Compare Creatio and Scoro 
At a Glance
Market Segments
Small-Business (43.8% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$19.90 Per Month
Creatio
Star Rating
(312)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Browse all 3 pricing plansScoro
Star Rating
(490)4.5 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
$19.90 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Creatio excels in user adaptability, with many users highlighting its flexibility and user-friendly interface. One user noted that the platform's adaptability allowed them to meet specific marketing requirements without extensive workarounds.
- Users say that Scoro stands out for its speed and customizability, making it a strong contender for those who prioritize a quick and tailored experience. Reviewers appreciate its intuitive design, which facilitates a smoother onboarding process compared to other CRMs.
- According to verified reviews, Creatio receives high marks for its quality of support, with users praising the responsive team that assists with various needs. This support is often cited as a key factor in user satisfaction, contributing to a more seamless experience.
- Reviewers mention that while Scoro offers useful features for tracking engineering time, it sometimes lacks the depth of customization that Creatio provides. Users have expressed a desire for more robust options to tailor workflows to their specific business needs.
- G2 reviewers highlight that Creatio's implementation process is notably quick, with many users appreciating the intuitive onboarding wizard that helps them get started without significant delays. This contrasts with Scoro, where some users found the setup process to be less straightforward.
- Users report that both platforms have their strengths, but Creatio's higher ratings in areas like contact management and workflow capabilities suggest it may be better suited for businesses looking for comprehensive CRM solutions. In contrast, Scoro's focus on project management features appeals to those in need of detailed tracking and planning tools.
Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
Scoro
Core
$19.90
Per Month
For businesses looking to consolidate data, minimize manual data exports, and gain better visibility into their projects as a result.
- Minimum 5 users
- Projects & task management
- Quotes, invoices, and bills
Free Trial
Creatio
No trial information availableScoro
Free Trial is available
Ratings
Meets Requirements
9.1
223
8.8
378
Ease of Use
9.1
250
8.8
395
Ease of Setup
8.4
151
7.7
171
Ease of Admin
8.6
120
8.4
131
Quality of Support
9.1
221
8.8
326
Has the product been a good partner in doing business?
9.2
119
9.0
125
Product Direction (% positive)
9.2
208
9.1
367
Features by Category
Sales Force Automation
9.0
152
|
Verified
8.7
72
9.0
91
8.4
59
8.9
144
|
Verified
8.6
70
8.8
148
|
Verified
9.0
77
8.7
117
|
Verified
8.5
59
8.7
132
|
Verified
8.5
68
8.6
129
|
Verified
8.8
73
8.8
125
|
Verified
8.7
74
8.9
121
|
Verified
8.2
70
Marketing Automation
8.8
132
|
Verified
Feature Not Available
8.9
123
|
Verified
Feature Not Available
9.1
141
|
Verified
Feature Not Available
8.9
109
|
Verified
Feature Not Available
Customer Support
9.1
122
|
Verified
Feature Not Available
8.8
113
|
Verified
Feature Not Available
8.9
128
|
Verified
Feature Not Available
8.8
110
|
Verified
Feature Not Available
9.1
115
|
Verified
Feature Not Available
Reporting & Analytics
8.8
147
|
Verified
8.8
69
9.0
155
|
Verified
8.9
76
8.7
120
|
Verified
8.3
63
Mobile & Social
8.6
115
|
Verified
Feature Not Available
8.5
110
|
Verified
Feature Not Available
8.5
122
|
Verified
7.7
59
Platform
8.8
96
|
Verified
8.3
50
9.0
97
|
Verified
8.5
45
8.8
97
|
Verified
8.8
50
8.7
70
8.2
41
8.9
79
|
Verified
Feature Not Available
8.7
82
|
Verified
7.9
40
8.8
91
|
Verified
8.9
49
8.6
76
|
Verified
7.6
46
Integration
8.8
98
|
Verified
8.0
46
8.7
81
|
Verified
7.9
42
8.5
75
7.6
41
Generative AI
9.0
28
7.5
14
Agentic AI - CRM
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Tasks
Not enough data
9.1
130
|
Verified
Not enough data
8.9
135
|
Verified
Not enough data
8.7
133
|
Verified
Not enough data
8.6
131
|
Verified
Not enough data
8.6
102
Not enough data
8.6
96
Not enough data
8.5
119
|
Verified
Not enough data
8.5
117
|
Verified
Projects
Not enough data
8.8
117
|
Verified
Not enough data
8.6
108
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.5
124
