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Compare Demandforce and Engageware 
Featured Products
At a Glance
Market Segments
Small-Business (63.0% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
No pricing available
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Demandforce
Star Rating
(29)3.4 out of 5
Market Segments
Small-Business (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DemandforceEngageware
Star Rating
(131)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansDemandforce vs Engageware
When assessing the two solutions, reviewers found Engageware easier to use, set up, and administer. Reviewers also preferred doing business with Engageware overall.
- Reviewers felt that Engageware meets the needs of their business better than Demandforce.
- When comparing quality of ongoing product support, reviewers felt that Engageware is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Engageware over Demandforce.
Pricing
Entry-Level Pricing
Demandforce
No pricing availableEngageware
Scheduler for Enterprise
Contact Us
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Omnichannel Scheduling Experience
- Robust, Full-Stack Security
- Smart Matching
Free Trial
Demandforce
Free Trial is available
Engageware
Free Trial is available
Ratings
Meets Requirements
7.6
23
9.0
118
Ease of Use
7.8
24
8.8
118
Ease of Setup
7.0
10
8.4
47
Ease of Admin
7.3
8
8.7
42
Quality of Support
7.9
22
8.7
105
Has the product been a good partner in doing business?
8.3
8
9.1
41
Product Direction (% positive)
6.4
23
7.4
120
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Generative AI
Not enough data
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Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
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Not enough data
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Communication Channels
Not enough data
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Platform
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Customer Support
Not enough data
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Reporting and Analytics
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Hardware
Not enough data
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Generative AI
Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
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Operations
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Generative AI
Not enough data
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Responses
Not enough data
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Platform
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Generative AI
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Integrations
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Branding & Customizatio
Not enough data
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Automatic Rules & Configurations
Not enough data
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Agentic AI - Business Scheduling
Not enough data
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Generative AI
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Communication
Not enough data
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Internal Use
Not enough data
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Generative AI
Not enough data
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Self-Service Experience
Not enough data
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Self-Service Platform
Not enough data
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Agentic AI - Customer Self-Service
Not enough data
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Generative AI
Not enough data
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Not enough data
Features
Not enough data
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Not enough data
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Not enough data
Not enough data
Categories
Categories
Shared Categories
Demandforce and Engageware are categorized as Appointment Reminder
Unique Categories
Demandforce is categorized as Patient Engagement
Engageware is categorized as Business Scheduling, Queue Management, Live Chat, Customer Self-Service, Chatbots, Digital Customer Service Platforms, and Help Desk
Reviews
Reviewers' Company Size
Demandforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engageware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
18.5%
Hospital & Health Care
11.1%
Health, Wellness and Fitness
11.1%
Consumer Services
11.1%
Insurance
7.4%
Other
40.7%
Computer Software
11.7%
Information Technology and Services
10.2%
Education Management
9.4%
Financial Services
8.6%
Publishing
7.0%
Other
53.1%
Alternatives
Discussions
Demandforce has no discussions with answers
How do i get the time trade appointments to appear in a specific category?
1 Comment
TM
Hi Natalie,
Thanks for your question. We do have a blog post on using conditional formatting to color code TimeTrade appointments based on the activity...Read more
Engageware has no more discussions with answers
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