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Compare Klue and Reputation 
Featured Products
At a Glance
Market Segments
Mid-Market (55.2% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Klue
Star Rating
(441)4.7 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlueReputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in centralizing customer ratings and reviews from various platforms like Facebook and Google, making it a robust solution for businesses looking to maintain their online reputation. Users appreciate the real-time review monitoring system that provides timely alerts for new customer feedback.
- Users say Klue stands out for its user-friendly interface and intuitive layout, particularly with features like battlecards that help consolidate competitive intelligence. Reviewers highlight how the platform's recent features, such as "Ask Klue" and "Insights," have significantly improved the efficiency of sales and enablement teams.
- According to verified reviews, Reputation has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software. This is reflected in the numerous reviews praising its analytical reporting capabilities and ease of use for social media management.
- Reviewers mention that Klue's customer support is exceptional, with many noting the team's responsiveness and knowledge. This level of support is crucial for users who may need assistance navigating the platform or utilizing its features effectively.
- G2 reviewers highlight that while both products have similar scores for ease of use, Klue slightly edges out in ease of setup, making it a more accessible option for teams looking to get started quickly without a steep learning curve.
- Users report that Reputation's comprehensive review tracking and alert system is a game changer for businesses focused on maintaining a positive online presence, while Klue's focus on competitive intelligence provides valuable insights for strategic decision-making, showcasing the strengths of each platform in their respective areas.
Pricing
Entry-Level Pricing
Klue
No pricing availableReputation
No pricing availableFree Trial
Klue
No trial information availableReputation
No trial information availableRatings
Meets Requirements
9.1
315
9.1
1,945
Ease of Use
9.0
320
9.0
1,986
Ease of Setup
8.9
204
8.7
1,104
Ease of Admin
8.9
211
8.9
876
Quality of Support
9.8
292
8.9
1,735
Has the product been a good partner in doing business?
9.8
215
8.9
874
Product Direction (% positive)
9.4
291
8.9
1,920
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
9.4
188
9.2
238
8.6
161
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
8.5
182
8.8
226
8.4
129
9.4
267
7.8
100
8.4
195
Platform Content
9.4
210
Feature Not Available
Platform Reporting
8.6
174
9.0
239
8.0
130
9.1
237
Content & Collaboration
Not enough data
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Social Management
Not enough data
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Data collection
8.2
47
Not enough data
8.7
65
|
Verified
Not enough data
8.7
50
Not enough data
7.9
39
|
Verified
Not enough data
8.4
51
Not enough data
Segment Trending
8.6
63
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.2
52
|
Verified
Not enough data
8.2
44
Not enough data
Analysis
8.5
58
Not enough data
8.1
52
|
Verified
Not enough data
8.5
63
|
Verified
Not enough data
Platform
8.9
70
|
Verified
Not enough data
9.1
66
|
Verified
Not enough data
8.7
50
|
Verified
Not enough data
8.8
65
|
Verified
Not enough data
9.0
64
|
Verified
Not enough data
9.0
54
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Agentic AI - Website Change Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
8.0
109
Not enough data
8.6
137
Not enough data
8.4
136
Not enough data
8.7
142
Not enough data
8.8
137
Not enough data
Analytics
8.4
70
Not enough data
8.5
72
Not enough data
8.8
46
Not enough data
8.7
66
Not enough data
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.0
1042
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1001
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Media Monitoring
Not enough data
8.6
960
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
847
Generative AI
Not enough data
7.9
393
Agentic AI - Online Reputation Management
Not enough data
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Klue and Reputation are categorized as Competitive Intelligence
Unique Categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Local Listing Management, Local SEO, Social Customer Service, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, and Review Management
Reviews
Reviewers' Company Size
Klue
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
34.8%
Information Technology and Services
25.5%
Computer & Network Security
5.1%
Marketing and Advertising
3.7%
Financial Services
3.0%
Other
27.8%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
What software can I integrate with and how will it help? Can I get more product information?
1 Comment
PS
There are some native integrations, i.e. Salesforce, Slack, etc. I believe they have some Office 365 integration options. We also embed direct links to...Read more
What does Klue do?
1 Comment
RH
Klue is a competitive enablement platform that empowers users to track, gather, and share competitive intelligence with their internal teams. Read more
What is Klue used for?
1 Comment
PS
Competitive Intelligence and Enablement. Comprehensive cloud-based platform that can be used by dedicated CI pros, but then pushed out to enable your...Read more
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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