Compare Docusign CLM and Dynamics 365 Sales 
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Mid-Market (39.4% of reviews)
Entry-Level Pricing
Contact for Pricing/ user, per month
$210/month per user
Docusign CLM
Star Rating
(491)4.3 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact for Pricing/ user, per month
Learn more about Docusign CLMDynamics 365 Sales
Star Rating
(1,617)3.8 out of 5
Market Segments
Mid-Market (39.4% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansDocusign CLM vs Dynamics 365 Sales
When assessing the two solutions, reviewers found Docusign CLM easier to use, set up, and administer. Reviewers also preferred doing business with Docusign CLM overall.
- Reviewers felt that Docusign CLM meets the needs of their business better than Dynamics 365 Sales.
- When comparing quality of ongoing product support, reviewers felt that Docusign CLM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Docusign CLM over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Docusign CLM
Enterprise Edition
Contact for Pricing
/ user, per month
Enterprise provides advanced functionality to fully streamline the process around your contracts and documents.
- Routing and approval contract workflow
- Advanced contract generation
- Full contract clause library
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
Docusign CLM
No trial information availableDynamics 365 Sales
No trial information availableRatings
Meets Requirements
8.8
413
8.1
1,291
Ease of Use
8.6
418
7.4
1,297
Ease of Setup
8.2
293
7.2
417
Ease of Admin
8.2
183
7.6
385
Quality of Support
8.5
357
7.5
1,132
Has the product been a good partner in doing business?
8.6
183
7.8
380
Product Direction (% positive)
8.7
411
6.3
1,268
Features by Category
Sales Force Automation
Not enough data
8.1
965
|
Verified
Not enough data
7.9
679
|
Verified
Not enough data
7.9
905
|
Verified
Not enough data
7.8
971
|
Verified
Not enough data
7.6
736
|
Verified
Not enough data
7.9
869
|
Verified
Not enough data
7.6
730
|
Verified
Not enough data
7.8
721
|
Verified
Not enough data
8.0
768
|
Verified
Marketing Automation
Not enough data
7.6
754
|
Verified
Not enough data
7.5
732
|
Verified
Not enough data
7.8
822
|
Verified
Not enough data
7.6
642
|
Verified
Customer Support
Not enough data
8.0
708
|
Verified
Not enough data
7.8
672
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
7.7
603
|
Verified
Not enough data
7.9
630
|
Verified
Reporting & Analytics
Not enough data
7.9
896
|
Verified
Not enough data
7.9
946
|
Verified
Not enough data
7.7
783
|
Verified
Mobile & Social
Not enough data
7.5
556
|
Verified
Not enough data
7.6
550
|
Verified
Not enough data
7.4
620
|
Verified
Platform
Not enough data
8.1
293
|
Verified
Not enough data
8.1
308
|
Verified
Not enough data
8.2
302
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
276
|
Verified
Not enough data
7.7
292
|
Verified
Not enough data
7.8
254
|
Verified
Integration
Not enough data
7.9
297
|
Verified
Not enough data
7.8
234
|
Verified
Not enough data
7.6
239
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.7
8
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Contract Management Platform Features
8.7
148
|
Verified
Not enough data
8.5
148
|
Verified
Not enough data
8.6
149
|
Verified
Not enough data
8.6
147
|
Verified
Not enough data
8.5
148
|
Verified
Not enough data
8.6
149
|
Verified
Not enough data
8.6
154
|
Verified
Not enough data
8.3
152
|
Verified
Not enough data
8.0
145
|
Verified
Not enough data
7.8
146
|
Verified
Not enough data
Generative AI
8.2
49
Not enough data
8.1
49
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Data Sources
8.6
84
Not enough data
8.1
78
Not enough data
9.0
86
Not enough data
Generation
8.6
83
Not enough data
8.7
83
Not enough data
8.4
81
Not enough data
Delivery
8.8
88
Not enough data
8.7
82
Not enough data
8.4
80
Not enough data
Generative AI
8.2
40
Not enough data
8.3
40
Not enough data
8.4
39
Not enough data
8.2
39
Not enough data
Agentic AI - Document Generation
8.7
5
Not enough data
Platform Basics
8.4
36
Not enough data
8.6
38
Not enough data
Artificial Intelligence Capabilities
8.0
37
Not enough data
7.9
35
Not enough data
8.2
30
Not enough data
Contract Data
8.4
37
Not enough data
8.3
38
Not enough data
8.4
31
Not enough data
8.5
31
Not enough data
Generative AI
7.8
16
Not enough data
Contract Creation & Management
8.7
84
Not enough data
8.3
77
Not enough data
8.7
74
Not enough data
8.6
71
Not enough data
Collaboration
8.6
73
Not enough data
8.9
81
Not enough data
Other Platform Features
8.6
74
Not enough data
8.6
74
Not enough data
8.6
70
Not enough data
8.4
71
Not enough data
9.5
99
Not enough data
Contract Data
8.5
67
Not enough data
8.4
62
Not enough data
Generative AI
8.3
35
Not enough data
8.3
35
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
7.8
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.4
35
Not enough data
8.2
33
Not enough data
8.1
24
Not enough data
8.7
33
Not enough data
8.1
30
Not enough data
8.2
22
Not enough data
7.8
26
Not enough data
7.9
19
Not enough data
7.8
20
Not enough data
8.1
35
Not enough data
8.3
30
Not enough data
6.9
21
Not enough data
Workflow
7.9
29
Not enough data
8.0
30
Not enough data
8.1
26
Not enough data
Feature Not Available
Not enough data
8.0
19
Not enough data
Platform
Feature Not Available
Not enough data
8.1
34
Not enough data
8.1
29
Not enough data
8.4
27
Not enough data
8.2
24
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign CLM and Dynamics 365 Sales share no categories
Unique Categories
Docusign CLM is categorized as Contract Lifecycle Management (CLM), Contract Management, Contract Analytics, Document Generation, Enterprise Content Management (ECM), and Salesforce CRM Document Generation
Reviews
Reviewers' Company Size
Docusign CLM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
9.9%
Pharmaceuticals
5.5%
Financial Services
5.3%
Legal Services
4.4%
Other
60.0%
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
3.9%
Marketing and Advertising
3.9%
Financial Services
3.9%
Other
67.3%
Alternatives
Discussions
What is a CLM system?
4 Comments
LT
Hi! CLM or Contract Lifecycle Management allows organizations to streamline the agreement lifecycle, by transforming analog manual processes into a digital...Read more
What is DocuSign CLM?
4 Comments
LT
DocuSign CLM is DocuSign's Contract Lifecycle Management solution that offers a better way to manage contracts
Contracting processes can be complex,...Read more
What is DocuSign CLM used for?
2 Comments
MG
Docusign is one of the top CLM tools focusing on signing of contracts. But seeing the latest trends in CLM and the complexities which have risen in the...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
G2
To set up and customize your sales pipeline in Dynamics 365 Sales:
Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more
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