Users report that Keap excels in Email Marketing, particularly in Automated Email Responses with a score of 8.7, while FreeCRM's capabilities in this area are less robust, leading to a less effective email marketing strategy.
Reviewers mention that Keap's Sales Force Automation features, such as Contact & Account Management (8.4) and Opportunity & Pipeline Management (7.8), provide a more comprehensive solution compared to FreeCRM, which lacks depth in these functionalities.
G2 users highlight that FreeCRM offers a more affordable entry-level price at $24.95 user/month, making it a more accessible option for small businesses, while Keap starts at $249.00, which may be a barrier for some users.
Users on G2 report that Keap's Customer Support is rated at 8.3, indicating a strong support system, whereas FreeCRM's support features are less developed, with a lower overall satisfaction rating.
Reviewers mention that Keap's Marketing Automation Integration (8.8) is superior, allowing for seamless integration with various marketing tools, while FreeCRM's integration capabilities are seen as limited, affecting overall marketing effectiveness.
Users say that Keap's Lead Management features, particularly Lead Nurturing (8.6), are more advanced, providing better tools for tracking and managing leads compared to FreeCRM, which has lower ratings in this critical area.
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