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Compare GoTo Connect and Ooma Office 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (100.0% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$19.95 1 User Per Month
GoTo Connect
Star Rating
(1,382)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansOoma Office
Star Rating
(130)4.6 out of 5
Market Segments
Small-Business (100.0% of reviews)
Entry-Level Pricing
$19.95 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its Desk-to-Desk Calls feature, scoring 9.2, which allows for seamless internal communication, while Ooma Office, with a score of 8.9, offers a slightly less efficient experience in this area.
- Reviewers mention that Ooma Office shines in Quality of Support, achieving a score of 9.2 compared to GoTo Connect's 8.9, indicating that users find Ooma's customer service more responsive and helpful.
- G2 users highlight GoTo Connect's superior Voicemail to Email feature, scoring 8.9, which allows for better management of messages, while Ooma Office lacks this specific functionality, leading to a less streamlined communication process.
- Users on G2 report that Ooma Office offers a more affordable entry-level price at $19.95 compared to GoTo Connect's starting price of $27.00, making it a more budget-friendly option for small businesses.
- Reviewers say that GoTo Connect's Video Conferencing feature is rated at 9.0, providing a robust platform for virtual meetings, whereas Ooma Office's score of 7.4 indicates that users find its video capabilities lacking in comparison.
- Users report that both platforms perform well in Phone Calls, with GoTo Connect scoring 9.1 and Ooma Office at 9.2, but Ooma's slight edge suggests a marginally better experience in voice clarity and connection stability.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Ooma Office
Ooma Office
$19.95
1 User Per Month
No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing
Free Trial
GoTo Connect
No trial information availableOoma Office
Free Trial is available
Ratings
Meets Requirements
9.0
1,121
9.1
103
Ease of Use
9.0
1,134
9.0
104
Ease of Setup
8.7
795
9.1
95
Ease of Admin
8.9
778
9.0
79
Quality of Support
8.8
1,096
9.1
102
Has the product been a good partner in doing business?
9.1
771
9.1
78
Product Direction (% positive)
8.4
1,086
9.0
95
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.5
47
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
901
|
Verified
9.2
87
8.0
393
|
Verified
7.4
39
7.8
445
|
Verified
Feature Not Available
7.9
382
|
Verified
6.8
40
8.7
648
|
Verified
8.5
55
9.1
735
|
Verified
8.9
63
Agentic AI - VoIP Providers
7.3
24
Feature Not Available
7.5
23
Feature Not Available
7.4
23
Feature Not Available
7.2
23
Feature Not Available
Access
8.2
476
|
Verified
7.7
42
8.2
501
7.6
40
8.4
505
|
Verified
8.5
51
Advanced Features
8.6
729
|
Verified
8.6
62
9.0
688
|
Verified
8.8
78
9.1
777
|
Verified
9.4
78
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and Ooma Office are categorized as VoIP Providers
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
Ooma Office has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ooma Office
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Insurance
12.0%
Construction
6.4%
Legal Services
5.6%
Non-Profit Organization Management
4.0%
Financial Services
4.0%
Other
68.0%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
Ooma Office has no discussions with answers
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