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Compare Close and Infor Customer Relationship Management (CRM) 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (55.1% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
No pricing available
Close
Star Rating
(1,993)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansInfor Customer Relationship Management (CRM)
Star Rating
(77)3.2 out of 5
Market Segments
Mid-Market (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Infor Customer Relationship Management (CRM)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users appreciating its intuitive interface that simplifies navigation. One user noted, "I like how the interface of Close is very user-friendly," which contrasts with Infor Customer Relationship Management, where users have mentioned some challenges in configuration and usability.
- Users say that Close offers seamless integration with tools like Calendly and Slack, making it easier to manage leads and communications in one place. This is a significant advantage over Infor, where users have expressed a desire for more streamlined integration options.
- Reviewers mention that Close provides excellent tracking capabilities with features like smart views and simple filter adjustments, which help users monitor their sales cycles effectively. In contrast, Infor's users have highlighted that while it offers detailed analytics, it may not be as straightforward to utilize for tracking sales activities.
- According to verified reviews, Close has a much higher satisfaction score, reflecting its overall quality and user experience. Users have praised its call recording feature, which enhances communication tracking, while Infor's feedback indicates that users find it less effective in this area.
- G2 reviewers report that Close's implementation process is quick and straightforward, allowing users to get up to speed rapidly. Infor, however, has received feedback indicating that its setup can be more cumbersome, which may lead to longer onboarding times for new users.
- Users say that Close's support quality is notably high, with many appreciating the responsive customer service. Infor's support, while decent, has received mixed reviews, suggesting that users may not always find the assistance they need as readily as they would like.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Infor Customer Relationship Management (CRM)
No pricing availableFree Trial
Close
Free Trial is available
Infor Customer Relationship Management (CRM)
No trial information availableRatings
Meets Requirements
9.1
1,734
6.6
64
Ease of Use
9.2
1,774
6.5
65
Ease of Setup
9.0
1,111
5.1
30
Ease of Admin
9.0
565
5.5
32
Quality of Support
9.3
1,550
6.2
53
Has the product been a good partner in doing business?
9.3
560
6.9
26
Product Direction (% positive)
9.5
1,746
3.9
65
Features by Category
Sales Force Automation
9.0
1350
|
Verified
7.3
52
|
Verified
Feature Not Available
6.7
26
9.0
1357
|
Verified
6.5
50
|
Verified
9.0
1382
|
Verified
6.3
52
|
Verified
8.3
1165
5.9
37
|
Verified
9.1
1306
|
Verified
6.2
50
|
Verified
8.4
1122
6.2
40
|
Verified
8.3
1130
5.9
34
|
Verified
8.4
1161
6.0
34
|
Verified
Marketing Automation
8.7
1260
5.9
32
8.5
1217
6.2
33
9.2
1335
6.6
36
|
Verified
8.2
1132
6.3
24
|
Verified
Customer Support
8.7
1215
|
Verified
7.0
27
|
Verified
8.7
1226
|
Verified
6.4
22
|
Verified
8.7
1260
|
Verified
6.3
25
|
Verified
8.7
1250
|
Verified
6.0
20
|
Verified
8.6
1198
|
Verified
6.7
25
|
Verified
Reporting & Analytics
8.7
1258
|
Verified
5.8
43
|
Verified
8.8
1280
|
Verified
6.4
41
|
Verified
8.2
1141
5.0
37
|
Verified
Mobile & Social
8.2
1074
5.2
22
|
Verified
7.9
1096
5.4
22
|
Verified
8.2
1087
5.7
32
|
Verified
Platform
8.7
1195
|
Verified
7.2
24
|
Verified
8.8
1212
|
Verified
5.8
24
|
Verified
8.9
1197
7.5
23
|
Verified
8.5
1123
6.6
15
|
Verified
8.0
1070
|
Verified
7.2
20
|
Verified
8.4
1097
4.8
22
9.1
1210
|
Verified
6.1
23
|
Verified
8.4
1115
5.7
20
|
Verified
Integration
8.8
1124
|
Verified
5.4
30
|
Verified
8.7
1126
|
Verified
5.5
17
|
Verified
8.5
1060
|
Verified
4.4
20
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Infor Customer Relationship Management (CRM) are categorized as CRM
Unique Categories
Infor Customer Relationship Management (CRM) has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Infor Customer Relationship Management (CRM)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Computer Software
16.9%
Information Technology and Services
11.3%
Marketing and Advertising
5.6%
Machinery
4.2%
Hospital & Health Care
4.2%
Other
57.7%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Infor Customer Relationship Management (CRM) has no discussions with answers
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