|
Verified
Not enough data
8.6
109
|
Verified
Not enough data
8.8
108
|
Verified
Not enough data
8.3
95
|
Verified
Not enough data
8.5
114
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
116
|
Verified
Not enough data
8.6
89
|
Verified
Resource Management
Not enough data
8.3
100
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.6
117
|
Verified
Project Monitoring
Not enough data
8.6
101
|
Verified
Not enough data
8.6
101
|
Verified
Not enough data
8.8
111
|
Verified
Generative AI
Not enough data
7.0
24
Not enough data
6.8
24
Agentic AI - Project Management
Not enough data
6.4
15
Not enough data
7.0
15
Not enough data
7.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
6.9
15
Not enough data
7.3
15
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
8.7
68
|
Verified
Not enough data
8.6
83
|
Verified
Not enough data
8.5
73
|
Verified
Not enough data
8.6
68
|
Verified
Project Management
Not enough data
8.8
52
|
Verified
Not enough data
8.8
89
|
Verified
Not enough data
8.5
75
|
Verified
Resource Management
Not enough data
8.6
78
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
8.6
80
|
Verified
Data & Analytics
Not enough data
8.6
85
|
Verified
Not enough data
8.5
87
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
8.5
68
|
Verified
Strategy - Project and Portfolio Management
Not enough data
7.4
13
Not enough data
7.9
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
7.9
13
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
8.1
12
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.2
22
8.6
29
8.9
22
8.3
29
8.9
19
8.3
27
9.1
24
8.2
31
Management
8.9
19
8.6
30
8.9
18
8.3
27
8.8
20
7.8
29
Generative AI
9.0
10
7.0
10
Agentic AI - Workflow Management
Not enough data
6.9
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.7
7
Not enough data
6.9
7
Not enough data
6.9
7
Planning
Not enough data
8.1
13
Not enough data
8.5
13
Not enough data
8.0
15
Optimization
Not enough data
8.3
15
Not enough data
6.9
13
Not enough data
7.3
13
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
9.3
5
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Customer Management
Not enough data
8.5
41
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
31
|
Verified
Project Management
Not enough data
8.6
41
|
Verified
Not enough data
9.0
43
|
Verified
Not enough data
8.8
35
|
Verified
Not enough data
8.6
38
|
Verified
Accounting
Not enough data
8.9
40
Not enough data
9.2
39
|
Verified
Not enough data
9.1
37
Not enough data
9.0
36
Not enough data
8.5
35
|
Verified
Portfolio Management
Not enough data
8.7
32
Not enough data
8.2
32
|
Verified
Not enough data
8.4
27
Not enough data
8.2
30
|
Verified
Analytics
Not enough data
8.6
30
Not enough data
8.7
35
|
Verified
Not enough data
8.6
34
|
Verified
Administration
Not enough data
8.6
33
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.9
37
|
Verified
Platform
Not enough data
8.9
28
|
Verified
Not enough data
8.4
29
|
Verified
Not enough data
9.1
40
|
Verified
Not enough data
7.9
41
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.5
8
Not enough data
8.5
8
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.6
66
Not enough data
8.6
67
Not enough data
8.5
55
Administration
Not enough data
8.9
66
Not enough data
8.5
59
Not enough data
8.9
67
Project management
Not enough data
8.6
68
Not enough data
8.5
57
Not enough data
8.9
68
Not enough data
8.6
63
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
8.6
68
Workload
Not enough data
8.8
60
Not enough data
8.7
56
Not enough data
8.6
55
Not enough data
8.5
55
Communication & Collaboration
Not enough data
7.8
57
Not enough data
8.4
57
Not enough data
8.9
60
Cost Management
Not enough data
8.8
55
Not enough data
8.7
59
Not enough data
8.6
57
Integration
Not enough data
8.6
51
Not enough data
8.3
56
Not enough data
8.4
47
Generative AI
Not enough data
7.4
13
Not enough data
7.3
13
Agentic AI - Work Management
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
7.3
8
Not enough data
7.7
8
Communication
Not enough data
Feature Not Available
Not enough data
8.2
53
Not enough data
8.0
50
Not enough data
Feature Not Available
Not enough data
8.1
53
Content & Documents
Not enough data
8.7
65
Not enough data
8.6
63
Not enough data
8.6
70
Not enough data
Feature Not Available
Controls
Not enough data
8.5
64
Not enough data
8.4
52
Not enough data
8.9
67
Not enough data
8.5
71
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
77
Not enough data
