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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (92.2% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$15.00 1 Per User Per Year
Dialpad Connect
Star Rating
(3,947)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansMightyCall
Star Rating
(318)4.4 out of 5
Market Segments
Small-Business (92.2% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Per User Per Year
Free Trial is available
Browse all 4 pricing plansDialpad Connect vs MightyCall
When assessing the two solutions, reviewers found Dialpad Connect easier to use and set up. However, MightyCall is easier to administer. Reviewers also preferred doing business with MightyCall overall.
- Dialpad Connect and MightyCall both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that MightyCall is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MightyCall over Dialpad Connect.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
MightyCall
Core
$15.00
1 Per User Per Year
Advanced business phone system
- Unlimited calling & texts
- 3 business phone numbers
- Call routing
Free Trial
Dialpad Connect
Free Trial is available
MightyCall
Free Trial is available
Ratings
Meets Requirements
8.9
3,196
8.9
269
Ease of Use
9.1
3,216
8.9
271
Ease of Setup
9.0
1,201
8.7
201
Ease of Admin
8.9
1,111
9.0
174
Quality of Support
8.5
2,485
9.4
261
Has the product been a good partner in doing business?
8.9
1,035
9.1
173
Product Direction (% positive)
8.2
3,051
8.6
267
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Channels
Not enough data
8.9
88
Not enough data
Feature Not Available
Not enough data
7.2
82
Not enough data
8.1
83
Not enough data
7.4
79
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.2
83
Not enough data
7.9
84
Not enough data
8.1
84
Not enough data
7.6
78
Not enough data
7.3
76
Not enough data
7.4
78
Not enough data
7.8
78
Not enough data
7.7
75
Agentic AI - Contact Center
Not enough data
5.7
23
Not enough data
6.1
23
Not enough data
6.5
23
Not enough data
5.9
23
Administrative
Not enough data
8.0
80
Not enough data
9.0
82
Not enough data
8.6
84
Not enough data
8.9
80
Not enough data
8.1
78
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform
Not enough data
8.1
25
Not enough data
9.0
29
Not enough data
8.1
24
Not enough data
8.6
29
Not enough data
7.3
27
Not enough data
7.3
25
Not enough data
7.9
25
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.5
24
Not enough data
8.5
24
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.1
27
Not enough data
8.8
26
Platform Basics - VoIP Providers
8.3
29
8.7
5
9.3
31
8.3
5
9.1
29
7.0
5
8.6
32
6.3
5
8.0
29
Not enough data
8.4
29
7.0
5
Basic Communication
9.2
900
|
Verified
9.2
146
|
Verified
8.3
437
|
Verified
Feature Not Available
9.1
711
|
Verified
7.8
59
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
8.2
86
|
Verified
9.2
630
|
Verified
8.6
98
|
Verified
Agentic AI - VoIP Providers
8.3
27
Not enough data
8.8
28
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
Access
8.7
523
|
Verified
7.6
72
8.7
578
|
Verified
7.9
84
9.1
691
|
Verified
8.5
81
Advanced Features
8.7
643
|
Verified
8.3
113
|
Verified
8.7
514
|
Verified
8.4
103
|
Verified
9.3
787
|
Verified
9.2
127
|
Verified
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
8.5
13
2.8
6
8.7
14
3.1
6
Calling
9.0
606
9.2
53
Feature Not Available
9.6
22
9.1
637
9.4
53
9.1
652
9.0
50
8.8
14
3.0
5
Contacts
8.7
649
8.9
55
8.6
576
8.7
50
8.6
517
8.4
51
Insights
8.5
493
8.3
48
8.7
554
8.1
47
Feature Not Available
8.7
52
Feature Not Available
8.0
45
8.3
405
8.0
44
9.3
16
2.7
5
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and MightyCall are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, Google Workspace Communication Tools, and Video Conferencing
MightyCall is categorized as Other Customer Service, Call Center Infrastructure (CCI), and Contact Center
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MightyCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Real Estate
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
6.2%
Retail
5.2%
Non-Profit Organization Management
4.5%
Other
69.8%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
What is MightyCall used for?
1 Comment
SL
MightyCall is a comprehensive call center software designed specifically for small and medium-sized businesses.
MightyCall offers a suite of business...Read more
MightyCall has no more discussions with answers
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