Coveo is a composable AI search & generative experience platform. It’s the intelligence layer that powers individualized, trusted, and connected experiences. You can delight customers, augment employee capabilities, and drive superior business outcomes with semantic search, AI recommendations, unified personalization and GenAI answering.
What it does: Brings the most relevant content to any interface for search, recommendations & agentic experiences, so people always find what helps them most.
Our single SaaS platform and robust suite of AI & GenAI models are specifically built to transform the total experience: from CX to EX across websites, commerce, service, and workplace.
Deepen content personalization across multiple touchpoints. Personalize interactions to improve conversions, customer satisfaction, content discovery – or all of the above. With a content personalization engine as powerful as Coveo, you can start small and plan big.
Stay one step ahead with an intelligent recommender. From browsing to searching, use Coveo’s state-of-the-art recommendation engine to help people discover content, products, and services they want or are likely to need next.
Generative AI is powerful, but needs fresh content to work. To succeed with GenAI, you need a solution that unifies knowledge and retrieves the most relevant content to deliver reliable answers while scaling securely.
Meet Relevance Generative Answering (RGA), the next evolution of AI search: producing answers using your company’s best content and tailored to your unique context. We handle the AI and LLMs, so you can focus on innovation. Live for customers in 4–6 weeks.
Start from scratch or accelerate development with pre-built integrations and tools for every stack. Our API-led architecture lets you integrate and extend the Coveo relevance platform to meet your needs.
Our platform is certified ISO 27001, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are a Salesforce Summit ISV Partner, an SAPⓇ Endorsed App, and an Adobe Gold Partner.