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Compare Klara and MyChart 
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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Klara
Star Rating
(110)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Klara excels in Patient Check-in with a score of 9.7, making the process seamless and efficient, while MyChart's score of 7.9 indicates room for improvement in this area.
- Reviewers mention that Klara's Form Workflow feature, rated at 9.7, significantly enhances patient experience by streamlining forms, whereas MyChart's lower score of 8.3 suggests it may not be as user-friendly in this regard.
- G2 users highlight Klara's superior Mobile Patient Intake functionality, scoring 9.7, which allows for a more convenient patient experience compared to MyChart's score of 8.0, indicating a less robust mobile solution.
- Users on G2 appreciate Klara's high ratings in HIPAA Compliance at 9.6, ensuring secure communication, while MyChart also performs well with a score of 9.3, but Klara's edge may provide additional peace of mind for users.
- Reviewers say that Klara's Patient Feedback Management feature, rated at 9.1, is more effective in gathering and analyzing patient insights compared to MyChart's score of 8.9, which may limit its feedback capabilities.
- Users report that Klara's Telecommunications feature shines with a score of 9.6, providing reliable communication options, while MyChart's score of 8.8 suggests it may not offer the same level of connectivity.
Pricing
Entry-Level Pricing
Klara
No pricing availableMyChart
No pricing availableFree Trial
Klara
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
9.2
85
9.0
20
Ease of Use
9.2
87
9.0
20
Ease of Setup
9.3
58
Not enough data
Ease of Admin
9.5
34
Not enough data
Quality of Support
9.0
79
8.9
17
Has the product been a good partner in doing business?
9.0
33
Not enough data
Product Direction (% positive)
9.0
83
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
9.3
54
Not enough data
9.5
55
Not enough data
9.4
52
Not enough data
9.4
52
Not enough data
9.3
55
Not enough data
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
Not enough data
9.1
62
Not enough data
8.1
19
Not enough data
9.3
58
Not enough data
Feature Not Available
Not enough data
Operations
9.2
70
Not enough data
9.0
65
Not enough data
8.9
66
Not enough data
9.2
64
Not enough data
9.0
56
Not enough data
8.9
52
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
16
Not enough data
Technology
9.5
22
Not enough data
9.8
20
Not enough data
8.9
20
Not enough data
Administration
8.9
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Compliance
9.6
22
Not enough data
9.7
19
Not enough data
Categories
Categories
Shared Categories
Klara and MyChart are categorized as Patient Engagement
Unique Categories
Klara is categorized as Patient Intake, HIPAA Compliant Messaging, Telemedicine, and Patient Scheduling
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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