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At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (94.5% of reviews)
Entry-Level Pricing
$25.00 1 user/month
Starting at $29.00 1 Seat Per Month
Front
Star Rating
(2,392)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansSimplified
Star Rating
(4,987)4.6 out of 5
Market Segments
Small-Business (94.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 Seat Per Month
Browse all 3 pricing plansFront vs Simplified
When assessing the two solutions, reviewers found Front easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Simplified.
- Reviewers felt that Front meets the needs of their business better than Simplified.
- When comparing quality of ongoing product support, reviewers felt that Front is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Front over Simplified.
Pricing
Entry-Level Pricing
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Simplified
Simplified One
Starting at $29.00
1 Seat Per Month
Best for freelancers, solo creators
- 7 Social Media Accounts, 1 User
- 1 Brand Style & Voice
- 100K AI words
Free Trial
Front
Free Trial is available
Simplified
Free Trial is available
Ratings
Meets Requirements
9.1
1,891
9.0
723
Ease of Use
9.2
1,907
8.9
1,145
Ease of Setup
8.8
690
8.7
587
Ease of Admin
8.9
471
9.1
210
Quality of Support
9.1
1,627
8.9
555
Has the product been a good partner in doing business?
9.2
457
9.1
200
Product Direction (% positive)
9.3
1,779
9.0
665
Features by Category
Ticket and Case Management
8.8
264
|
Verified
Not enough data
8.9
261
|
Verified
Not enough data
8.9
283
|
Verified
Not enough data
8.8
280
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
306
Not enough data
9.2
283
|
Verified
Not enough data
8.7
258
|
Verified
Not enough data
Generative AI
7.8
63
Not enough data
8.3
64
Not enough data
Agentic AI - Help Desk
7.2
29
Not enough data
7.2
29
Not enough data
7.3
29
Not enough data
Communication Channels
8.7
233
|
Verified
Not enough data
9.2
274
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.3
209
|
Verified
Not enough data
7.8
132
Not enough data
Platform
8.3
217
|
Verified
Not enough data
8.4
288
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
231
|
Verified
Not enough data
8.3
237
|
Verified
Not enough data
Social Analytics
Not enough data
8.7(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
9.3(won by default)
5
Not enough data
8.3(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
8.7(won by default)
5
Not enough data
8.7(won by default)
5
Reports & Dashboards
Not enough data
9.0(won by default)
5
Not enough data
8.7(won by default)
5
Not enough data
8.0(won by default)
5
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Template Creation
Not enough data
9.0
116
Not enough data
8.7
110
Not enough data
8.9
117
Not enough data
8.8
108
Design & Editing
Not enough data
8.8
107
Not enough data
8.6
108
Not enough data
8.7
100
Ad Management
Not enough data
8.7
96
Not enough data
8.8
104
Not enough data
8.8
85
Analytics
Not enough data
8.7
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Grammar
Not enough data
8.9
366
Not enough data
8.8
356
Not enough data
9.0
391
Formatting
Not enough data
8.9
286
Not enough data
8.9
318
Not enough data
8.6
248
Content
Not enough data
9.0
337
Not enough data
9.1
393
Not enough data
8.9
277
Product Type
Not enough data
9.0
275
Not enough data
8.7
211
Generative AI
Not enough data
8.2
29
Not enough data
8.5
29
Channels
8.9
626
Not enough data
8.6
527
Not enough data
7.9
476
Not enough data
Design
8.8
650
Not enough data
8.2
532
Not enough data
8.8
745
Not enough data
8.8
707
Not enough data
8.7
563
Not enough data
Generative AI
7.8
189
Not enough data
8.0
189
Not enough data
Usability
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Not enough data
Reporting
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Not enough data
Generative AI
7.7
37
Not enough data
7.8
38
Not enough data
Platform Basics
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Platform Content
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Platform Additional Functionality
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.7
6
Generative AI
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Inbox Tools
9.3
807
Not enough data
8.9
814
Not enough data
9.1
792
Not enough data
9.0
832
Not enough data
Coordination Tools
8.5
727
Not enough data
8.7
707
Not enough data
8.7
646
Not enough data
Software Options
9.3
792
Not enough data
8.6
724
Not enough data
Email Client - Agentic AI
6.7
25
Not enough data
7.3
25
Not enough data
Content & Collaboration
Not enough data
8.8
137
Not enough data
8.7
157
Not enough data
8.2
57
Not enough data
8.7
113
Not enough data
8.7
119
Not enough data
9.0
185
Social Management
Not enough data
8.7
127
Not enough data
9.0
155
Not enough data
Feature Not Available
Not enough data
8.7
141
Not enough data
8.7
135
Not enough data
8.8
121
Not enough data
8.2
14
Agentic AI - Social Media Management
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.8
491
Not enough data
8.8
385
Not enough data
8.7
385
Not enough data
8.8
343
Not enough data
Support Automation
8.7
412
Not enough data
8.9
415
Not enough data
8.7
377
Not enough data
8.6
327
Not enough data
Generative AI
8.1
109
Not enough data
8.3
109
Not enough data
Sorting & Filtering
