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Compare Gemini and Tidio 
Featured Products
At a Glance
Market Segments
Small-Business (46.3% of reviews)
Small-Business (90.6% of reviews)
Entry-Level Pricing
No pricing available
Free Per Month
Gemini
Star Rating
(347)4.4 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GeminiTidio
Star Rating
(1,853)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tidio excels in user satisfaction, boasting a higher overall rating compared to Gemini. Users appreciate Tidio's straightforward setup and its ability to respond to customer queries instantly, enhancing engagement with minimal effort.
- According to verified reviews, Gemini shines in its integration capabilities, particularly with Google's ecosystem. Users find it effective for tasks like research and content creation, highlighting its speed and clean interface as major advantages.
- Reviewers mention that Tidio's new Lyro AI agent feature significantly improves customer interactions by automatically creating a knowledge base from the website. This capability allows for seamless transitions between AI and human operators, which users find particularly beneficial.
- Users say that while both products are easy to use, Gemini's initial setup is noted as particularly smooth, making it a strong choice for those who prioritize quick onboarding. However, Tidio also receives praise for its quick implementation process.
- G2 reviewers highlight Tidio's strong customer support, with many users noting that they can respond to inquiries even when offline, thanks to timely notifications. This feature is seen as a key advantage for small businesses looking to maintain high levels of customer service.
- According to recent feedback, while Gemini is effective in understanding user needs and providing tailored responses, Tidio's focus on customer engagement through live chat features gives it an edge in enhancing user interaction and satisfaction.
Pricing
Entry-Level Pricing
Gemini
No pricing availableTidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
Free Trial
Gemini
Free Trial is available
Tidio
Free Trial is available
Ratings
Meets Requirements
8.7
237
9.1
1,302
Ease of Use
9.3
242
9.3
1,320
Ease of Setup
9.5
115
9.2
1,060
Ease of Admin
8.9
37
9.2
947
Quality of Support
8.6
204
9.2
1,136
Has the product been a good partner in doing business?
9.3
36
9.2
897
Product Direction (% positive)
9.4
233
9.2
1,170
Features by Category
Ticket and Case Management
Not enough data
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Generative AI
Not enough data
7.2
46
Not enough data
6.9
44
Agentic AI - Help Desk
Not enough data
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Communication Channels
Not enough data
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Platform
Not enough data
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.7
113
8.6
108
8.3
111
8.6
106
Interaction
8.3
113
8.3
106
8.8
112
8.4
109
8.6
113
8.3
104
8.5
111
8.3
105
8.3
110
8.2
106
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.6
107
8.2
103
8.2
110
8.0
101
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.5
111
8.3
100
8.4
114
8.3
101
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.3
109
8.2
97
8.7
105
8.2
98
8.6
106
8.1
97
8.7
106
8.2
99
Agentic AI - AI Chatbots
8.6
15
7.6
12
8.8
15
7.8
12
8.8
14
7.9
13
8.4
16
7.5
14
8.4
16
7.6
14
8.6
16
7.4
14
8.6
16
7.9
14
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Channels
Not enough data
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Customers
Not enough data
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Grammar
9.0
40
Not enough data
8.1
39
Not enough data
8.2
38
Not enough data
Formatting
8.1
36
Not enough data
8.2
37
Not enough data
7.9
37
Not enough data
Content
8.8
42
Not enough data
8.3
41
Not enough data
8.2
37
Not enough data
Product Type
8.3
37
Not enough data
7.9
36
Not enough data
Generative AI
8.6
39
Not enough data
8.6
40
Not enough data
Channels
Not enough data
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Design
Not enough data
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Generative AI
Not enough data
7.7
37
Not enough data
7.6
36
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
Responses
Not enough data
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Platform
Not enough data
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Generative AI
Not enough data
8.0
128
Not enough data
8.1
125
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Functionality
8.1
81
Not enough data
8.4
79
Not enough data
8.7
78
Not enough data
8.1
78
Not enough data
Support
8.2
75
Not enough data
8.4
76
Not enough data
8.4
76
Not enough data
Agentic AI - AI Code Generation
8.2
20
Not enough data
8.0
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
Image Generation
8.9
26
Not enough data
8.7
26
Not enough data
8.3
26
Not enough data
8.5
26
Not enough data
8.1
26
Not enough data
Advanced Functionality
8.5
26
Not enough data
7.6
26
Not enough data
7.9
25
Not enough data
8.8
27
Not enough data
Model
7.9
27
Not enough data
8.0
26
Not enough data
7.8
27
Not enough data
Commercial Rights & Licensing - AI Image Generators
8.9
6
Not enough data
License Type Transparency - AI Image Generators
Not enough data
Not enough data
Generative AI
Not enough data
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Communication
Not enough data
9.3
748
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Internal Use
Not enough data
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Self-Service Platform
Not enough data
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Process
Not enough data
8.2(won by default)
46
Not enough data
8.5(won by default)
48
Not enough data
8.4(won by default)
43
Channels
Not enough data
8.9(won by default)
49
Not enough data
8.9(won by default)
50
Not enough data
9.4(won by default)
51
Not enough data
8.1(won by default)
43
Not enough data
8.6(won by default)
43
Insight
Not enough data
8.5(won by default)
42
Not enough data
8.3(won by default)
46
Not enough data
9.1(won by default)
51
Not enough data
9.2(won by default)
41
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
Performance
8.5
87
Not enough data
8.5
85
Not enough data
8.4
81
Not enough data
8.7
78
Not enough data
8.2
78
Not enough data
Usability
8.5
78
Not enough data
8.2
73
Not enough data
7.9
76
Not enough data
8.0
75
Not enough data
7.8
73
Not enough data
Ethics & Compliance
7.8
74
Not enough data
7.8
75
Not enough data
8.4
74
Not enough data
8.4
72
Not enough data
8.2
73
Not enough data
Generative AI - Large Language Models (LLMs)
8.9
17
Not enough data
6.8
11
Not enough data
8.9
15
Not enough data
7.9
11
Not enough data
8.3
11
Not enough data
8.3
13
Not enough data
9.0
14
Not enough data
8.6
13
Not enough data
Functionality - AI Coding Assistants
8.1
18
Not enough data
8.6
19
Not enough data
8.4
19
Not enough data
Usability - AI Coding Assistants
8.6
18
Not enough data
8.3
17
Not enough data
8.9
19
Not enough data
9.0
18
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Automation
Not enough data
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gemini and Tidio are categorized as AI Chatbots
Unique Categories
Gemini is categorized as Large Language Models (LLMs), AI Coding Assistants, AI Code Generation, AI Image Generators, and AI Writing Assistant
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, Chatbots, Live Chat, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Gemini
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.2%
Computer Software
13.5%
Marketing and Advertising
8.6%
Real Estate
3.7%
Higher Education
3.3%
Other
44.7%
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
Alternatives
Discussions
Gemini has no discussions with answers
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
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