# Dozuki Reviews **Vendor:** Dozuki **Category:** [Connected Worker Platforms](https://www.g2.com/categories/connected-worker-platform) **Average Rating:** 4.4/5.0 **Total Reviews:** 209 ## About Dozuki Dozuki is the industry leading connected worker platform designed to help manufacturers streamline knowledge, training, and upskilling for their frontline teams. By bridging the gap between operations and the shop floor with their digital platform, Dozuki empowers workers with the tools and knowledge they need to succeed in a fast-evolving industrial landscape. Global manufacturing companies use the Dozuki platform and services to bridge skill gaps, boost productivity, and build a future-ready manufacturing workforce. Dozuki is trusted by digital manufacturing leaders including 3M, General Mills, Caterpillar, Ball Corporation, and more. ## Dozuki Pros & Cons **What users like:** - Users love the **ease of use** of Dozuki, appreciating its consistent formatting and simple creation process. (2 reviews) - Users appreciate the **ease of customization** in Dozuki, enhancing their experience and adapting to evolving needs. (1 reviews) - Users find the **ease of creation** with Dozuki's simple and easy-to-follow format incredibly beneficial. (1 reviews) - Users value the **efficiency improvements** of Dozuki, appreciating consistent guide formatting and ongoing enhancements. (1 reviews) - Users appreciate the **consistent guide formatting** of Dozuki, enhancing usability across various topics and improving overall experience. (1 reviews) - Users praise Dozuki for its **easy instruction creation** , allowing effective organization and multimedia integration for training purposes. (1 reviews) - Reporting (1 reviews) - Updates (1 reviews) **What users dislike:** - Users find the **limitations on bullet points** in Dozuki to be a minor nuisance while using the product. (1 reviews) - Users note the **limited reporting** functions in Dozuki, though recent improvements have enhanced overall satisfaction. (1 reviews) ## Dozuki Reviews ### 1. Dozuki is a great platform and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald N. | Process Control Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Dozuki?** Dozuki's guide formating help with consistency. Every Guide created is in the same format which allows the end user to know exact how to use the guide regardless of the topic. Update: 03/07/2024 I've been using Dozuki for about 2 years now and they just keep getting better. Dozuki really tries to give their customers the best product for their company. Over the last 6 months there have been many improvements on reporting, ease of customization and overall funtion. I love Dozuki and can't wait to see all the new features that they are working on based off customer requests and suggestions. Update: 11/14/2025 Back again. Just like the last time I made an update, Dozuki just keeps getting better and better. So many new features to come that I can't wait to get access too and play with. As the way my employer uses Dozuki continues to evolve the better it gets. **What do you dislike about Dozuki?** Some of the reporting functions are limiting. It might just be the package we have but reports on things like guide usage and visits isn't really there. Reports on user activity is not very good either. Update: 03/07/2024 Dozuki has greatly improved the reporting functions. There is still a little bit of work to do on sortability but other than that I am thrilled with the improvement they've made. 11/14/2025 Dozuki has really stepped up their reporting game. They're slow phasing out their old reporting with a new dashboard system making more data visible all in one location. I honestly can't say its one of my dislikes anymore. **What problems is Dozuki solving and how is that benefiting you?** Dozuki is allow use to create and publish standard practices that we can share and use at all our facilities. It's allows us to get away from tribal knowledge and actually document standards. **Official Response from Lucas Bishop:** > Hi Ronald, Thank you for taking a moment to share your experience. We always appreciate constructive feedback. In regards to Guide formatting, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon: https://calendar.app.google/CP45GjNtw3zKCphCA Best, Lucas Bishop Product Marketing Manager, Dozuki ### 2. I think it is a very helpful tool for training **Rating:** 4.0/5.0 stars **Reviewed by:** Roshan B. | Process Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Dozuki?** I like the comment sections on the guide where you are put pictures too **What do you dislike about Dozuki?** there is not something that pops out like an alert or something when you login, would be helpful for operators **What problems is Dozuki solving and how is that benefiting you?** Our standard work, going from picture based to videos ### 3. Very good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Yash B. | PROJECT ENGINEER, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Dozuki?** Over the shoulder training and Customer support is very good **What do you dislike about Dozuki?