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Compare CocoFax and Nextiva 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
Starting at $15.00 1 User Per Month
CocoFax
Star Rating
(188)4.6 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plansNextiva
Star Rating
(3,442)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansCocoFax vs Nextiva
When assessing the two solutions, reviewers found CocoFax easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that CocoFax meets the needs of their business better than Nextiva.
- When comparing quality of ongoing product support, reviewers felt that CocoFax is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CocoFax over Nextiva.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Free Trial
CocoFax
Free Trial is available
Nextiva
No trial information availableRatings
Meets Requirements
9.5
131
9.0
2,770
Ease of Use
9.6
131
8.7
2,806
Ease of Setup
9.3
27
8.4
2,098
Ease of Admin
9.3
25
8.6
1,986
Quality of Support
9.3
111
9.0
2,756
Has the product been a good partner in doing business?
8.9
22
8.9
1,967
Product Direction (% positive)
8.8
119
8.3
2,656
Features by Category
Documents
8.9
86
Not enough data
9.0
76
Not enough data
9.4
93
Not enough data
Agentic AI - Online Fax
Not enough data
Not enough data
Not enough data
Not enough data
Sending
9.5
101
Not enough data
9.2
73
Not enough data
9.4
88
Not enough data
8.8
82
Not enough data
9.2
87
Not enough data
9.5
92
Not enough data
Channels
Not enough data
9.4
197
Not enough data
8.0
179
Not enough data
7.7
176
Not enough data
8.2
182
Not enough data
8.2
171
Generative AI
Not enough data
7.6
85
Functions
Not enough data
8.7
177
Not enough data
8.6
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
180
Not enough data
8.5
172
Not enough data
8.4
168
Agentic AI - Contact Center
Not enough data
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Administrative
Not enough data
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Platform
Not enough data
8.1
470
Not enough data
8.6
670
Not enough data
8.6
588
Not enough data
8.9
696
Not enough data
8.8
609
Not enough data
8.3
506
Not enough data
8.6
607
Generative AI
Not enough data
7.7
296
Workforce Management
Not enough data
8.8
611
Not enough data
8.7
569
Call Center Infrastructure (CCI)
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Administrative
Not enough data
8.7
598
Not enough data
8.7
628
Basic Communication - Cloud PBX
Not enough data
9.2
28
Not enough data
9.1
29
Not enough data
9.3
28
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
27
Advanced Features - Cloud PBX
Not enough data
9.1
27
Not enough data
9.3
29
Not enough data
9.0
29
Not enough data
9.2
27
Platform Basics - VoIP Providers
Not enough data
8.6
61
Not enough data
8.8
65
Not enough data
8.4
59
Not enough data
8.2
60
Not enough data
8.0
56
Not enough data
7.9
56
Basic Communication
Not enough data
9.2
1643
|
Verified
Not enough data
7.9
903
|
Verified
Not enough data
8.3
1049
|
Verified
Not enough data
7.7
836
Not enough data
8.6
1161
|
Verified
Not enough data
9.1
1342
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.7
42
Not enough data
8.0
41
Not enough data
7.7
42
Not enough data
7.8
43
Access
Not enough data
8.0
910
Not enough data
8.2
904
Not enough data
8.5
1040
|
Verified
Advanced Features
Not enough data
8.3
1176
|
Verified
Not enough data
8.6
1241
|
Verified
Not enough data
9.1
1481
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Extensions
Not enough data
8.5
152
|
Verified
Not enough data
9.1
160
|
Verified
Not enough data
8.8
150
|
Verified
Features
Not enough data
9.2
183
|
Verified
Not enough data
8.5
155
Not enough data
8.3
146
|
Verified
Not enough data
9.0
159
|
Verified
Not enough data
8.5
150
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
CocoFax and Nextiva share no categories
Unique Categories
CocoFax is categorized as Online Fax
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.4%
Accounting
6.6%
Education Management
5.5%
Real Estate
4.4%
Consumer Services
3.8%
Other
69.2%
Hospital & Health Care
5.9%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.5%
Discussions
Send faxes without a fax machine
2 Comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 Comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 Comment
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
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