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At a Glance
Market Segments
Small-Business (48.3% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us
Contact Vendor for Pricing
GoCo
Star Rating
(409)4.6 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansPaychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoCo excels in user experience, with a clean and intuitive interface that makes it easy for users to navigate. Many users appreciate the embedded payroll feature, which integrates seamlessly with the time and attendance application, enhancing overall efficiency.
- Users say that Paychex offers a robust payroll experience, highlighted by its customizable dashboard and reporting capabilities. Reviewers have noted the convenience of having a centralized location for pay and benefits, which simplifies their daily tasks.
- According to verified reviews, GoCo stands out for its excellent employee onboarding experience, with workflows that help standardize processes effectively. Users have praised the system for its focus on automation, making onboarding smoother and more efficient.
- Reviewers mention that while Paychex has a strong presence in the small business market, it sometimes struggles with configuration challenges. Users have expressed a desire for more flexibility in matching their specific workflow needs, which can impact their overall satisfaction.
- G2 reviewers highlight that GoCo's quality of support is a significant advantage, with many users noting the responsive and helpful nature of the support team. This level of service contributes to a more positive experience, especially for mid-market and growing small businesses.
- Users report that Paychex's implementation process can be straightforward, but some have found the initial setup to be less intuitive compared to GoCo. While Paychex provides a user-friendly interface, the ease of setup is an area where GoCo has received higher praise from its users.
Pricing
Entry-Level Pricing
GoCo
Core
Contact Us
Core helps businesses move essential HR tasks from disparate or outdated systems to a streamlined, digital platform—offering the core tools needed without the extra complexity.
- Employee Database
- Onboarding & Offboarding
- HR Documents & eSignature
Free Trial
GoCo
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
9.0
343
8.7
1,307
Ease of Use
9.2
350
8.5
1,367
Ease of Setup
8.5
236
8.3
976
Ease of Admin
8.8
240
8.5
956
Quality of Support
9.2
327
8.3
1,260
Has the product been a good partner in doing business?
9.0
242
8.5
955
Product Direction (% positive)
9.1
341
7.5
1,284
Features by Category
Core HR
8.8
199
8.1
113
8.6
190
7.8
106
7.2
107
7.8
52
8.0
137
8.1
76
8.6
158
8.4
113
8.8
189
7.7
114
Generative AI
Feature Not Available
4.3
5
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
853
|
Verified
Not enough data
8.0
545
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
857
|
Verified
Not enough data
7.9
562
|
Verified
Not enough data
9.3
931
|
Verified
Not enough data
8.5
406
|
Verified
Not enough data
8.9
779
|
Verified
Not enough data
8.7
563
|
Verified
Not enough data
8.6
455
|
Verified
Not enough data
9.1
782
|
Verified
Not enough data
9.1
830
|
Verified
Taxes
Not enough data
9.1
878
|
Verified
Not enough data
9.0
834
|
Verified
Not enough data
9.1
826
|
Verified
Integration
Not enough data
7.8
262
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
306
|
Verified
Not enough data
7.6
265
|
Verified
Platform
Not enough data
8.6
860
|
Verified
Not enough data
8.6
838
|
Verified
Not enough data
8.8
872
|
Verified
Not enough data
8.7
726
|
Verified
Benefits Administration Platform Features
9.0
200
8.2
233
9.2
191
8.0
196
8.5
151
7.0
112
9.0
193
8.3
172
8.6
140
8.5
190
9.3
200
8.3
225
8.9
151
8.4
210
8.7
155
7.9
152
Benefits Administration Platform Features
9.0
200
8.2
233
9.2
191
8.0
196
8.5
151
7.0
112
9.0
193
8.3
172
8.6
140
8.5
190
9.3
200
8.3
225
8.9
151
8.4
210
9.2
169
8.3
222
8.7
155
7.9
152
8.4
116
7.6
102
7.6
45
5.8
19
8.1
56
6.7
23
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
7.8
65
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
7.7
57
Not enough data
Data
8.2
90
Not enough data
8.0
87
Not enough data
8.1
82
Not enough data
Logistics
7.9
66
Not enough data
8.7
83
Not enough data
Agentic AI - Offboarding
5.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
7.0
77
6.6
50
Not enough data
7.6
22
|
Verified
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
8.0
5
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
8.2
132
8.0
106
8.8
147
8.2
114
9.1
151
8.2
95
7.5
96
7.6
47
8.6
125
7.0
46
8.3
119
7.1
45
Platform Additional Functionality
8.8
139
8.4
130
7.8
96
7.5
52
7.7
99
7.9
61
8.7
139
7.8
83
8.9
142
7.9
101
Platform Data
Feature Not Available
7.7
57
8.5
118
7.9
78
8.8
114
7.6
64
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Recruiting and Onboarding
7.0
77
6.6
50
9.0
140
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.2
204
7.5
312
7.5
143
7.4
165
7.5
127
Feature Not Available
8.7
220
8.3
400
8.6
208
8.5
409
8.4
182
8.0
292
8.1
203
8.2
401
8.6
215
8.4
423
Categories
Categories
Shared Categories
GoCo and Paychex are categorized as Onboarding, Benefits Administration, Core HR, and HCM Software
Unique Categories
GoCo is categorized as Offboarding
Reviews
Reviewers' Company Size
GoCo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.2%
Computer Software
7.0%
Non-Profit Organization Management
6.5%
Insurance
6.0%
Mental Health Care
4.8%
Other
68.5%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
Did you ever use GoCo as a repository for your documents?
2 Comments
RD
Yes, Employers that keep records of immunization status, support orders, and other important documents.Read more
Does GoCo support both salaried employees and 1099 contractors?
2 Comments
TC
Yes, GoCo does support both salaried and 1099 contractors through the onboarding process. I think of it as your new HR personnel record keeper. Read more
What makes GoCo different from other HR platforms?
2 Comments
LO
The big stand-out for GoCo is service! Each company gets a dedicated CSM (client service manager) along with a multitude of other team members that work...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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