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Compare Eppo and Hotjar

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At a Glance
Eppo
Eppo
Star Rating
(41)4.7 out of 5
Market Segments
Mid-Market (73.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Eppo
Hotjar
Hotjar
Star Rating
(330)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plans

Eppo vs Hotjar

When assessing the two solutions, reviewers found Eppo easier to use and do business with overall. However, reviewers preferred the ease of set up with Hotjar, along with administration.

  • Reviewers felt that Eppo meets the needs of their business better than Hotjar.
  • When comparing quality of ongoing product support, reviewers felt that Eppo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Eppo over Hotjar.
Pricing
Entry-Level Pricing
Eppo
No pricing available
Hotjar
Observe Basic
Free
35 Daily sessions
Browse all 12 pricing plans
Free Trial
Eppo
Free Trial is available
Hotjar
Free Trial is available
Ratings
Meets Requirements
9.1
38
8.7
255
Ease of Use
9.0
40
8.9
258
Ease of Setup
8.8
13
8.9
119
Ease of Admin
9.1
9
8.9
110
Quality of Support
9.6
35
8.5
175
Has the product been a good partner in doing business?
9.8
10
8.7
97
Product Direction (% positive)
9.7
40
8.1
251
Features by Category
Not enough data
8.6
182
Metrics
Not enough data
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Reporting
Not enough data
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Other
Not enough data
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
8.6
60
User Response Methods
Not enough data
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Insights
Not enough data
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Generative AI
Not enough data
7.7
5
Not enough data
8.7
85
User Behavior
Not enough data
9.0
70
|
Verified
Not enough data
8.9
71
|
Verified
Not enough data
8.5
50
|
Verified
A/B Testing
Not enough data
9.1
36
|
Verified
Not enough data
8.8
36
Not enough data
8.8
48
|
Verified
Not enough data
8.8
36
|
Verified
Visitor Information
Not enough data
7.6
45
|
Verified
Not enough data
8.6
40
Agentic AI - Session Replay
Not enough data
8.6
6
8.3
21
Not enough data
Product Analytics
8.5
14
Not enough data
Feature Not Available
Not enough data
8.8
19
Not enough data
7.8
12
Not enough data
7.6
13
Feature Not Available
7.8
13
Feature Not Available
Feature Not Available
Feature Not Available
9.0
13
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
9
Analytics
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Administration
Not enough data
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Generative AI
Not enough data
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 17 FeaturesShow 17 Features
Not enough data
8.9
10
Experience
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
7.8
18
Not enough data
Management
7.1
12
Not enough data
7.1
7
Not enough data
9.0
16
Not enough data
Functionality
7.1
7
Not enough data
8.7
15
Not enough data
7.8
15
Not enough data
Not enough data
8.5
13
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
8.5
8
Survey Management
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
33
Not enough data
Computing
8.7
19
Not enough data
6.0
10
Not enough data
7.8
25
Not enough data
Experimental Design
9.2
22
Not enough data
9.1
24
Not enough data
8.9
18
Not enough data
Analytics
9.1
30
Not enough data
Feature Not Available
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
158
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Not enough data
8.9
124
Reporting
Not enough data
9.3
152
Not enough data
9.1
145
Not enough data
8.7
126
Not enough data
7.8
105
Categories
Categories
Shared Categories
Eppo
Eppo
Hotjar
Hotjar
Eppo and Hotjar are categorized as Product Analytics
Reviews
Reviewers' Company Size
Eppo
Eppo
Small-Business(50 or fewer emp.)
4.9%
Mid-Market(51-1000 emp.)
73.2%
Enterprise(> 1000 emp.)
22.0%
Hotjar
Hotjar
Small-Business(50 or fewer emp.)
52.1%
Mid-Market(51-1000 emp.)
38.8%
Enterprise(> 1000 emp.)
9.1%
Reviewers' Industry
Eppo
Eppo
Computer Software
22.0%
Information Technology and Services
17.1%
Insurance
9.8%
Entertainment
7.3%
Internet
4.9%
Other
39.0%
Hotjar
Hotjar
Marketing and Advertising
16.1%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.6%
Alternatives
Eppo
Eppo Alternatives
LaunchDarkly
LaunchDarkly
Add LaunchDarkly
Optimizely Web Experimentation
Optimizely Web Experimentation
Add Optimizely Web Experimentation
VWO Testing
VWO Testing
Add VWO Testing
Statsig
Statsig
Add Statsig
Hotjar
Hotjar Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Mouseflow
Mouseflow
Add Mouseflow
Lucky Orange
Lucky Orange
Add Lucky Orange
Discussions
Eppo
Eppo Discussions
Monty the Mongoose crying
Eppo has no discussions with answers
Hotjar
Hotjar Discussions
Is there a python/Node.js API Client for hotjar?
1 Comment
Aria G.
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
What is Hotjar?
1 Comment
Mohsin N.
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
Alex M.
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more