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Compare Listrak and Retention.com 
Featured Products
At a Glance
Market Segments
Mid-Market (57.7% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
No pricing available
$500.00
Listrak
Star Rating
(292)4.6 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ListrakRetention.com
Star Rating
(115)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$500.00
Browse all 2 pricing plansListrak vs Retention.com
When assessing the two solutions, reviewers found Retention.com easier to use, set up, and administer. However, reviewers preferred doing business with Listrak overall.
- Reviewers felt that Retention.com meets the needs of their business better than Listrak.
- When comparing quality of ongoing product support, reviewers felt that Listrak is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Listrak over Retention.com.
Pricing
Entry-Level Pricing
Listrak
No pricing availableRetention.com
Startup
$500.00
Incremental Revenue of 5-10k/mo
- 60-day Pilot Period
- 60-Day Opt-Out Annual Commitment
Free Trial
Listrak
No trial information availableRetention.com
No trial information availableRatings
Meets Requirements
8.9
259
9.0
73
Ease of Use
8.4
260
9.1
73
Ease of Setup
8.1
135
8.6
43
Ease of Admin
8.7
122
9.1
38
Quality of Support
9.5
257
8.9
70
Has the product been a good partner in doing business?
9.4
120
9.3
38
Product Direction (% positive)
9.2
252
8.3
70
Features by Category
Email Marketing
8.9
175
|
Verified
Not enough data
9.3
177
|
Verified
Not enough data
9.0
178
|
Verified
Not enough data
8.9
160
|
Verified
Not enough data
Online Marketing
7.8
108
|
Verified
Not enough data
8.4
144
|
Verified
Not enough data
8.6
159
|
Verified
Not enough data
8.6
155
|
Verified
Not enough data
8.0
100
|
Verified
Not enough data
Lead Management
8.2
95
|
Verified
Not enough data
8.3
109
|
Verified
Not enough data
8.8
164
|
Verified
Not enough data
7.9
76
|
Verified
Not enough data
8.0
91
|
Verified
Not enough data
8.2
109
|
Verified
Not enough data
8.6
102
|
Verified
Not enough data
8.2
81
|
Verified
Not enough data
Campaign Management
8.6
118
|
Verified
Not enough data
7.5
74
Not enough data
7.7
82
|
Verified
Not enough data
7.5
70
Not enough data
Social
6.3
56
|
Verified
Not enough data
6.4
58
|
Verified
Not enough data
6.6
57
|
Verified
Not enough data
6.5
54
|
Verified
Not enough data
6.8
60
|
Verified
Not enough data
Reporting & Analytics
8.6
168
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
8.3
143
|
Verified
Not enough data
7.3
74
|
Verified
Not enough data
Platform
8.0
117
|
Verified
Not enough data
8.3
106
|
Verified
Not enough data
8.8
121
|
Verified
Not enough data
7.3
70
|
Verified
Not enough data
7.6
77
|
Verified
Not enough data
8.8
123
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
Agentic AI - Marketing Automation
5.7
7
Not enough data
6.7
6
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.4
7
Not enough data
Integration
8.7
122
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
7.8
97
|
Verified
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
77
Not enough data
7.7
42
Feature Not Available
9.2
70
Feature Not Available
9.0
58
Feature Not Available
8.8
69
Feature Not Available
8.7
71
Feature Not Available
8.3
74
Feature Not Available
8.2
58
Feature Not Available
SMS Platform
8.4
81
6.3
5
8.5
76
Feature Not Available
7.5
37
Feature Not Available
6.6
30
Feature Not Available
8.9
75
Feature Not Available
8.5
59
Feature Not Available
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.7
33
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
Feature Not Available
Not enough data
7.7
34
|
Verified
Not enough data
Intelligence
8.3
37
|
Verified
Not enough data
7.1
37
|
Verified
Not enough data
7.9
36
|
Verified
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
46
|
Verified
Not enough data
8.6
69
Not enough data
7.6
31
|
Verified
Not enough data
7.7
46
|
Verified
Not enough data
Campaigns
7.6
37
Not enough data
8.4
40
Not enough data
8.4
59
Not enough data
7.4
31
|
Verified
Not enough data
9.2
71
|
Verified
Not enough data
8.9
69
|
Verified
Not enough data
Engagement
8.7
58
|
Verified
Not enough data
Platform
8.7
63
|
Verified
Not enough data
8.5
53
Not enough data
7.9
39
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Listrak and Retention.com are categorized as SMS Marketing, Personalization, and Identity Resolution
Reviews
Reviewers' Company Size
Listrak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Retention.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
37.4%
Consumer Goods
12.6%
Apparel & Fashion
8.7%
Marketing and Advertising
5.6%
Food & Beverages
5.2%
Other
30.4%
Consumer Goods
14.5%
Retail
11.8%
Marketing and Advertising
10.9%
Health, Wellness and Fitness
10.0%
Apparel & Fashion
7.3%
Other
45.5%
Alternatives
Discussions
What channels do you support?
1 Comment
Official Response from Listrak
From within our single platform, our clients execute sophisticated, data-driven campaigns in the email, web, social, mobile, and in-store channels.Read more
Do you offer AI programs?
1 Comment
Official Response from Listrak
Yes; our CRM and multi-channel marketing platform combines AI, self-learning predictive algorithms, and actionable analytics in our Artificial Intelligence...Read more
Do you provide advanced analytics/customer CRM?
1 Comment
Official Response from Listrak
Yes; our marketing CRM platform unifies cross-channel customer data to provide a single source of truth and answers to marketers’ most important questions....Read more
What is GetEmails?
1 Comment
NR
Get emails places a pixel on your website and sends you email addresses based on new IP. Their data used to be high quality and then recently they started...Read more
Retention.com has no more discussions with answers
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