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Compare Coveo and Salesforce Commerce for B2B 
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At a Glance
Market Segments
Enterprise (51.7% of reviews)
Mid-Market (35.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Coveo
Star Rating
(145)4.3 out of 5
Market Segments
Enterprise (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansSalesforce Commerce for B2B
Star Rating
(281)4.4 out of 5
Market Segments
Mid-Market (35.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce Commerce for B2BSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Commerce for B2B excels in its Reporting capabilities, achieving a score of 9.3, which reviewers mention provides comprehensive insights into sales and customer behavior, making it easier to make data-driven decisions.
- Reviewers mention that Coveo shines in Search Analytics, with a score of 9.0, highlighting its ability to deliver detailed insights into search performance, which helps businesses optimize their search strategies effectively.
- G2 users indicate that Salesforce Commerce for B2B offers superior Cart Management features, scoring 8.7, with users appreciating its intuitive interface that simplifies the management of multiple carts and enhances the overall shopping experience.
- Users on G2 report that Coveo's Personalization Engine is highly effective, scoring 8.8, with reviewers noting its ability to deliver tailored content and recommendations that significantly improve user engagement and conversion rates.
- Reviewers mention that Salesforce Commerce for B2B provides robust Integrations with a score of 7.9, allowing seamless connectivity with various third-party tools, which is crucial for businesses looking to streamline their operations.
- Users say that Coveo's Faceted Search feature stands out with a score of 9.4, as it allows customers to filter search results effectively, enhancing the user experience and making it easier for them to find relevant products.
Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Salesforce Commerce for B2B
No pricing availableFree Trial
Coveo
Free Trial is available
Salesforce Commerce for B2B
No trial information availableRatings
Meets Requirements
8.6
122
8.7
158
Ease of Use
8.1
127
8.3
230
Ease of Setup
7.7
81
8.1
154
Ease of Admin
8.1
67
8.4
62
Quality of Support
8.8
120
8.5
154
Has the product been a good partner in doing business?
8.8
67
8.9
61
Product Direction (% positive)
8.4
123
8.9
154
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.3
17
|
Verified
Not enough data
8.9
18
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.1
22
Not enough data
8.3
22
Not enough data
8.1
21
Not enough data
8.4
20
Personalization
Not enough data
8.2
22
Not enough data
8.1
22
Not enough data
8.1
22
Not enough data
8.5
22
Analysis
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
8.9
22
Segmentation
8.3
14
Not enough data
8.2
13
Not enough data
Targeting
8.5
13
Not enough data
8.5
11
Not enough data
Triggered Content
8.6
13
Not enough data
7.7
10
Not enough data
8.0
14
Not enough data
Personalized Content
7.7
14
Not enough data
7.2
9
Not enough data
8.7
14
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Analytics
Not enough data
9.4
12
Not enough data
9.0
12
Administration
Not enough data
8.1
13
Not enough data
9.2
13
Administration
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Integrations
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Cart Management
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Compatibility
9.0
46
Not enough data
8.6
45
Not enough data
8.4
44
Not enough data
Agentic AI - Enterprise Search Software
7.3
5
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Search Queries
8.5
45
Not enough data
8.8
46
Not enough data
8.5
45
Not enough data
8.0
42
Not enough data
8.4
44
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.2
41
Not enough data
8.9
44
Not enough data
8.6
44
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Not enough data
Product Discovery
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Not enough data
Integration
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Not enough data
Headless Commerce
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.1
76
Not enough data
8.2
76
Not enough data
8.3
77
Generative AI
Not enough data
8.0
66
Not enough data
8.0
65
Agentic AI - E-Commerce Platforms
Not enough data
8.3
10
Not enough data
8.3
9
Not enough data
8.0
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
8.5
10
Merchandising/Marketing
Not enough data
8.2
99
Not enough data
8.2
97
Not enough data
8.2
101
Not enough data
8.0
98
Not enough data
8.0
96
Not enough data
8.1
97
Not enough data
8.0
96
Product Catalog
Not enough data
8.4
97
Not enough data
8.3
94
Not enough data
8.4
97
Not enough data
8.0
88
Order Process
Not enough data
8.2
92
Not enough data
8.3
92
Not enough data
8.2
89
Not enough data
8.4
92
Not enough data
8.4
92
Not enough data
8.0
88
Not enough data
8.2
91
Not enough data
8.2
88
Multi-Channel Support
Not enough data
8.3
93
Not enough data
8.2
94
Not enough data
8.3
89
Not enough data
8.3
94
Not enough data
8.1
88
Not enough data
8.0
87
Not enough data
8.6
96
Platform
Not enough data
8.1
93
Not enough data
8.0
95
Not enough data
8.2
90
Not enough data
8.3
91
Not enough data
8.4
93
Not enough data
8.6
92
Not enough data
8.2
88
Not enough data
8.4
93
Not enough data
8.2
93
Not enough data
8.3
89
Not enough data
8.1
90
Not enough data
8.5
95
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.6
31
Not enough data
8.3
31
Omnichannel Features
Not enough data
7.8
31
Not enough data
8.1
31
Not enough data
8.0
31
Not enough data
8.2
31
Not enough data
8.1
31
Not enough data
8.2
31
Not enough data
8.0
31
Categories
Categories
Shared Categories
Coveo and Salesforce Commerce for B2B are categorized as E-Merchandising
Unique Categories
Salesforce Commerce for B2B is categorized as E-Commerce Platforms, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2B
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.8%
Telecommunications
11.0%
Computer Software
11.0%
Information Technology and Services
9.7%
Financial Services
5.5%
Other
49.0%
Information Technology and Services
12.5%
Computer Software
10.2%
Marketing and Advertising
7.2%
Consulting
4.2%
Accounting
3.8%
Other
62.1%
Alternatives
Discussions
How does Coveo search work?
1 Comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
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