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Compare Jamf Now and NinjaOne

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At a Glance
Jamf Now
Jamf Now
Star Rating
(51)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$4.00 1 Device Per Month
Learn more about Jamf Now
NinjaOne
NinjaOne
Star Rating
(3,210)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Jamf Now. Users appreciate its versatility, noting that it serves multiple purposes, including device management and monitoring, which enhances its value for diverse IT needs.
  • According to verified reviews, Jamf Now is praised for its simplicity and effectiveness in managing Apple devices. Users highlight its clear dashboard and smooth remote management capabilities, making it a strong choice for organizations focused on Apple environments.
  • Reviewers mention that NinjaOne's continuous updates and AI-driven features, such as patch management, have made it easier to keep systems secure and up-to-date. This adaptability is a significant advantage for teams looking for a solution that evolves with their needs.
  • Users say that Jamf Now offers a user-friendly experience, particularly in terms of administration and remote wipe features. Many find it easy to set up and manage, which is crucial for teams with limited IT resources.
  • G2 reviewers highlight that while both products have strong support ratings, NinjaOne edges out with slightly higher scores in quality of support. Users appreciate the reliability and responsiveness of NinjaOne's support team, which can be a deciding factor for businesses needing consistent assistance.
  • According to recent feedback, Jamf Now's focus on Apple device management is a double-edged sword; while it excels in that niche, users looking for broader multi-system support may find NinjaOne's capabilities more appealing, especially given its higher ratings in that area.
Pricing
Entry-Level Pricing
Jamf Now
Jamf Now
$4.00
1 Device Per Month
Learn more about Jamf Now
NinjaOne
No pricing available
Free Trial
Jamf Now
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.0
36
9.1
3,036
Ease of Use
9.5
36
9.1
3,070
Ease of Setup
9.2
31
9.2
2,869
Ease of Admin
9.3
27
9.2
2,747
Quality of Support
9.1
32
9.2
2,913
Has the product been a good partner in doing business?
9.6
27
9.5
2,684
Product Direction (% positive)
9.4
36
9.7
3,020
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
7.9
706
Administration
Not enough data
8.2
651
Not enough data
8.7
669
Not enough data
8.2
671
Service Desk
Not enough data
8.0
662
Not enough data
7.8
651
Not enough data
7.7
629
Management
Not enough data
8.3
614
Not enough data
9.0
621
Not enough data
8.7
599
Not enough data
8.8
595
Not enough data
8.4
578
Functionality
Not enough data
7.5
601
Not enough data
8.5
609
Not enough data
8.8
629
Not enough data
8.9
628
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Not enough data
8.1
326
Compatibility
Not enough data
8.8
309
Not enough data
8.0
285
Not enough data
8.3
286
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.1
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Not enough data
8.1
382
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
8.9
354
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
7.9
2,002
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1950
|
Verified
Not enough data
8.5
465
Not enough data
8.1
444
Monitoring and Management
Not enough data
9.3
1937
|
Verified
Not enough data
8.4
1828
Not enough data
8.6
1883
|
Verified
Not enough data
8.9
1933
|
Verified
Not enough data
8.2
449
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
440
Service Management
Not enough data
9.1
1858
|
Verified
Not enough data
8.0
434
Not enough data
7.2
425
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
466
Not enough data
7.0
463
Not enough data
7.1
457
Not enough data
6.8
452
Not enough data
6.8
453
Not enough data
6.9
449
Not enough data
6.9
446
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
7.9
433
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Not enough data
7.5
688
Functionality
Not enough data
8.8
653
Not enough data
8.9
670
Not enough data
8.0
615
Not enough data
8.7
610
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Management
Not enough data
8.2
571
Not enough data
8.2
580
