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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
$20.00
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansZoho PageSense
Star Rating
(38)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while Zoho PageSense falls short with a score of 7.5. Reviewers mention that Heap's ability to automatically capture user interactions without manual tagging is a significant advantage for teams looking to streamline their analytics process.
- Reviewers mention that Heap's Click Tracking feature is highly rated at 9.4, compared to Zoho PageSense's 9.0. Users say that Heap provides more detailed insights into user behavior, allowing for better optimization of user journeys.
- Users on G2 highlight that Heap's Real-Time Reporting feature scores 8.6, which is superior to Zoho PageSense's 8.3. Reviewers say that this capability allows businesses to make immediate data-driven decisions, enhancing their responsiveness to user behavior.
- Reviewers mention that Heap's Custom Event Tracking is rated 8.8, matching Zoho PageSense's score, but users report that Heap offers a more intuitive setup process, making it easier for non-technical users to implement.
- G2 users note that Heap's Quality of Support is rated at 8.7, significantly higher than Zoho PageSense's 7.6. Users report that Heap's support team is more responsive and knowledgeable, which is crucial for businesses needing timely assistance.
- Users say that Heap's Journey Optimization feature is rated 9.2, which is a standout compared to Zoho PageSense. Reviewers mention that this feature helps in visualizing user paths effectively, leading to better conversion strategies.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Zoho PageSense
Analyze
$20.00
Projects: 3
-
Data retention: 6 months
-
Custom dimensions: 20
-
Goals: 20
- Heatmaps
- Funnel analysis
- Web analytics
Free Trial
Heap
Free Trial is available
Zoho PageSense
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.3
31
Ease of Use
8.1
865
8.5
31
Ease of Setup
8.5
313
9.0
8
Ease of Admin
8.6
317
8.5
9
Quality of Support
8.7
679
7.9
29
Has the product been a good partner in doing business?
8.8
299
8.7
9
Product Direction (% positive)
8.7
794
8.9
31
Features by Category
Metrics
8.6
397
8.8
8
8.4
365
7.7
8
8.3
327
8.1
8
9.0
398
7.5
8
8.8
391
8.8
8
8.0
305
7.5
8
8.1
279
6.7
8
8.7
347
7.5
8
8.7
368
8.1
8
Reporting
8.6
365
8.3
8
8.0
293
7.2
9
8.7
330
7.6
9
8.3
358
8.1
8
8.2
205
7.5
8
8.4
225
7.7
8
8.3
375
9.0
8
Other
8.4
339
8.5
8
8.0
185
7.9
8
7.6
192
7.7
8
8.2
214
8.5
8
8.1
149
8.1
8
8.0
45
6.7
8
7.9
47
7.7
8
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
8.4
18
8.6
99
8.2
19
8.6
412
8.2
22
8.7
388
8.7
22
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
9.0
5
|
Verified
9.0
73
9.0
5
|
Verified
9.0
69
9.0
5
|
Verified
A/B Testing
9.1
52
8.3
5
|
Verified
8.9
24
8.0
5
|
Verified
9.3
61
9.0
5
|
Verified
9.3
44
8.0
5
|
Verified
Visitor Information
9.3
66
7.7
5
|
Verified
8.9
61
8.7
5
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.4
20
Not enough data
8.8
20
Not enough data
8.7
22
Not enough data
8.9
21
Not enough data
8.7
21
Reporting
Not enough data
9.4
20
Not enough data
8.8
18
Not enough data
8.9
22
Not enough data
8.7
21
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Zoho PageSense are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho PageSense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Marketing and Advertising
27.0%
Market Research
10.8%
Information Technology and Services
10.8%
Computer Software
8.1%
Financial Services
5.4%
Other
37.8%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Zoho PageSense has no discussions with answers
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