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Compare Docusign CLM and FreshBooks 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
Starting at $6.30 Per Month
Docusign CLM
Star Rating
(460)4.3 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMFreshBooks
Star Rating
(952)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansDocusign CLM vs FreshBooks
When assessing the two solutions, reviewers found FreshBooks easier to use, set up, and administer. Reviewers also preferred doing business with FreshBooks overall.
- Reviewers felt that FreshBooks meets the needs of their business better than Docusign CLM.
- When comparing quality of ongoing product support, reviewers felt that FreshBooks is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FreshBooks over Docusign CLM.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
Docusign CLM
No trial information availableFreshBooks
Free Trial is available
Ratings
Meets Requirements
8.7
390
8.8
762
Ease of Use
8.6
395
9.1
854
Ease of Setup
8.1
271
9.2
463
Ease of Admin
8.2
180
9.2
335
Quality of Support
8.5
339
9.2
711
Has the product been a good partner in doing business?
8.6
180
9.2
330
Product Direction (% positive)
8.6
391
8.7
759
Features by Category
Expense Reports
Not enough data
8.6
106
Not enough data
8.0
100
Not enough data
7.6
99
Not enough data
8.1
98
Not enough data
7.1
80
Not enough data
7.2
87
Not enough data
7.9
89
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
6.8
79
Not enough data
6.5
76
Not enough data
6.1
71
Not enough data
6.5
72
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile
Not enough data
8.2
84
Not enough data
6.9
81
Not enough data
5.6
73
Platform
Not enough data
6.2
63
Not enough data
6.3
66
Administration
Not enough data
7.0
63
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
General Ledger
Not enough data
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Accounts Receivable
Not enough data
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Accounts Payable
Not enough data
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Other Functionality
Not enough data
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Reporting & Analytics
Not enough data
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Platform
Not enough data
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Integration
Not enough data
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Cash Flow
Not enough data
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Budgeting & Forecasting
Not enough data
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Revenue
Not enough data
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Payroll
Not enough data
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Contract Management Platform Features
8.7
146
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.6
147
|
Verified
Not enough data
8.6
145
|
Verified
Not enough data
8.5
146
|
Verified
Not enough data
8.6
146
|
Verified
Not enough data
8.6
151
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
8.0
144
|
Verified
Not enough data
7.8
145
|
Verified
Not enough data
Generative AI
8.2
48
Not enough data
8.1
48
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Payment Processing
Not enough data
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Administration
Not enough data
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Payment Options
Not enough data
7.3
64
Not enough data
8.4
75
Security
Not enough data
7.4
62
Platform
Not enough data
7.6
67
Not enough data
7.1
64
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
85
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
86
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.6
78
Not enough data
8.4
75
Not enough data
8.7
73
Not enough data
8.6
71
Not enough data
Collaboration
8.7
73
Not enough data
8.9
78
Not enough data
Other Platform Features
8.7
73
Not enough data
8.6
69
Not enough data
8.6
68
Not enough data
8.5
70
Not enough data
9.4
87
Not enough data
Contract Data
8.5
67
Not enough data
8.4
62
Not enough data
Generative AI
8.4
35
Not enough data
8.3
35
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.7
5
Not enough data
Bill Generation
Not enough data
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Bill Processing
Not enough data
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Integration
Not enough data
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
Not enough data
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Client Invoicing
Not enough data
9.0
135
Not enough data
8.5
118
Not enough data
8.2
124
Mobile Time Tracking
Not enough data
8.6
76
Administration
Not enough data
7.2
105
Not enough data
7.8
106
Not enough data
7.6
113
Not enough data
7.2
103
Not enough data
7.9
111
Platform
Not enough data
8.3
127
Not enough data
7.2
97
Not enough data
7.0
94
Not enough data
9.0
126
Not enough data
8.3
115
Not enough data
7.0
99
Categories
Categories
Shared Categories
Docusign CLM and FreshBooks share no categories
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Management, Contract Analytics, Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Billing, Accounting, and Payment Processing
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.0%
Computer Software
9.5%
Pharmaceuticals
5.8%
Financial Services
5.3%
Legal Services
4.4%
Other
60.0%
Marketing and Advertising
17.1%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.5%
Consulting
4.0%
Other
63.3%
Discussions
What is a CLM system?
4 Comments
KS
CLM software helps businesses manage contracts from creation to execution. A powerful robust CLM software like Volody's AI CLM streamlines processes like...Read more
What is DocuSign CLM?
4 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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