Introducing G2.ai, the future of software buying.Try now
Compare Jamf Now and NinjaOne 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SysAid
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SOTI MobiControl
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Heimdal
Visit Website
At a Glance
Market Segments
Mid-Market (52.1% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
$4.00 1 Device Per Month
No pricing available
Jamf Now
Star Rating
(51)4.4 out of 5
Market Segments
Mid-Market (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
$4.00 1 Device Per Month
Learn more about Jamf NowNinjaOne
Star Rating
(3,207)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Jamf Now. Users appreciate its versatility, noting that it serves multiple purposes, including device management and monitoring, which enhances its value for diverse IT needs.
- According to verified reviews, Jamf Now is praised for its simplicity and effectiveness in managing Apple devices. Users highlight its clear dashboard and smooth remote management capabilities, making it a strong choice for organizations focused on Apple environments.
- Reviewers mention that NinjaOne's continuous updates and AI-driven features, such as patch management, have made it easier to keep systems secure and up-to-date. This adaptability is a significant advantage for teams looking for a solution that evolves with their needs.
- Users say that Jamf Now offers a user-friendly experience, particularly in terms of administration and remote wipe features. Many find it easy to set up and manage, which is crucial for teams with limited IT resources.
- G2 reviewers highlight that while both products have strong support ratings, NinjaOne edges out with slightly higher scores in quality of support. Users appreciate the reliability and responsiveness of NinjaOne's support team, which can be a deciding factor for businesses needing consistent assistance.
- According to recent feedback, Jamf Now's focus on Apple device management is a double-edged sword; while it excels in that niche, users looking for broader multi-system support may find NinjaOne's capabilities more appealing, especially given its higher ratings in that area.
Pricing
Entry-Level Pricing
Jamf Now
Jamf Now
$4.00
1 Device Per Month
First 3 devices are free
- https://signup.jamfnow.com/?gclid=CjwKCAjwuJ2xBhA3EiwAMVjkVNvM86gjxqqd1R4OahMqt7u6jIZzrYKXY9Un6rXLmDtUWk7lB5vpDhoCEgYQAvD_BwE&attr=google_ads-brand-search-shared&utm_content=17808946542_137834231894_jamf%20now%20pricing_e_c_g&utm_medium=referral&utm_source=www.jamf.com&_lab=3377700572881010
NinjaOne
No pricing availableFree Trial
Jamf Now
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.0
36
9.1
3,034
Ease of Use
9.5
36
9.1
3,068
Ease of Setup
9.2
31
9.2
2,867
Ease of Admin
9.3
27
9.2
2,747
Quality of Support
9.1
32
9.2
2,911
Has the product been a good partner in doing business?
9.6
27
9.5
2,684
Product Direction (% positive)
9.4
36
9.7
3,018
Features by Category
Administration
Not enough data
8.2
652
Not enough data
8.7
670
Not enough data
8.2
672
Service Desk
Not enough data
8.0
663
Not enough data
7.8
652
Not enough data
7.7
630
Management
Not enough data
8.3
615
Not enough data
9.0
622
Not enough data
8.7
600
Not enough data
8.8
596
Not enough data
8.4
579
Functionality
Not enough data
7.5
602
Not enough data
8.5
610
Not enough data
8.8
630
Not enough data
8.9
629
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
174
Not enough data
6.7
172
Not enough data
6.9
170
Not enough data
6.7
171
Not enough data
6.7
170
Not enough data
6.7
168
Not enough data
6.8
167
Compatibility
Not enough data
8.8
308
Not enough data
8.1
284
Not enough data
8.3
285
Not enough data
8.2
275
Management
Not enough data
Feature Not Available
Not enough data
8.2
286
Not enough data
8.6
289
Not enough data
8.8
303
Not enough data
9.1
303
Compliance
Not enough data
8.7
282
Not enough data
8.4
275
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
62
Not enough data
7.2
62
Not enough data
7.6
63
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
63
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
336
Not enough data
8.9
352
Not enough data
8.5
340
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
345
Not enough data
8.5
335
Not enough data
8.3
326
Management
Not enough data
8.2
325
Not enough data
8.8
327
Not enough data
8.7
328
Agentic AI - Online Backup
Not enough data
7.5
73
Not enough data
7.3
72
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.3
71
Not enough data
7.2
71
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1947
|
Verified
Not enough data
8.5
464
Not enough data
8.1
443
Monitoring and Management
Not enough data
9.3
1934
|
Verified
Not enough data
8.4
1826
Not enough data
8.6
1880
|
Verified
Not enough data
8.9
1930
|
Verified
