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Compare Chili Piper and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (61.8% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
$15.00 1 User Per Month
Contact Us
Chili Piper
Star Rating
(698)4.6 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User Per Month
Browse all 7 pricing plansSurveyMonkey
Star Rating
(23,326)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansChili Piper vs SurveyMonkey
When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. However, reviewers preferred doing business with Chili Piper overall.
- Reviewers felt that Chili Piper meets the needs of their business better than SurveyMonkey.
- When comparing quality of ongoing product support, reviewers felt that Chili Piper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chili Piper over SurveyMonkey.
Pricing
Entry-Level Pricing
Chili Piper
Instant Booker
$15.00
1 User Per Month
A powerful scheduling tool for sales and customer success reps
- Book instant meetings from your inbox, calendar, and sales tools like Salesforce, HubSpot, Outreach, and Salesloft
- Unlimited booking links and meeting types
- Suggest available times for yourself or others over email with one-click booking
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Chili Piper
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.3
445
9.0
20,508
Ease of Use
9.0
449
9.2
20,620
Ease of Setup
8.0
152
9.0
7,957
Ease of Admin
8.2
149
8.9
7,601
Quality of Support
9.3
406
8.6
14,545
Has the product been a good partner in doing business?
8.9
147
8.8
6,650
Product Direction (% positive)
9.1
381
7.7
20,070
Features by Category
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
130
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
146
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
143
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
150
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.4
132
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1408
Not enough data
8.9
1407
Not enough data
8.6
1333
Not enough data
8.8
1374
Survey Customization
Not enough data
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1074
Not enough data
8.1
902
Survey Insights
Not enough data
8.6
1337
Not enough data
8.0
931
Not enough data
8.5
1246
Not enough data
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
146
Not enough data
8.0
150
Calendar View
9.1
130
Not enough data
9.2
136
Not enough data
Shared Calendar
9.2
137
Not enough data
9.2
130
Not enough data
Accessibility
9.1
109
Not enough data
9.0
92
Not enough data
Integration
Feature Not Available
Not enough data
9.1
114
Not enough data
9.3
148
Not enough data
Notifications
9.4
139
Not enough data
9.3
107
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Customization
Not enough data
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Integrations
9.4
90
Not enough data
9.4
148
Not enough data
9.5
133
Not enough data
9.5
101
Not enough data
9.4
147
Not enough data
Branding & Customizatio
9.3
136
Not enough data
9.3
139
Not enough data
9.2
109
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
138
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and SurveyMonkey share no categories
Unique Categories
Chili Piper is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Calendar, and Live Chat
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.0%
Information Technology and Services
12.7%
Marketing and Advertising
6.7%
Financial Services
6.2%
Internet
2.7%
Other
29.7%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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