8.3
235
Not enough data
9.1
236
Not enough data
7.6
225
Not enough data
8.4
227
Not enough data
Integrations
8.0
217
Not enough data
8.4
226
Not enough data
7.4
207
Not enough data
Time Management
9.0
227
Not enough data
8.7
223
Not enough data
9.3
233
Not enough data
Generative AI
7.7
136
Not enough data
7.2
129
Not enough data
7.8
134
Not enough data
Agentic AI - Email Management
6.6
34
Not enough data
7.2
34
Not enough data
Editing
Not enough data
8.6
49
Not enough data
9.1
49
Not enough data
9.1
55
Not enough data
9.1
50
Not enough data
9.0
50
Not enough data
8.8
52
Not enough data
9.1
55
Platform
Not enough data
9.0
51
Not enough data
8.9
50
Not enough data
9.0
50
Generative AI
Not enough data
7.5
8
Not enough data
7.7
8
Agentic AI - Video Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image Generation
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
8.1
12
Advanced Functionality
Not enough data
7.7
11
Not enough data
6.7
11
Not enough data
7.1
11
Not enough data
8.0
11
Model
Not enough data
7.4
11
Not enough data
8.0
11
Not enough data
7.9
11
Commercial Rights & Licensing - AI Image Generators
Not enough data
Not enough data
License Type Transparency - AI Image Generators
Not enough data
Not enough data
Planning
Not enough data
8.5
14
Publishing
Not enough data
8.3
14
Social Media
Not enough data
8.2
14
Planning
Not enough data
7.9
15
Generative AI
Not enough data
8.3
15
Not enough data
8.3
15
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
7.6
14
Agentic AI - Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Not enough data
Communication
8.7
217
|
Verified
Not enough data
8.9
264
|
Verified
Not enough data
8.9
206
Not enough data
8.9
229
|
Verified
Not enough data
8.8
150
Not enough data
Internal Use
8.4
288
|
Verified
Not enough data
9.2
281
|
Verified
Not enough data
8.9
193
Not enough data
8.8
219
Not enough data
9.5
285
|
Verified
Not enough data
8.8
219
|
Verified
Not enough data
Generative AI
7.7
31
Not enough data
Self-Service Experience
8.3
56
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.2
52
Not enough data
8.4
51
Not enough data
Self-Service Platform
8.1
51
Not enough data
8.4
51
Not enough data
8.1
51
Not enough data
8.2
49
Not enough data
Agentic AI - Customer Self-Service
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Generative AI
7.8
26
Not enough data
7.8
25
Not enough data
Process
9.1
195
Not enough data
8.8
158
Not enough data
8.8
171
Not enough data
Channels
9.5
239
Not enough data
9.1
191
Not enough data
8.8
181
Not enough data
8.4
131
Not enough data
9.1
157
Not enough data
Insight
8.9
140
Not enough data
8.7
158
Not enough data
8.8
138
Not enough data
9.0
153
Not enough data
Generative AI
7.5
29
Not enough data
7.6
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Photo Editing
Not enough data
Not enough data
Video Creation - AI Video Generation
Not enough data
7.9
12
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
8.2
11
Not enough data
6.1
12
Not enough data
6.7
11
Generative AI - AI Video Generation
Not enough data
7.5
6
Editing - AI Video Generation
Not enough data
7.9
12
Not enough data
7.9
11
Storage & Management - AI Video Generation
Not enough data
7.6
12
Not enough data
7.1
12
Not enough data
7.5
12
Not enough data
7.5
12
Video creation - Video Content Creation
Not enough data
7.7
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
7.2
10
Not enough data
6.5
10
Not enough data
7.0
10
Not enough data
7.2
10
Not enough data
7.2
10
Not enough data
7.3
10
Distribution - Video Content Creation
Not enough data
7.0
10
Not enough data
7.2
10
Not enough data
7.8
10
Analytics - Video Content Creation
Not enough data
6.5
10
Not enough data
7.5
10
Training & Support - Video Content Creation
Not enough data
7.3
10
Not enough data
6.8
10
Integrations - Video Content Creation
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.0
10
Other - Video Content Creation
Not enough data
7.0
10
Not enough data
7.0
10
Agentic AI - Video Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Front and Simplified share no categories
Unique Categories
Simplified is categorized as AI Video Generators, AI Image Generators, AI Chatbots, Transcription, AI Writing Assistant, Display Ad Design, Graphic Design, Video Editing, Presentation, Social Media Analytics, Social Media Suites, Social Media Management, Chatbots, Content Creation, Photo Editing, and Video Content Creation
Reviews
Reviewers' Company Size
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simplified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.1%
Writing and Editing
8.7%
Marketing and Advertising
7.5%
Animation
4.5%
Accounting
4.2%
Arts and Crafts
4.1%
Other
70.9%
Discussions
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
How can i optimise the long writer ? and is their a video that explains the video editor better
2 Comments
KD
Here you go https://www.youtube.com/watch?v=ShtGcsuz0PY&feature=emb_logo&ab_channel=SimplifiedRead more
Can I embed your services in my website..
2 Comments
KD
You can ping online support, based on your use case we can explore the optionsRead more
Can Simplified AI writer really create readers-intent content?
2 Comments
MG
Hi Ganiyu! Yes! You can try it for yourself for free at simplified.co/aiRead more
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