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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,327)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansVKS
Star Rating
(19)4.7 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about VKSGuru vs VKS
When assessing the two solutions, reviewers found VKS easier to use and administer. However, Guru is easier to set up. Reviewers agreed that both vendors make it equally easy to do business overall.
- Guru and VKS both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Guru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of VKS over Guru.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
VKS
No pricing availableFree Trial
Guru
Free Trial is available
VKS
Free Trial is available
Ratings
Meets Requirements
9.2
1,919
9.2
15
Ease of Use
9.2
1,941
9.3
14
Ease of Setup
9.3
958
8.6
12
Ease of Admin
9.0
476
9.3
14
Quality of Support
9.3
1,517
8.9
15
Has the product been a good partner in doing business?
9.4
429
9.4
13
Product Direction (% positive)
9.2
1,818
10.0
15
Features by Category
Content Management
9.3
113
Not enough data
9.3
111
Not enough data
9.4
113
Not enough data
Content Discovery
9.4
114
Not enough data
9.2
112
Not enough data
9.2
111
Not enough data
9.0
106
Not enough data
9.3
104
Not enough data
9.1
107
Not enough data
Generative AI
9.2
72
Not enough data
9.2
73
Not enough data
Administration
9.2
680
Not enough data
9.2
674
Not enough data
9.1
670
Not enough data
Knowledge Management
9.6
796
Not enough data
9.2
743
Not enough data
9.2
703
Not enough data
Compliance
9.2
693
Not enough data
9.1
661
Not enough data
9.2
657
Not enough data
9.1
636
Not enough data
Customer Support
9.2
766
Not enough data
9.2
725
Not enough data
9.0
649
Not enough data
Data Security
9.2
636
Not enough data
9.2
634
Not enough data
9.3
655
Not enough data
9.1
637
Not enough data
Administration
9.2
683
Not enough data
9.3
706
Not enough data
9.4
774
Not enough data
Generative AI
9.0
490
Not enough data
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
8.2
12
Not enough data
8.6
12
Not enough data
8.6
12
Not enough data
8.6
12
Not enough data
8.8
12
Guide Tools
Not enough data
9.1
11
Not enough data
9.0
12
Not enough data
9.0
12
Not enough data
9.4
11
Access Options
Not enough data
9.2
12
Not enough data
8.3
11
Not enough data
9.5
11
Task Tracking
Not enough data
8.7
9
Not enough data
8.5
8
Not enough data
8.5
8
Checklist Options
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Software Availability
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.1
8
Not enough data
9.4
9
Knowledge Pages
9.0
689
Not enough data
9.1
643
Not enough data
9.0
688
Not enough data
8.8
589
Not enough data
8.9
550
Not enough data
9.1
562
Not enough data
Knowledge Dissemination
8.9
670
Not enough data
9.0
670
Not enough data
9.5
744
Not enough data
9.1
718
Not enough data
9.1
582
Not enough data
9.2
584
Not enough data
9.3
583
Not enough data
9.0
554
Not enough data
9.1
566
Not enough data
Agentic AI - Knowledge Base
8.6
102
Not enough data
9.0
105
Not enough data
8.9
103
Not enough data
Compatibility
9.3
101
Not enough data
8.9
97
Not enough data
8.9
95
Not enough data
Agentic AI - Enterprise Search Software
8.8
47
Not enough data
8.7
44
Not enough data
9.0
45
Not enough data
8.8
43
Not enough data
9.0
46
Not enough data
8.7
44
Not enough data
Search Queries
9.1
97
Not enough data
9.4
101
Not enough data
9.1
93
Not enough data
9.1
89
Not enough data
9.3
98
Not enough data
AI powered search - Enterprise Search Software
8.6
34
Not enough data
8.3
30
Not enough data
9.4
35
Not enough data
Functionality
9.0
96
Not enough data
9.3
100
Not enough data
9.1
98
Not enough data
Compatibility - Enterprise Search Software
8.9
30
Not enough data
9.5
33
Not enough data
8.7
30
Not enough data
Functionality - Enterprise Search Software
8.9
30
Not enough data
9.6
30
Not enough data
9.1
31
Not enough data
Search Queries - Enterprise Search Software
9.0
31
Not enough data
9.2
33
Not enough data
8.5
33
Not enough data
9.3
31
Not enough data
Responses
8.6
57
Not enough data
8.7
61
Not enough data
9.2
64
Not enough data
Automation - AI Agents
8.7
54
Not enough data
8.4
57
Not enough data
8.3
60
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
Platform
8.8
61
Not enough data
8.8
55
Not enough data
8.6
59
Not enough data
Autonomy - AI Agents
8.9
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
8.9
58
Not enough data
Generative AI
9.0
64
Not enough data
8.8
62
Not enough data
Customization - AI Agent Builders
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and VKS share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
VKS is categorized as Work Instructions, Connected Worker Platform, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VKS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Manufacturing
25.0%
Electrical/Electronic Manufacturing
25.0%
Consulting
12.5%
Mining & Metals
6.3%
Investment Banking
6.3%
Other
25.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
VKS has no discussions with answers
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