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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Mid-Market (55.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Contact Us Per Year
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansInsightech
Star Rating
(20)4.8 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while Insightech, although strong, scores slightly lower at 8.7. Reviewers mention that Heap's ability to automatically capture events without manual tagging is a significant advantage for teams looking to save time.
- Reviewers mention that Insightech shines in Ease of Setup with a score of 9.2 compared to Heap's 8.5. Users on G2 appreciate Insightech's straightforward onboarding process, which allows teams to get started quickly without extensive training.
- Users say that Heap | by Contentsquare offers superior Click Tracking capabilities, scoring 9.4, while Insightech scores 8.7. Reviewers highlight that Heap's detailed click tracking provides deeper insights into user interactions, which is crucial for optimizing user experience.
- G2 users report that Insightech excels in Quality of Support, achieving a score of 9.5, compared to Heap's 8.7. Users mention that Insightech's customer service is responsive and knowledgeable, making it easier to resolve issues quickly.
- Users on G2 highlight that Heap | by Contentsquare has a strong feature for Custom Event Tracking, scoring 8.8, which allows for tailored analytics. In contrast, Insightech's score of 8.9 indicates it also performs well, but users report that Heap's flexibility in defining custom events is particularly beneficial for complex tracking needs.
- Reviewers mention that Insightech's Real-Time Reporting feature is highly rated at 9.7, surpassing Heap's score of 8.6. Users appreciate the immediacy of insights provided by Insightech, which helps in making timely decisions based on current data.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Insightech
Pulse
Contact Us
Per Year
Aggregate your business performance in real-time.
- Website ROI Dashboard
- Access real-time raw data
- Marketing Dashboards
Free Trial
Heap
Free Trial is available
Insightech
Free Trial is available
Ratings
Meets Requirements
8.6
856
9.5
16
Ease of Use
8.1
865
8.8
16
Ease of Setup
8.5
313
9.2
10
Ease of Admin
8.6
317
9.5
7
Quality of Support
8.7
679
9.6
16
Has the product been a good partner in doing business?
8.8
299
9.8
7
Product Direction (% positive)
8.7
794
10.0
14
Features by Category
Metrics
8.6
397
8.5
8
8.4
365
8.3
8
8.3
327
7.9
7
9.0
398
8.8
7
8.8
391
9.0
8
8.0
305
8.1
8
8.1
279
8.3
8
8.7
347
8.8
8
8.7
368
9.6
8
Reporting
8.6
365
9.4
8
8.0
293
9.2
8
8.7
330
8.8
8
8.3
358
9.4
8
8.2
205
8.8
8
8.4
225
9.3
7
8.3
375
9.4
8
Other
8.4
339
7.9
8
8.0
185
8.6
7
7.6
192
7.4
7
8.2
214
8.6
7
8.1
149
8.8
7
8.0
45
7.6
7
7.9
47
8.1
6
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
9.5
7
8.6
99
8.6
7
8.6
412
9.4
8
8.7
388
8.5
8
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
8.8
7
9.0
73
9.0
7
9.0
69
9.0
7
A/B Testing
9.1
52
9.7
6
8.9
24
Not enough data
9.3
61
8.8
7
9.3
44
8.1
7
Visitor Information
9.3
66
8.3
7
8.9
61
7.1
7
Agentic AI - Session Replay
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Content Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design & Development
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.3
300
7.7
5
8.7
358
9.0
5
8.5
327
9.3
5
8.7
351
9.7
5
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Feature Not Available
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
8.3
5
Not enough data
9.7
5
Not enough data
8.6
6
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
5.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
9.2
30
8.8
8
9.2
31
9.1
9
Platform Data
9.1
32
9.5
11
8.7
34
8.7
9
9.2
33
8.8
10
8.9
33
9.2
10
Platform Additional Functionality
9.2
33
9.5
11
8.9
31
8.2
10
7.9
15
7.1
8
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Insightech are categorized as Product Analytics, Session Replay, Digital Analytics, and Customer Journey Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Mobile App Analytics, Mobile App Optimization, and Enterprise Feedback Management
Insightech is categorized as Digital Experience Monitoring (DEM) and Digital Experience Platforms (DXP)
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightech
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Retail
20.0%
Logistics and Supply Chain
10.0%
Financial Services
10.0%
Design
10.0%
Sporting Goods
5.0%
Other
45.0%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Insightech has no discussions with answers
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