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Compare Hotjar and Inspectlet 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
$299 per month
Hotjar
Star Rating
(335)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansInspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in user experience, particularly with its heatmaps and session recordings, which users find intuitive and insightful. Many mention how these features save time and provide clear insights into user behavior, making it easier to implement UX improvements.
- Users say that Inspectlet offers a straightforward interface that is easy to navigate, especially for filtering and searching specific sessions. This functionality is particularly appreciated by those using it for troubleshooting customer issues, although it may not provide the same depth of insights as Hotjar.
- According to verified reviews, Hotjar's implementation process is notably quick and user-friendly, with many users highlighting the intuitive onboarding wizard that helps them get started without hassle. In contrast, Inspectlet has received feedback indicating that its setup can be more challenging, which may deter some users.
- Reviewers mention that Hotjar's support quality is highly rated, with users appreciating the responsive assistance they receive. While Inspectlet also has a commendable support system, some users feel that it doesn't match the level of support provided by Hotjar, especially for more complex inquiries.
- Users highlight that Hotjar's extensive features, such as custom event tracking and mobile reporting, contribute to a more comprehensive understanding of user interactions. Inspectlet, while effective, may not offer the same breadth of features, which could limit its utility for users seeking detailed analytics.
- G2 reviewers indicate that Hotjar is particularly favored by small businesses, with a significant portion of its user base coming from this segment. Inspectlet, on the other hand, tends to attract mid-market users, which may influence the type of support and features that are prioritized in each product.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Free Trial
Hotjar
Free Trial is available
Inspectlet
No trial information availableRatings
Meets Requirements
8.7
257
8.0
25
Ease of Use
8.9
260
8.7
25
Ease of Setup
9.0
121
5.7
5
Ease of Admin
8.9
111
Not enough data
Quality of Support
8.5
176
8.2
18
Has the product been a good partner in doing business?
8.7
98
8.0
5
Product Direction (% positive)
8.1
253
7.1
24
Features by Category
Metrics
8.7
25
8.6
19
9.1
27
8.5
20
9.0
24
8.4
19
9.1
23
8.4
21
8.8
20
8.0
16
8.6
19
8.0
17
8.7
17
8.0
17
8.9
20
8.5
19
8.9
25
8.2
18
Reporting
Feature Not Available
8.3
21
8.9
19
8.0
17
Feature Not Available
7.9
16
8.1
20
8.0
19
8.5
19
8.0
15
8.2
17
8.7
13
8.8
21
8.0
16
Other
8.0
24
9.0
16
Feature Not Available
9.0
13
Feature Not Available
8.5
14
7.6
17
8.4
16
8.1
15
8.2
13
Feature Not Available
8.7
13
Feature Not Available
8.7
14
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
8.1
9
Feature Not Available
8.3
12
8.9
139
8.6
14
8.8
139
8.1
14
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
A/B Testing
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
49
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Visitor Information
7.6
45
|
Verified
Not enough data
8.6
40
Feature Not Available
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Not enough data
8.2
95
Not enough data
8.6
109
Not enough data
8.1
101
Not enough data
8.9
125
Not enough data
Reporting
9.3
153
Not enough data
9.1
146
Not enough data
8.7
126
Not enough data
7.9
106
Not enough data
Categories
Categories
Shared Categories
Hotjar and Inspectlet are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, and E-Commerce Analytics
Inspectlet is categorized as A/B Testing
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
Inspectlet has no discussions with answers
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