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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Enterprise (62.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Free 1000 Page Scans
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansObservePoint
Star Rating
(77)4.5 out of 5
Market Segments
Enterprise (62.0% of reviews)
Entry-Level Pricing
Free 1000 Page Scans
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while ObservePoint's score of 8.6 indicates it may not be as robust in this area. Reviewers mention that Heap's ability to automatically capture events without manual tagging significantly enhances user experience.
- Reviewers mention that ObservePoint shines in Quality of Support, scoring 9.1 compared to Heap's 8.7. Users on G2 appreciate the responsive customer service and detailed documentation provided by ObservePoint, which helps in resolving issues quickly.
- Users say that Heap | by Contentsquare offers superior Click Tracking capabilities, scoring 9.4, while ObservePoint's score of 7.9 suggests it may lack depth in this feature. Reviewers highlight Heap's intuitive interface for tracking user interactions as a key advantage.
- G2 users report that ObservePoint excels in QA Testing with a score of 9.0, compared to Heap's 7.8. Users mention that ObservePoint's automated testing features help ensure data accuracy and compliance, making it a preferred choice for quality assurance.
- Reviewers mention that Heap | by Contentsquare provides better Custom Event Tracking with a score of 8.8, while ObservePoint's score of 8.1 indicates it may not be as flexible. Users appreciate Heap's ability to tailor event tracking to specific business needs.
- Users on G2 report that ObservePoint's Real-Time Reporting feature scores 8.9, outperforming Heap's 8.6. Reviewers highlight the immediacy and clarity of data insights from ObservePoint, which aids in timely decision-making.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
ObservePoint
Start Scanning Your Website for Free
Free
1000 Page Scans
Get started with 1,000 free page scans annually. No credit card required, and no feature restrictions.
- Automatically discover and audit all tags & cookies across your digital properties.
- Identify unapproved cookies or rogue tags to mitigate security risks.
- Detect missing tags & cookies on critical pages to ensure complete data collection.
Free Trial
Heap
Free Trial is available
ObservePoint
Free Trial is available
Ratings
Meets Requirements
8.6
857
8.8
59
Ease of Use
8.1
866
8.2
62
Ease of Setup
8.5
314
8.1
50
Ease of Admin
8.6
317
8.7
35
Quality of Support
8.7
680
9.4
56
Has the product been a good partner in doing business?
8.8
299
9.7
39
Product Direction (% positive)
8.7
795
8.8
60
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Monitoring
Not enough data
7.7
20
Not enough data
8.9
21
Not enough data
6.2
19
Administration
Not enough data
8.6
21
Not enough data
8.8
19
Not enough data
9.0
21
Not enough data
9.2
20
Standards
Not enough data
6.8
19
Not enough data
7.0
19
Not enough data
6.6
18
Not enough data
7.7
17
Agentic AI - Digital Governance
Not enough data
7.1
13
Not enough data
7.6
13
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
6.5
12
Not enough data
7.2
12
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
24
Not enough data
8.2
26
Management
Not enough data
7.6
24
Not enough data
8.3
24
Not enough data
7.6
25
Not enough data
8.1
26
Not enough data
7.9
25
Compliance
Not enough data
9.0
26
Not enough data
8.5
25
Not enough data
8.7
25
Not enough data
8.5
26
Security
Not enough data
8.6
26
Not enough data
8.1
26
Not enough data
8.9
26
Data Quality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
23
Maintainence
Not enough data
9.0
26
Not enough data
8.5
26
Generative AI
Not enough data
6.0
17
Not enough data
6.1
17
Agentic AI - Data Governance
Not enough data
5.9
15
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
6.2
13
Not enough data
6.1
14
Not enough data
6.8
14
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
21
Not enough data
8.2
19
Not enough data
9.0
21
Not enough data
8.8
20
Not enough data
9.2
20
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Detection and Scanning - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Evidence - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Configuration and Remediation - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Integrations and Usability - Website Privacy Auditing Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and ObservePoint share no categories
Unique Categories
ObservePoint is categorized as Tag Management Systems, Digital Governance, Data Governance, Cookie Tracking, and Website Privacy Auditing Tools
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ObservePoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Information Technology and Services
14.1%
Marketing and Advertising
9.9%
Retail
8.5%
Hospitality
7.0%
Consulting
5.6%
Other
54.9%
Alternatives
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Can we get prettier output?
1 Comment
CC
Thanks for the feedback, Tony. We're actually in the process of designing new export workflows right now. We'd love to share designs/prototypes with you once...Read more
What is ObservePoint used for?
1 Comment
KM
ObservePoint is used to ensure the reliability and accuracy of Digital Analytics. Which includes Tag Auditing, DL Auditing, Performance Monitoring, JS Error...Read more
ObservePoint has no more discussions with answers
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