Not enough data
9.2
71
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
Engagement
8.7
58
|
Verified
Not enough data
Platform
8.7
63
|
Verified
Not enough data
8.5
53
Not enough data
7.9
39
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Categories
Categories
Shared Categories
Listrak and Twilio Segment are categorized as Customer Data Platform (CDP)
Unique Categories
Listrak is categorized as Marketing Automation, SMS Marketing, Personalization, Identity Resolution, and Mobile Marketing
Twilio Segment is categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), Data Privacy Management, Data Governance, E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Listrak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
37.5%
Consumer Goods
12.6%
Apparel & Fashion
8.4%
Marketing and Advertising
5.6%
Food & Beverages
5.3%
Other
30.5%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
What channels do you support?
1 Comment
Official Response from Listrak
From within our single platform, our clients execute sophisticated, data-driven campaigns in the email, web, social, mobile, and in-store channels.Read more
Do you offer AI programs?
1 Comment
Official Response from Listrak
Yes; our CRM and multi-channel marketing platform combines AI, self-learning predictive algorithms, and actionable analytics in our Artificial Intelligence...Read more
Do you provide advanced analytics/customer CRM?
1 Comment
Official Response from Listrak
Yes; our marketing CRM platform unifies cross-channel customer data to provide a single source of truth and answers to marketers’ most important questions....Read more
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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