** Can't upload the video's as well as edit the photo inside the Dozuki. **What problems is Dozuki solving and how is that benefiting you?** Very easy to train operators and as well as to keep the processes standardise as per the General Mills Standard **Official Response from Lucas Bishop:** > Hi Yash, Thank you for taking a moment to share your experience. We always appreciate constructive feedback. In regards to creating Work Instructions in Dozuki, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon: https://calendar.app.google/CP45GjNtw3zKCphCA Best, Lucas Bishop Product Marketing Manager, Dozuki ### 4. Solid, intuitive, and innovative **Rating:** 4.0/5.0 stars **Reviewed by:** Edward L. | Continuous Improvement Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Dozuki?** Dozuki has made it a point to have dedicated resources available for our team to best utilize their software and to fit our business. That alone has been the best experience next to having software that is intuitive and the ease of use has enabled our team to create standard work and have reference documentation for our team members. Dozuki has also been progressively getting better with their offerings and number of features to include AI generated documentation from video recordings and with the addition of more training and change control functionality. **What do you dislike about Dozuki?** The only dislike I would have would be the "one size fits all" pricing model based on their total offerings. Our team is not using the full extent of the platform's suites available. Having a tiered pricing model would be more enticing. **What problems is Dozuki solving and how is that benefiting you?** We primarily use Dozuki as a vessel to create standard work, work instructions, and guide documentation for our work force. This allows us to share best practices and standarization across our network of locations. ### 5. Top Tier Training **Rating:** 5.0/5.0 stars **Reviewed by:** Shane Y. | Technical Training Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Dozuki?** Dozuki was chosen for our company based on ease of use for people working on the back end and also user experience. The support from their Team is unmatched. We are always finding new ways to use it and pushing the limits. **What do you dislike about Dozuki?** I have no dislikes for Dozuki. When we run into a situation where we need something Dozuki doesn't offer, we talk with our Rep and they find a way to make it a reality. **What problems is Dozuki solving and how is that benefiting you?** Dozuki makes it easier for us to bring quality training to the plant floor employees. It also allows us to tailor our needs with other software vendors. Dozuki has always been the foundation for our training, and with it, we can bring it to our user base in simple, easy ways. Assigning courses is also a prominent feature that we appreciate. **Official Response from Lucas Bishop:** > Hi Shane, Thank you for taking a moment to share your experience. We always appreciate constructive feedback. In regards to Guide authoring, we are currently improving this feature, and if you’re open to it we’d love to discuss what you think of our upcoming changes. Please choose a time, on our Designer Peter Jeon’s calendar for an early preview of what’s on the horizon: https://calendar.app.google/CP45GjNtw3zKCphCA Best, Lucas Bishop Product Marketing Manager, Dozuki ### 6. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Thao B. | Process Engineering Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Dozuki?** Format is simple and easy to follow and create. **What do you dislike about Dozuki?** The limitations on bullet points can be a small small nuisance. **What problems is Dozuki solving and how is that benefiting you?** Bridging the gap between onboarding new associates and training production. The ability to roll out changes and have it connected with all users or team members affected. ### 7. Ease of use. **Rating:** 3.0/5.0 stars **Reviewed by:** Lisa H. | Human Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Dozuki?** We looked for a software where we could create our own training videos as well as having the compliance videos/training availabe and Dozuki provided that for us. It was very easy to implent to our process. We utilized this service when new hires start and on a monthly basis for compliance. **What do you dislike about Dozuki?** We are never notified when Dozuki updates a video. There have been many times we reached out because a link to a video was not available and we did not get any answers so were forced to reach out to Atlantic to get the link. Customer support could use improvement. **What problems is Dozuki solving and how is that benefiting you?** The only issue that we have been experiencing is when videos are updated, not being notified. We did request this. ### 8. I think it's a great system to use, easy to access. Very easy to build and document training. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Dozuki?** It feels like using an iphone. It is super simple to set up and use. **What do you dislike about Dozuki?