Not enough data
8.2
448
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
438
Service Management
Not enough data
9.1
1854
|
Verified
Not enough data
8.0
433
Not enough data
7.2
424
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
464
Not enough data
7.0
461
Not enough data
7.1
455
Not enough data
6.8
450
Not enough data
6.8
451
Not enough data
6.9
447
Not enough data
6.9
444
Scope
Not enough data
8.7
411
Not enough data
8.8
420
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
407
Not enough data
8.6
404
Not enough data
8.6
396
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
169
Not enough data
7.1
168
Not enough data
7.3
168
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
168
Functionality
Not enough data
8.8
652
Not enough data
8.9
668
Not enough data
8.0
614
Not enough data
8.7
610
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.3
253
Management
Not enough data
8.2
570
Not enough data
8.2
579
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
244
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
242
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
126
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Monitoring
Not enough data
9.2
549
|
Verified
Not enough data
9.2
547
|
Verified
Not enough data
8.5
501
|
Verified
Not enough data
7.1
196
Management Tools
Not enough data
8.2
489
Not enough data
8.6
504
|
Verified
Not enough data
8.5
485
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
94
Not enough data
7.4
94
Not enough data
7.6
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
8.9
1122
Not enough data
8.8
1113
Not enough data
7.7
1020
Not enough data
Feature Not Available
Not enough data
8.1
1047
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
226
Not enough data
7.2
223
Not enough data
7.4
221
Not enough data
7.1
218
Not enough data
7.1
217
Not enough data
7.0
219
Not enough data
7.0
217
Management
Not enough data
9.1
1077
Not enough data
8.7
1025
Not enough data
8.1
992
Not enough data
8.1
1017
Administration
Not enough data
9.2
1548
Not enough data
8.7
1507
Not enough data
7.8
1411
Not enough data
9.1
1544
Not enough data
8.9
1471
Not enough data
8.8
1505
Maintenance
Not enough data
9.1
1535
Not enough data
7.7
1326
Communication
Not enough data
7.9
1372
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1340
Not enough data
8.4
1369
Device Support
Not enough data
7.6
1335
Not enough data
8.4
1404
Not enough data
8.4
1392
Performance
Not enough data
8.2
1460
Functionality
Not enough data
8.8
318
Not enough data
7.9
291
Not enough data
8.1
295
Not enough data
8.6
307
Performance
Not enough data
8.8
313
Not enough data
8.5
300
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.2
88
Not enough data
7.1
88
Not enough data
7.0
87
Not enough data
7.1
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
222
Not enough data
8.3
221
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.3
219
Not enough data
8.7
220
Not enough data
8.3
222
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
63
Not enough data
7.2
64
Not enough data
7.2
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.5
74
Not enough data
8.1
71
Not enough data
7.8
67
Not enough data
8.8
74
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.2
22
8.5
427
Operating System
6.3
23
9.1
473
9.5
29
8.0
465
Feature Not Available
8.2
451
Management
8.9
29
8.5
456
8.3
25
8.2
434
8.9
18
8.2
432
Feature Not Available
8.1
433
8.6
22
8.2
434
Security
9.7
24
8.5
441
9.6
28
8.5
438
Agentic AI - Mobile Device Management (MDM)
8.1
8
7.7
141
6.0
8
7.6
141
6.5
8
7.8
142
6.7
8
7.7
139
6.5
8
7.6
138
6.3
8
7.6
139
7.3
8
7.6
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
702
Platform
Not enough data
7.8
690
Not enough data
9.0
713
Not enough data
8.2
674
Not enough data
8.4
706
Not enough data
8.2
690
Security
Not enough data
8.6
705
Not enough data
9.1
718
Not enough data
7.6
663
Not enough data
8.6
688
Not enough data
8.1
668
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
Jamf Now and NinjaOne are categorized as Mobile Device Management (MDM)
Unique Categories
Jamf Now has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Jamf Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
10.4%
Retail
4.2%
Real Estate
4.2%
Management Consulting
4.2%
Other
56.3%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Discussions
What is the difference between Jamf now and Jamf now plus?
1 Comment
JM
The current most value plan for SMBs is called Jamf Fundamanetals, and it essentially Now Plus. It offers more features.Read more
What can you do with Jamf now?
1 Comment
JM
Manage your Apple mobile devices – iOS, IPadOS adn macOS. You can buy them from an authorized dealer and then see then in your own MDM environment once...Read more
Jamf Now has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
