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At a Glance
Market Segments
Mid-Market (69.1% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
No pricing available
$1,080.00 Per Year
Happeo
Star Rating
(153)4.5 out of 5
Market Segments
Mid-Market (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HappeoProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansHappeo vs ProProfs Knowledge Base Software
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use, set up, and administer. However, reviewers preferred doing business with Happeo overall.
- Reviewers felt that ProProfs Knowledge Base Software meets the needs of their business better than Happeo.
- When comparing quality of ongoing product support, Happeo and ProProfs Knowledge Base Software provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of ProProfs Knowledge Base Software over Happeo.
Pricing
Entry-Level Pricing
Happeo
No pricing availableProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
Happeo
Free Trial is available
ProProfs Knowledge Base Software
No trial information availableRatings
Meets Requirements
8.8
111
9.2
22
Ease of Use
9.1
111
9.5
22
Ease of Setup
8.5
80
8.9
11
Ease of Admin
8.8
83
9.0
10
Quality of Support
9.3
100
9.3
21
Has the product been a good partner in doing business?
9.4
76
8.8
10
Product Direction (% positive)
9.0
102
9.4
19
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Logistics
8.9
26
Not enough data
8.0
30
Not enough data
8.2
14
Not enough data
8.2
18
Not enough data
8.8
33
Not enough data
Editing & Design
8.0
19
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
8.4
25
Not enough data
8.1
18
Not enough data
Agentic AI - Org Chart
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
8.3
5
8.3
6
7.3
5
8.6
6
7.3
5
9.2
6
7.0
5
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
7.0
5
8.9
6
7.3
5
9.4
6
9.0
5
9.2
6
8.0
5
9.4
6
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
8.9
53
Not enough data
7.9
34
Not enough data
8.4
54
Not enough data
8.0
41
Not enough data
8.3
43
Not enough data
Employee Engagement
8.7
53
Not enough data
8.0
44
Not enough data
9.1
54
Not enough data
8.0
27
Not enough data
8.9
51
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.6
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
6.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.8
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Creative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Happeo and ProProfs Knowledge Base Software are categorized as Knowledge Base
Unique Categories
Happeo is categorized as Employee Communications, Org Chart, Employee Intranet, Google Workspace Communication Tools, Google Workspace Creative Tools, and Enterprise Search Software
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, and IT Documentation
Reviews
Reviewers' Company Size
Happeo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
9.4%
Marketing and Advertising
7.4%
Education Management
7.4%
Hospital & Health Care
4.0%
Other
58.4%
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Discussions
How can we help you use Happeo better?
1 Comment
Official Response from Happeo
Please head to our knowledge base here: https://www.happeo.com/knowledge/
If you can't find the answers you want, head to our website and start a chat...Read more
What are the Happeo user roles?
1 Comment
Official Response from Happeo
In Happeo we have four different levels of user license:
- Admin
- Normal
- Google Deskless
- Unlicensed
Other roles exist depending on the feature...Read more
Where can I check the status of Happeo services?
1 Comment
Official Response from Happeo
Visit this link to view the history of Happeo status changes: https://www.happeo.com/knowledge/happeo-status
Read more
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
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