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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
$15.00 Per Month
Free 10000 Sessions Per Month
Fathom Analytics
Star Rating
(17)4.6 out of 5
Market Segments
Small-Business (73.3% of reviews)
Entry-Level Pricing
$15.00 Per Month
Browse all 3 pricing plansHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, allowing for comprehensive tracking of user interactions, while Fathom Analytics, although strong in Click Tracking with a score of 9.4, lacks the same depth in event tracking capabilities.
- Reviewers mention that Heap's Dynamic Segmentation feature, rated at 9.2, provides advanced user segmentation options that enhance targeted marketing efforts, whereas Fathom Analytics offers basic segmentation with a score of 8.4, which may not meet the needs of users requiring more granular insights.
- G2 users highlight that Heap's Real-Time Reporting feature, rated at 8.6, allows for immediate insights into user behavior, while Fathom Analytics, with a score of 8.2 in Mobile Reporting, may not provide the same level of immediacy and detail for mobile users.
- Users on G2 report that Heap's Custom Event Tracking feature, scoring 8.6, is particularly beneficial for businesses looking to tailor their analytics to specific user actions, whereas Fathom Analytics, while offering Real-Time Insights at 8.4, does not provide the same level of customization.
- Reviewers mention that Heap's Quality of Support is rated at 8.7, indicating a strong customer service experience, while Fathom Analytics shines with a higher score of 9.6, suggesting that users find their support to be exceptionally responsive and helpful.
- Users say that Heap's Product Direction score of 8.7 reflects a commitment to continuous improvement and innovation, while Fathom Analytics boasts a perfect score of 10.0, indicating that users feel very confident in the product's future development and enhancements.
Pricing
Entry-Level Pricing
Fathom Analytics
Up to 100,000 monthly pageviews
$15.00
Per Month
- 7-day free trial
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Fathom Analytics
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
9.3
10
8.6
857
Ease of Use
9.7
10
8.1
866
Ease of Setup
9.3
5
8.5
314
Ease of Admin
Not enough data
8.6
317
Quality of Support
9.7
10
8.7
680
Has the product been a good partner in doing business?
Not enough data
8.8
299
Product Direction (% positive)
10.0
11
8.7
795
Features by Category
Metrics
9.7
5
8.6
397
10.0
5
8.4
365
9.3
5
8.3
327
8.7
5
9.0
398
9.3
5
8.8
391
Not enough data
8.0
305
Feature Not Available
8.1
279
Not enough data
8.7
347
Feature Not Available
8.7
368
Reporting
9.7
5
8.6
365
Feature Not Available
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
8.7
5
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Other
Feature Not Available
8.4
339
Feature Not Available
8.0
185
Feature Not Available
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Feature Not Available
8.0
45
Feature Not Available
7.9
47
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
274
Feature Not Available
8.6
99
10.0
5
8.6
412
Feature Not Available
8.7
388
User Identification
Not enough data
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Tracking & Reporting
Not enough data
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
Not enough data
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Fathom Analytics and Heap are categorized as Digital Analytics
Unique Categories
Fathom Analytics has no unique categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Fathom Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.0%
Computer Software
20.0%
Writing and Editing
6.7%
Program Development
6.7%
Music
6.7%
Other
40.0%
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Discussions
Fathom Analytics has no discussions with answers
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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