** I would like to be able to have both a picture and a video on a work instruction step. If you print a PDF for the shop floor the picture of a video is useless. Sometimes I need more than 3 pictures per step as well. The translation option is good but not 100% accurate, atleast for my experience going from english to spanish. I feel like dozuki is fully built and the options are great so the monthly meetings with out service advisor about how to use dozuki are not productive. Instead, I could use help being more creative to use the software, design better looking guides or some clever tricks to add to a wiki page. **What problems is Dozuki solving and how is that benefiting you?** We have moved all of our controlled documents to the dozuki platform. All of our work stations have QR codes to training guides. We have recurring training scheduled. ### 9. Dozuki makes building easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Dozuki?** Dozuki's ability to show step by step instructions is easy to follow for my operators. It has improved our efficiency and accuracy of builds. This has helped our defects go down considerably. This has helped onboarding new team members and getting them up to speed. **What do you dislike about Dozuki?** I want to explore the Dozuki courses more. Primarily, I would like to use it as a training matrix for each of my job roles. I want to create learnings that can validate operators are properly trained to perform the operation. Even implement a feature that could block operator view from working if the operator does not have specific training completed. This will force accountability on the operator as well as leadership. **What problems is Dozuki solving and how is that benefiting you?** Dozuki assisted in streamlined work instructions for our assembly lines. Enabled us to set build rules and best practices improving efficiency and eliminating build variations. This has improved our Quality standards . Onboarding new operators is an easier process using dozuki courses and well detailed guides. ### 10. User-friendly platform for clear and standardized manufacturing assembly and work instructions **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle B. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Dozuki?** It is so easy to train employees to use Dozuki, whether they are authors or users. The platform is almost self-explanatory. It is easy to navigate for users. The content is presented in a consistent manner that enables users to find what they need. We appreciate that authors can add images and video, reducing the quantity of written instructions required for more complicated processes. Document control requirements of Quality Management Systems are easily handled in Dozuki. The approval processes are very adaptable and we have never had a problem with document control. We also appreciate that all revisions are retained and easily viewable by those with permissions. **What do you dislike about Dozuki?** When we first started using Dozuki the customer service was quite a bit faster. We would receive a response within hours. Now it may take a few days. I understand this is probably a result of the growing site. I am still satisfied with the service. **What problems is Dozuki solving and how is that benefiting you?** Dozuki allowed us to standardize the format of manufacturing instructions, so regardless of who is creating the instructions, the users view it in a consistent format. Dozuki also retains all obsolete versions that are easily accessible, eliminating the risk of someone over-writing a previous revision. ## Dozuki Discussions - [What way do other companies do Guide Audits?](https://www.g2.com/discussions/what-way-do-other-companies-do-guide-audits) - 1 comment, 1 upvote - [How can I pull metrics such as clicks on a topic](https://www.g2.com/discussions/how-can-i-pull-metrics-such-as-clicks-on-a-topic) - 1 comment, 1 upvote - [Where do I go for more questions?](https://www.g2.com/discussions/where-do-i-go-for-more-questions) - 1 comment, 1 upvote - [Which industry-specific compliances can Dozuki help me achieve and maintain?](https://www.g2.com/discussions/which-industry-specific-compliances-can-dozuki-help-me-achieve-and-maintain) - 1 comment, 1 upvote - [Can I sign up for a pilot?](https://www.g2.com/discussions/can-i-sign-up-for-a-pilot) - 1 comment, 1 upvote - [View Dozuki pricing details and edition comparison](https://www.g2.com/products/dozuki/reviews/dozuki-review-9782633?trk=article-ssr-frontend-pulse_little-text-block§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+05%3A55%3A02+-0500&secure%5Bsession_id%5D=71564d89-a291-45dc-81e0-12d895e282a0&secure%5Btoken%5D=6511867431214a5b3531edc8712e197bfd3dc2b911a114d99d1a4521234dd8d6&format=llm_user) ## Dozuki Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Execution** - Planning - Scheduling - Collaboration **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration ## Top Dozuki Alternatives - [Poka.io](https://www.g2.com/products/poka-io/reviews) - 4.6/5.0 (220 reviews) - [VKS](https://www.g2.com/products/vks/reviews) - 4.7/5.0 (16 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,489 reviews)