Compare Creatio and Shopify POS 
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
USD $89/month per location
Creatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansShopify POS
Star Rating
(361)4.4 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopify POS excels in customer data retention, making it a preferred choice for businesses looking to enhance their marketing efforts. Users appreciate how it helps them transition from manual inventory to a more digital approach, streamlining operations significantly.
- Users say that Creatio stands out for its flexibility and adaptability, particularly in meeting specific business needs. Reviewers highlight its user-friendly interface and the ability to customize features like lead routing and campaign tracking without extensive technical work.
- According to verified reviews, Shopify POS is praised for its seamless integration capabilities, which promote a streamlined workflow. Users note that this integration enhances productivity and simplifies the overall management of both online and offline sales.
- Reviewers mention that while Creatio offers a robust set of features, some users find it challenging to configure for their unique workflows. However, many appreciate the strong support team that assists in overcoming these hurdles, making the platform more accessible.
- G2 reviewers highlight that Shopify POS provides an intuitive interface that requires minimal training for employees. This ease of use is a significant advantage for small businesses that may not have the resources for extensive training programs.
- Users report that Creatio's implementation process is generally smooth, with many praising its agile and flexible design. This adaptability allows businesses to tailor the platform to their specific needs, which is a key factor for those with unique operational requirements.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Shopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
Creatio
No trial information availableShopify POS
Free Trial is available
Ratings
Meets Requirements
9.1
223
8.5
294
Ease of Use
9.1
250
8.8
295
Ease of Setup
8.4
151
8.9
174
Ease of Admin
8.6
120
8.9
156
Quality of Support
9.1
221
8.5
280
Has the product been a good partner in doing business?
9.2
119
8.9
154
Product Direction (% positive)
9.2
208
8.8
294
Features by Category
Sales Force Automation
9.0
152
|
Verified
Not enough data
9.0
91
Not enough data
8.9
144
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
8.8
125
|
Verified
Not enough data
8.9
121
|
Verified
Not enough data
Marketing Automation
8.8
132
|
Verified
Not enough data
8.9
123
|
Verified
Not enough data
9.1
141
|
Verified
Not enough data
8.9
109
|
Verified
Not enough data
Customer Support
9.1
122
|
Verified
Not enough data
8.8
113
|
Verified
Not enough data
8.9
128
|
Verified
Not enough data
8.8
110
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
Reporting & Analytics
8.8
147
|
Verified
Not enough data
9.0
155
|
Verified
Not enough data
8.7
120
|
Verified
Not enough data
Mobile & Social
8.6
115
|
Verified
Not enough data
8.5
110
|
Verified
Not enough data
8.5
122
|
Verified
Not enough data
Platform
8.8
96
|
Verified
Not enough data
9.0
97
|
Verified
Not enough data
8.8
97
|
Verified
Not enough data
8.7
70
Not enough data
8.9
79
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
Integration
8.8
98
|
Verified
Not enough data
8.7
81
|
Verified
Not enough data
8.5
75
Not enough data
Generative AI
9.0
28
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
POS
Not enough data
8.6
122
Not enough data
8.1
101
Not enough data
8.0
112
Not enough data
8.3
116
Not enough data
8.6
118
Marketing
Not enough data
7.7
103
Not enough data
8.2
109
Administration
Not enough data
8.4
126
Not enough data
7.9
105
Not enough data
8.3
128
Not enough data
8.8
129
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
Not enough data
8.9
22
Not enough data
8.9
19
Not enough data
9.1
24
Not enough data
Management
8.9
19
Not enough data
8.9
18
Not enough data
8.8
20
Not enough data
Generative AI
9.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
9.2
21
Not enough data
9.1
22
Not enough data
8.9
22
Not enough data
9.1
21
Administration
Not enough data
9.0
21
Not enough data
8.8
21
Not enough data
8.2
19
Not enough data
8.2
23
Not enough data
8.4
23
Not enough data
7.5
21
Not enough data
8.0
21
Payment Options
Not enough data
8.3
21
Not enough data
7.8
20
Security
Not enough data
8.6
23
Platform
Not enough data
8.5
20
Not enough data
8.5
20
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment
Not enough data
8.6
18
Not enough data
8.0
18
Not enough data
7.5
18
Not enough data
8.3
18
Not enough data
7.7
17
Not enough data
8.3
18
Not enough data
8.4
19
Not enough data
8.2
18
Checkout
Not enough data
8.7
17
Not enough data
8.0
17
Not enough data
8.7
15
Not enough data
9.0
15
Not enough data
8.1
17
Inventory Management
Not enough data
8.8
16
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
8.3
15
Not enough data
8.8
16
Reporting and analytics
Not enough data
7.9
18
Not enough data
9.2
16
Not enough data
8.7
15
Not enough data
8.6
17
Customer Management
Not enough data
8.8
15
Not enough data
8.2
16
Not enough data
8.8
16
Team Management
Not enough data
8.9
16
Not enough data
9.1
17
Not enough data
8.6
14
Not enough data
9.0
16
Not enough data
8.7
15
Help and support
Not enough data
8.1
17
Not enough data
8.6
16
Not enough data
8.6
16
Not enough data
8.5
14
Not enough data
8.7
14
Integration
Not enough data
8.5
14
Not enough data
9.0
14
Not enough data
8.6
17
Data Management
Not enough data
8.9
12
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
8.8
13
Analytics
Not enough data
8.7
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.7
14
Mobile
Not enough data
8.7
15
Not enough data
8.6
16
Platform Additional Functionality
Not enough data
8.7
13
Not enough data
8.8
14
Integration
Not enough data
8.7
14
Not enough data
8.9
16
Not enough data
8.6
13
Generative AI
Not enough data
8.6
15
Agentic AI - Retail Analytics
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.8
12
Not enough data
7.7
11
Omnichannel Features
Not enough data
7.9
13
Not enough data
9.2
12
Not enough data
8.0
11
Not enough data
7.8
12
Not enough data
8.9
11
Not enough data
9.0
12
Not enough data
8.1
13
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and Shopify POS are categorized as Retail Analytics
Unique Categories
Creatio is categorized as AI Agents For Business Operations, Workflow Management, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, CRM, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Shopify POS is categorized as Retail POS, Omnichannel Commerce, Payment Processing, and Retail Management Software
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Retail
25.7%
Apparel & Fashion
12.7%
Marketing and Advertising
6.0%
Computer Software
4.8%
Information Technology and Services
4.2%
Other
46.5%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
Shopify POS has no discussions with answers
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