G2 reviewers report that Hootsuite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Post Planner. Users appreciate its comprehensive features, such as the ability to schedule posts across multiple platforms seamlessly, making it a favorite for those managing social media for various clients.
Users say that Hootsuite's implementation process is straightforward, with many finding it easy to get started and quickly learn the system. This is highlighted by feedback mentioning the intuitive onboarding experience, which helps new users take over social media management without a steep learning curve.
Reviewers mention that while Post Planner is praised for its user-friendly interface, allowing for easy navigation and quick scheduling, it lacks the extensive feature set that Hootsuite offers. Users appreciate Post Planner's simplicity but note that it may not meet the needs of those requiring more advanced social media management tools.
According to verified reviews, Hootsuite's quality of support is rated higher than Post Planner's, with users highlighting the effectiveness of Hootsuite's customer service when issues arise. This support is crucial for users who rely on timely assistance to manage their social media strategies effectively.
Users report that Post Planner shines in its affordability, with a low entry-level price that appeals to small businesses. However, many feel that the trade-off for this lower cost is a lack of some advanced features that Hootsuite provides, which can be a deciding factor for users looking for a more robust solution.
Reviewers highlight that Hootsuite's social analytics and campaign optimization features are particularly strong, allowing users to track performance and adjust strategies effectively. In contrast, while Post Planner offers basic analytics, users seeking in-depth insights may find it lacking compared to Hootsuite's capabilities.
Scheduling in advance and recommend post timesRead more
What do you get with free Hootsuite?
4 Comments
MW
Nothing. Hootsuite discontinued their free tier Read more
How to connect Hootsuite to Facebook business page
3 Comments
JM
Hootsuite has deep, rich help pages that often include instructional videos. Adding your Facebook page and other social networks can be found...Read more
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