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Compare Kissflow and ScreenSteps 
Featured Products
At a Glance
Market Segments
Mid-Market (55.8% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $100.00 10 User Per Month
Kissflow
Star Rating
(590)4.3 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KissflowScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansKissflow vs ScreenSteps
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Kissflow.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kissflow over ScreenSteps.
Pricing
Entry-Level Pricing
Kissflow
No pricing availableScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Kissflow
No trial information availableScreenSteps
Free Trial is available
Ratings
Meets Requirements
8.6
508
9.2
38
Ease of Use
8.8
512
9.2
38
Ease of Setup
8.3
368
9.3
28
Ease of Admin
8.5
357
9.2
30
Quality of Support
8.7
469
9.6
33
Has the product been a good partner in doing business?
8.6
341
9.7
29
Product Direction (% positive)
8.7
502
8.1
36
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Setup
8.5
183
Not enough data
8.9
197
Not enough data
8.2
187
Not enough data
8.3
197
Not enough data
Management
8.0
177
Not enough data
8.1
167
Not enough data
8.0
154
Not enough data
Generative AI
7.7
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
9.0
40
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
Forms
8.8
36
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
Automation
9.2
38
|
Verified
Not enough data
8.9
37
Not enough data
9.0
38
|
Verified
Not enough data
7.9
28
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
20
Not enough data
8.8
18
Not enough data
8.7
15
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
17
Not enough data
Generative AI
6.9
9
Not enough data
6.9
9
Not enough data
Process Management
8.7
309
Not enough data
8.2
291
Not enough data
8.4
300
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Feature Not Available
Not enough data
8.9
59
Not enough data
Customization
8.0
260
Not enough data
8.5
305
Not enough data
8.2
275
Not enough data
8.4
247
Not enough data
8.4
231
Not enough data
Collaboration
8.4
297
Not enough data
8.0
261
Not enough data
8.7
299
Not enough data
8.7
293
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.0
60
Not enough data
Application Design
8.2
26
Not enough data
8.1
26
Not enough data
8.1
90
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
9.0
96
|
Verified
Not enough data
Data Control
8.0
80
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
8.3
86
|
Verified
Not enough data
Publishing
8.7
90
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.6
84
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.0
45
Not enough data
8.2
46
Not enough data
8.6
44
Not enough data
9.2
50
Not enough data
Data Control
8.6
38
Not enough data
8.8
42
Not enough data
8.9
41
Not enough data
Publishing
8.8
45
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kissflow and ScreenSteps share no categories
Unique Categories
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Kissflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.5%
Education Management
7.2%
Financial Services
5.2%
Internet
3.4%
Computer Software
3.1%
Other
72.7%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Discussions
How do i generate a well understood summary report for all the request put on kissflow
3 Comments
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 Comment
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 Comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
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