G2 reviewers report that Fathom excels in user satisfaction, boasting a high star rating of 5.0, while Edgio trails behind with a score of 4.1. This suggests that users find Fathom to be a more reliable choice for their video CMS needs.
Users say that Fathom's ease of use is a standout feature, with many praising its seamless integration and automatic meeting handling. In contrast, Edgio, while noted for its user-friendly interface, does not receive the same level of acclaim, indicating potential challenges for new users.
Reviewers mention that Fathom's implementation process is straightforward, allowing users to start meetings without hassle. Edgio, while appreciated for its quick campaign setup, may not offer the same level of effortless onboarding, which could impact user experience.
According to verified reviews, Fathom provides robust support features, including automatic recording and cloud storage, which users find invaluable. Edgio also receives positive feedback for its customer support, but the overall perception of support quality is higher for Fathom.
Users highlight that Fathom's ability to generate detailed transcripts and summaries post-meeting significantly enhances productivity. Edgio, while offering features like edge compute and dual WAF functionality, may not deliver the same level of actionable insights that Fathom users enjoy.
G2 reviewers note that Fathom's strong market presence, with over 6,300 reviews, lends credibility to its performance claims. In contrast, Edgio's limited review count of just 19 may suggest a less established user base, making it harder for potential buyers to gauge its effectiveness.
Pricing
Entry-Level Pricing
Edgio
No pricing available
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
Unlimited transcripts, recording, and AI summaries
Unlimited meeting clips, playlists, and recording search
Slack & CRM integrations to automate post-meeting updates
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