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
242
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
7.9
569
Monitoring
Not enough data
9.2
551
|
Verified
Not enough data
9.2
549
|
Verified
Not enough data
8.5
503
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
491
Not enough data
8.6
506
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
7.8
1,146
Asset Inventory
Not enough data
8.9
1119
Not enough data
8.8
1111
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.1
1045
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
227
Not enough data
7.2
224
Not enough data
7.4
222
Not enough data
7.1
219
Not enough data
7.1
218
Not enough data
7.0
220
Not enough data
7.0
218
Management
Not enough data
9.1
1074
Not enough data
8.7
1023
Not enough data
8.1
989
Not enough data
8.1
1014
Not enough data
8.4
1,611
Administration
Not enough data
9.2
1551
Not enough data
8.7
1508
Not enough data
7.8
1412
Not enough data
9.1
1546
Not enough data
8.9
1473
Not enough data
8.8
1507
Maintenance
Not enough data
9.1
1537
Not enough data
7.7
1326
Communication
Not enough data
7.9
1374
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1340
Not enough data
8.4
1370
Device Support
Not enough data
7.6
1335
Not enough data
8.4
1405
Not enough data
8.4
1392
Performance
Not enough data
8.2
1461
Not enough data
8.0
334
Functionality
Not enough data
8.8
320
Not enough data
7.9
292
Not enough data
8.0
296
Not enough data
8.5
308
Performance
Not enough data
8.8
315
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
305
Agentic AI - PC Backup
Not enough data
7.2
89
Not enough data
7.1
89
Not enough data
6.9
88
Not enough data
7.0
88
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
225
Management and Discovery - IT Documentation
Not enough data
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
7.8
75
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
75
Not enough data
8.1
72
Not enough data
7.8
68
Not enough data
8.8
75
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
7.9
31
8.1
477
Platform - Mobile Device Management (MDM)
9.2
22
8.5
427
Operating System
6.3
23
9.1
474
9.5
29
8.0
465
Feature Not Available
8.2
451
Management
8.9
29
8.5
456
8.3
25
8.2
434
8.9
18
8.2
433
Feature Not Available
8.1
433
8.6
22
8.3
435
Security
9.7
24
8.5
441
9.6
28
8.5
438
Agentic AI - Mobile Device Management (MDM)
8.1
8
7.7
141
6.0
8
7.6
141
6.5
8
7.8
142
6.7
8
7.7
139
6.5
8
7.6
138
6.3
8
7.6
139
7.3
8
7.6
137
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
740
Analysis
Not enough data
8.0
699
Platform
Not enough data
7.8
687
Not enough data
9.0
710
Not enough data
8.2
672
Not enough data
8.4
704
Not enough data
8.2
687
Security
Not enough data
8.6
703
Not enough data
9.1
716
Not enough data
7.6
661
Not enough data
8.6
686
Not enough data
8.1
666
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Reviews
Reviewers' Company Size
Jamf Now
Jamf Now
Small-Business(50 or fewer emp.)
35.4%
Mid-Market(51-1000 emp.)
52.1%
Enterprise(> 1000 emp.)
12.5%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
5.8%
Reviewers' Industry
Jamf Now
Jamf Now
Information Technology and Services
20.8%
Computer Software
10.4%
Retail
4.2%
Real Estate
4.2%
Management Consulting
4.2%
Other
56.3%
NinjaOne
NinjaOne
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Alternatives
Jamf Now
Jamf Now Alternatives
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Scalefusion
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NinjaOne
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Discussions
Jamf Now
Jamf Now Discussions
What is the difference between Jamf now and Jamf now plus?
1 Comment
James M.
JM
The current most value plan for SMBs is called Jamf Fundamanetals, and it essentially Now Plus. It offers more features.Read more
What can you do with Jamf now?
1 Comment
James M.
JM
Manage your Apple mobile devices – iOS, IPadOS adn macOS. You can buy them from an authorized dealer and then see then in your own MDM environment once...Read more
Monty the Mongoose crying
Jamf Now has no more discussions with answers
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
Nathan  S.
NS
Ninja handles patching and third-party software management, along with an integrated ticketing system and full control of scripting. It also integrates...Read more