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Compare Dialpad Connect and MightyCall 
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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (92.2% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$15.00 1 Per User Per Year
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansMightyCall
Star Rating
(319)4.4 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both MightyCall and Dialpad Connect have a solid star rating of 4.4, MightyCall is particularly favored by small businesses, with 92.2% of reviews coming from this segment, compared to Dialpad Connect's 57.9%. This suggests that MightyCall may be more tailored to the needs of smaller enterprises.
- Reviewers mention that MightyCall's entry-level price of $15.00 per user per month is significantly lower than Dialpad Connect's $25.00, making it a more budget-friendly option for small businesses looking to manage their communication costs effectively.
- Users on G2 highlight that Dialpad Connect excels in call management with a score of 9.2, while MightyCall scored 8.3. Reviewers appreciate Dialpad's advanced features like call routing and analytics, which enhance their overall call handling experience.
- G2 users report that Dialpad Connect outperforms MightyCall in terms of autonomous task execution, scoring 8.5 compared to MightyCall's 3.6. This indicates that Dialpad Connect offers more robust automation features, which can save users time and improve efficiency.
- Reviewers mention that Dialpad Connect also shines in instant messaging, scoring 9.1 versus MightyCall's 7.8. Users appreciate the seamless integration of messaging within the platform, which enhances team collaboration.
- Users report that while both products offer strong phone call features, Dialpad Connect's VOiP number functionality scores slightly higher at 9.3 compared to MightyCall's 9.2. This suggests that Dialpad Connect may provide a more reliable and feature-rich VOiP experience.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
MightyCall
Core
$15.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
Free Trial
Dialpad Connect
Free Trial is available
MightyCall
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
8.9
270
Ease of Use
9.1
3,216
8.9
272
Ease of Setup
9.0
1,201
8.7
202
Ease of Admin
8.9
1,111
9.0
175
Quality of Support
8.5
2,485
9.4
262
Has the product been a good partner in doing business?
8.9
1,035
9.1
174
Product Direction (% positive)
8.2
3,051
8.6
268
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Channels
Not enough data
8.9
89
Not enough data
Feature Not Available
Not enough data
7.2
83
Not enough data
8.1
84
Not enough data
7.4
80
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.3
84
Not enough data
7.9
85
Not enough data
8.1
85
Not enough data
7.6
79
Not enough data
7.3
77
Not enough data
7.5
79
Not enough data
7.8
79
Not enough data
7.7
76
Agentic AI - Contact Center
Not enough data
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Administrative
Not enough data
8.1
81
Not enough data
9.1
83
Not enough data
8.6
85
Not enough data
9.0
81
Not enough data
8.1
79
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform
Not enough data
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.5
24
Not enough data
8.5
24
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.1
27
Not enough data
8.8
26
Platform Basics - VoIP Providers
8.3
29
8.7
5
9.3
31
8.3
5
9.1
29
7.0
5
8.6
32
6.3
5
8.0
29
Not enough data
8.4
29
7.0
5
Basic Communication
9.2
900
|
Verified
9.2
147
|
Verified
8.3
437
|
Verified
Feature Not Available
9.1
711
|
Verified
7.8
60
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
8.2
87
|
Verified
9.2
630
|
Verified
8.7
99
|
Verified
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
7.6
73
8.7
578
|
Verified
7.9
85
9.1
691
|
Verified
8.5
82
Advanced Features
8.7
643
|
Verified
8.3
114
|
Verified
8.7
514
|
Verified
8.5
104
|
Verified
9.3
787
|
Verified
9.2
128
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
2.8
6
8.7
14
3.1
6
Calling
9.0
606
9.3
54
Feature Not Available
9.6
22
9.1
637
9.4
54
9.1
652
9.0
51
8.8
14
3.0
5
Contacts
8.7
649
9.0
56
8.6
576
8.7
51
8.6
517
8.4
52
Insights
8.5
493
8.3
49
8.7
554
8.1
48
Feature Not Available
8.7
53
Feature Not Available
8.0
46
8.3
405
8.1
45
9.3
16
2.7
5
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and MightyCall are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, and Video Conferencing
MightyCall is categorized as Other Customer Service, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.1%
Retail
5.2%
Non-Profit Organization Management
4.5%
Other
69.9%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
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