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At a Glance
Market Segments
Small-Business (50.3% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Free Trial
Contact Us Per Month
EnableX Programmable Cloud
Star Rating
(189)4.6 out of 5
Market Segments
Small-Business (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 5 pricing plansPodium
Star Rating
(2,037)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Podium and EnableX Programmable Cloud have a strong ease of use, with Podium scoring 9.3 and EnableX at 9.0. Reviewers mention that Podium's intuitive interface makes it easy for small businesses to navigate, while EnableX users appreciate its straightforward setup process.
- Reviewers mention that Podium excels in customer support, scoring 9.1 compared to EnableX's 8.9. Users say that Podium's support team is responsive and helpful, particularly praising the live chat feature for quick resolutions.
- Users on G2 highlight Podium's strong performance in conversation archiving, scoring 9.0, which allows businesses to easily track customer interactions. In contrast, EnableX's score of 8.6 indicates room for improvement in this area, with some users noting that archiving could be more user-friendly.
- Reviewers mention that EnableX Programmable Cloud shines in customization, scoring 9.6, allowing businesses to tailor the software to their specific needs. Users say that this flexibility is a significant advantage over Podium's score of 8.3, which offers fewer customization options.
- Users report that both products have a solid feature set for notifications, with Podium at 9.1 and EnableX at 9.0. Reviewers mention that Podium's notification system is particularly effective for keeping teams informed about customer interactions.
- G2 users highlight that while both products have a good product direction score, EnableX's 9.3 slightly outperforms Podium's 9.0. Reviewers mention that EnableX's commitment to continuous improvement and feature updates is a strong point, making it a reliable choice for future needs.
Pricing
Entry-Level Pricing
EnableX Programmable Cloud
Video API Platform
Free Trial
Starts at just $0.004 per minute per participant for a video call
- Video Calling
- Recording
- Streaming/Broadcasting
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
EnableX Programmable Cloud
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.1
115
9.1
1,727
Ease of Use
9.0
117
9.3
1,746
Ease of Setup
8.9
59
9.1
1,079
Ease of Admin
9.2
50
9.3
881
Quality of Support
8.9
114
9.0
1,605
Has the product been a good partner in doing business?
9.2
50
9.2
898
Product Direction (% positive)
9.3
103
9.0
1,713
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
157
Not enough data
7.6
206
Not enough data
9.1
221
Not enough data
Feature Not Available
Channels
Not enough data
7.9
211
Not enough data
8.6
220
Not enough data
9.3
236
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
152
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
229
|
Verified
Not enough data
9.3
239
|
Verified
Not enough data
8.4
186
Not enough data
8.6
238
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
215
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
SMS Platform
Not enough data
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Software Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Streamer Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Live Stream
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.2
36
Not enough data
9.4
36
Not enough data
9.0
34
Not enough data
9.3
33
Not enough data
9.0
33
Not enough data
Meeting Coordination
9.0
35
Not enough data
8.7
34
Not enough data
9.1
33
Not enough data
9.0
36
Not enough data
Software Type
8.8
35
Not enough data
9.0
35
Not enough data
8.8
33
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.3
37
Not enough data
9.4
37
Not enough data
9.2
34
Not enough data
Support
8.6
37
Not enough data
9.0
31
Not enough data
9.3
35
Not enough data
Responses
Not enough data
9.3
15
Not enough data
9.3
15
Not enough data
9.0
15
Automation - AI Agents
Not enough data
8.7
15
Not enough data
8.6
16
Not enough data
8.5
16
Not enough data
8.9
16
Not enough data
8.9
16
Platform
Not enough data
9.1
15
Not enough data
9.1
15
Not enough data
9.2
15
Autonomy - AI Agents
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.7
15
Not enough data
8.0
15
Generative AI
Not enough data
8.6
15
Not enough data
8.8
15
Responses
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
API Features
9.0
19
Not enough data
9.3
19
Not enough data
8.6
11
Not enough data
8.9
14
Not enough data
9.2
15
Not enough data
Security and Compliance
9.5
16
Not enough data
9.2
11
Not enough data
9.3
14
Not enough data
9.4
14
Not enough data
Conversational Platform
Not enough data
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
9.0
12
9.2
697
|
Verified
9.0
14
9.0
722
|
Verified
8.3
9
8.1
509
9.0
12
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
9.6
12
8.2
616
|
Verified
8.6
13
8.9
677
|
Verified
Feature Not Available
8.6
646
|
Verified
8.8
12
8.6
627
|
Verified
8.7
9
8.8
634
|
Verified
9.0
10
8.5
598
|
Verified
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
629
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Media Monitoring
Not enough data
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
In-House Management
Not enough data
8.6
503
Not enough data
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
EnableX Programmable Cloud and Podium are categorized as SMS Marketing, Live Chat, and AI Agents For Business Operations
Unique Categories
EnableX Programmable Cloud is categorized as AI Customer Support Agents, WhatsApp Marketing, Video Platform as a Service (VPaaS), Live Stream, UCaaS Platforms, Bot Platforms, Communication Platform as a Service (CPaaS), Video Conferencing, and RCS Business Messaging
Reviews
Reviewers' Company Size
EnableX Programmable Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Computer Software
10.7%
Health, Wellness and Fitness
5.9%
Financial Services
5.9%
Education Management
5.9%
Other
57.4%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Discussions
What is best way to change caller video arrangement UI for multiparty video conference ?
1 Comment
ES
Thanks for your question, Apurva.
For quicker and easy integration, EnableX Mobility SDK gives a default view with video players to show available Video...Read more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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