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Compare Hotjar and Zoho PageSense 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Starting at $0.00 5000 Monthly tracked users
Hotjar
Star Rating
(335)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansZoho PageSense
Star Rating
(38)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 5000 Monthly tracked users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in user experience analysis, particularly with its heatmaps and session recordings. Users appreciate how these features provide clear insights into user behavior, making it easier to identify areas for improvement on their websites.
- Users say that Zoho PageSense shines in its seamless integration with other Zoho products, creating a cohesive ecosystem for managing various tasks. This integration is highlighted as a significant advantage for those who prefer an all-in-one solution without the hassle of switching between multiple applications.
- Reviewers mention that Hotjar's implementation process is notably quick and intuitive, allowing users to start analyzing their website's performance almost immediately. This ease of setup is frequently praised, making it a go-to choice for those looking to enhance their user experience without extensive onboarding.
- According to verified reviews, Zoho PageSense offers customizable dashboards and easy-to-use reports, which users find beneficial for tracking website performance and user engagement. This flexibility in reporting is particularly appreciated by those who need tailored insights for their specific business needs.
- G2 reviewers highlight that Hotjar has a higher overall satisfaction score compared to Zoho PageSense, indicating that users feel more positively about their experience with Hotjar. The platform's ability to provide actionable insights through its features is a key factor in this higher rating.
- Users note that while Zoho PageSense provides a comprehensive feature set, it sometimes lacks the depth of analysis found in Hotjar, particularly in areas like session replay and detailed user behavior tracking. This can be a drawback for users seeking in-depth insights into user interactions.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Zoho PageSense
Forever Free
Starting at $0.00
5000 Monthly tracked users
- Web analytics
- Mobile analytics
- Goals
Free Trial
Hotjar
Free Trial is available
Zoho PageSense
Free Trial is available
Ratings
Meets Requirements
8.7
257
8.3
31
Ease of Use
8.9
260
8.5
31
Ease of Setup
9.0
121
9.0
8
Ease of Admin
8.9
111
8.5
9
Quality of Support
8.5
176
7.9
29
Has the product been a good partner in doing business?
8.7
98
8.7
9
Product Direction (% positive)
8.1
253
8.9
31
Features by Category
Metrics
8.7
25
8.8
8
9.1
27
7.7
8
9.0
24
8.1
8
9.1
23
7.5
8
8.8
20
8.8
8
8.6
19
7.5
8
8.7
17
6.7
8
8.9
20
7.5
8
8.9
25
8.1
8
Reporting
Feature Not Available
8.3
8
8.9
19
7.2
9
Feature Not Available
7.6
9
8.1
20
8.1
8
8.5
19
7.5
8
8.2
17
7.7
8
8.8
21
9.0
8
Other
8.0
24
8.5
8
Feature Not Available
7.9
8
Feature Not Available
7.7
8
7.6
17
8.5
8
8.1
15
8.1
8
Feature Not Available
6.7
8
Feature Not Available
7.7
8
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
8.4
18
Feature Not Available
8.2
19
8.9
139
8.2
22
8.8
139
8.7
22
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.0
5
|
Verified
8.9
71
|
Verified
9.0
5
|
Verified
8.5
51
|
Verified
9.0
5
|
Verified
A/B Testing
9.1
36
|
Verified
8.3
5
|
Verified
8.8
36
8.0
5
|
Verified
8.8
49
|
Verified
9.0
5
|
Verified
8.8
36
|
Verified
8.0
5
|
Verified
Visitor Information
7.6
45
|
Verified
7.7
5
|
Verified
8.6
40
8.7
5
|
Verified
Agentic AI - Session Replay
8.6
6
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
8.4
20
8.2
95
8.8
20
8.6
109
8.7
22
8.1
101
8.9
21
8.9
125
8.7
21
Reporting
9.3
153
9.4
20
9.1
146
8.8
18
8.7
126
8.9
22
7.9
106
8.7
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hotjar and Zoho PageSense are categorized as Product Analytics, Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho PageSense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Marketing and Advertising
27.0%
Market Research
10.8%
Information Technology and Services
10.8%
Computer Software
8.1%
Financial Services
5.4%
Other
37.8%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Zoho PageSense has no discussions with answers
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