8.7
73
Not enough data
8.8
72
Not enough data
8.3
58
Remote Collaboration
Not enough data
8.6
60
Not enough data
8.9
65
Not enough data
8.6
59
Not enough data
Feature Not Available
Generative AI
Not enough data
6.7
14
Not enough data
6.8
14
Agentic AI - Project Collaboration
Not enough data
5.7
9
Not enough data
5.7
9
Digital Workflows
9.0
10
Not enough data
9.5
13
Not enough data
9.1
13
Not enough data
Forms
9.2
12
Not enough data
9.2
12
Not enough data
8.5
12
Not enough data
Automation
9.4
13
Not enough data
9.4
12
Not enough data
8.8
11
Not enough data
8.2
11
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
9.2
8
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
8.3
8
Not enough data
8.8
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
Analytics
8.7
9
Not enough data
8.8
10
Not enough data
Customization
8.5
8
Not enough data
8.6
7
Not enough data
9.0
7
Not enough data
9.0
8
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CRM Data Enrichment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Account Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Retail Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
23
Not enough data
8.9
24
Not enough data
8.5
20
Not enough data
8.6
25
Not enough data
9.0
21
Not enough data
Predictive Analytics
9.2
22
Not enough data
8.8
23
Not enough data
8.4
20
Not enough data
8.8
23
Not enough data
Sales Management
8.7
26
Not enough data
8.5
21
Not enough data
9.2
24
Not enough data
8.6
27
Not enough data
User Interface Design
9.5
22
Not enough data
9.0
23
Not enough data
9.0
24
Not enough data
9.5
29
Not enough data
Data Control
9.0
25
Not enough data
9.0
25
Not enough data
9.4
25
Not enough data
Publishing
9.3
25
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.7
80
Not enough data
8.9
88
Not enough data
8.6
67
Client Invoicing
Not enough data
8.8
103
Not enough data
8.5
66
Not enough data
8.3
90
Mobile Time Tracking
Not enough data
7.9
76
Administration
Not enough data
8.3
99
Not enough data
8.5
108
Not enough data
Feature Not Available
Not enough data
8.4
79
Not enough data
8.7
111
Platform
Not enough data
8.5
106
Not enough data
8.2
87
Not enough data
8.1
52
Not enough data
8.7
110
Not enough data
7.4
89
Not enough data
Feature Not Available
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Creatio and Scoro are categorized as Workflow Management and CRM
Unique Categories
Creatio is categorized as Retail Analytics, AI Agents For Business Operations, Digital Process Automation (DPA), Retail Distributed Order Management Systems, No-Code Development Platforms, Sales Analytics, Lead Capture, Help Desk, Contact Center, AI Customer Support Agents, and Revenue Operations & Intelligence (RO&I)
Scoro is categorized as Project Collaboration, Professional Services Automation, Resource Management, Project Management, Work Management, Project and Portfolio Management, and Time Tracking
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scoro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.3%
Computer Software
10.8%
Financial Services
6.0%
Banking
4.9%
Pharmaceuticals
2.6%
Other
57.5%
Marketing and Advertising
24.5%
Information Technology and Services
8.4%
Management Consulting
4.1%
Architecture & Planning
3.9%
Higher Education
3.9%
Other
55.4%
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 Comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
What is Creatio used for?
1 Comment
Official Response from Creatio
Creatio is used to automate business processes and manage customer relationships using AI-powered CRM and no-code tools. The platform helps organizations...Read more
Creatio has no more discussions with answers
WILL SCORO REPLACE OUTLOOK?
2 Comments
Official Response from Scoro
It could very well be so one day in the future. Using Scoro drastically reduces the need to send emails and it’s also very comfortable to work with tasks,...Read more
IS SCORO FOR ME AND MY COMPANY?
1 Comment
Official Response from Scoro
Scoro is a cloud-based business management solution for professional and creative services.
Scoro eliminates silos and simplifies professional service...Read more
WHAT INDUSTRIES DO YOUR CUSTOMERS REPRESENT?
1 Comment
Official Response from Scoro
Scoro empowers users all over the world from creative and professional industries. Most of our clients are Creative and PR Agencies, Media Companies,...Read more
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