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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (65.1% of reviews)
Entry-Level Pricing
No pricing available
$139.94 Per Month
Chatmeter
Star Rating
(352)4.5 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterSemrush
Star Rating
(3,014)4.5 out of 5
Market Segments
Small-Business (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
$139.94 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Semrush and Chatmeter offer robust analytics capabilities, Chatmeter excels in sentiment analysis with a score of 8.8 compared to Semrush's 8.1. Reviewers mention that Chatmeter's sentiment analysis tools provide deeper insights into customer perceptions, making it a preferred choice for businesses focused on reputation management.
- Reviewers mention that Chatmeter outshines Semrush in reputation management, scoring 9.4 against Semrush's 8.3. Users say that Chatmeter's features for monitoring and responding to reviews are particularly effective, allowing businesses to maintain a positive online presence more efficiently.
- Users on G2 highlight that Chatmeter's ease of use is superior, with a score of 9.0 compared to Semrush's 8.4. Reviewers say that the intuitive interface and straightforward navigation of Chatmeter make it easier for teams to adopt and utilize the software without extensive training.
- Reviewers mention that both products provide strong reporting features, but Chatmeter's dashboards and reporting score slightly higher at 8.9 versus Semrush's 8.8. Users report that Chatmeter's customizable reports allow for better visualization of data, which is crucial for tracking performance metrics.
- Users say that while both platforms offer social media management tools, Chatmeter's social engagement features score higher at 8.6 compared to Semrush's 8.4. Reviewers mention that Chatmeter's capabilities for engaging with audiences and tracking interactions are more comprehensive, making it a better fit for businesses focused on social media strategy.
- G2 users report that Chatmeter's quality of support is notably better, scoring 9.2 against Semrush's 8.6. Reviewers mention that Chatmeter's customer service is responsive and knowledgeable, which is essential for users who may need assistance with complex features or troubleshooting.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableSemrush
Pro
$139.94
Per Month
For freelancers, startups and in-house marketers with limited budget. Run your SEO, PPC, SMM and content projects with 40+ advanced tools and know your competitors’ traffic sources, rankings, social media results & more.
- 10,000 results per report
- 3,000 reports per day
- Display advertising research
Free Trial
Chatmeter
No trial information availableSemrush
Free Trial is available
Ratings
Meets Requirements
8.9
282
8.8
2,441
Ease of Use
9.0
285
8.3
2,465
Ease of Setup
8.7
161
8.6
1,673
Ease of Admin
8.8
167
8.6
1,259
Quality of Support
9.2
277
8.6
2,141
Has the product been a good partner in doing business?
9.2
167
8.7
1,239
Product Direction (% positive)
8.9
268
8.9
2,351
Features by Category
Metrics
Not enough data
8.4
430
Not enough data
8.3
425
Not enough data
7.9
408
Not enough data
7.7
382
Not enough data
7.4
371
Not enough data
7.6
365
Not enough data
7.4
368
Not enough data
7.5
378
Not enough data
7.1
363
Reporting
Not enough data
8.0
419
Not enough data
8.2
409
Not enough data
7.8
394
Not enough data
7.7
394
Not enough data
7.8
389
Not enough data
7.6
369
Not enough data
8.0
403
Other
Not enough data
7.7
381
Not enough data
8.1
394
Not enough data
7.7
383
Not enough data
8.0
385
Not enough data
7.4
350
Not enough data
7.0
330
Not enough data
7.6
348
Agentic AI - Digital Analytics
Not enough data
6.6
44
Not enough data
7.3
44
Not enough data
6.9
44
Not enough data
7.0
42
Administration
Not enough data
7.7
358
Not enough data
7.4
348
Not enough data
8.5
399
Not enough data
8.3
391
Social Analytics
8.7
68
8.9(won by 0.2)
290
8.7(won by 0.2)
52
8.5
271
8.6
60
8.7(won by 0.1)
277
Feature Not Available
8.2(won by default)
244
8.4(won by default)
50
Feature Not Available
8.0
19
8.1(won by 0.1)
214
8.8(won by 0.7)
23
8.1
210
Reports & Dashboards
8.4(tied score)
65
8.4(tied score)
274
8.7
66
8.8(won by 0.1)
282
8.8(tied score)
63
8.8(tied score)
268
8.2(won by 0.3)
13
7.9
207
Agentic AI - Social Media Analytics
Not enough data
7.4(won by default)
21
Not enough data
7.3(won by default)
21
Not enough data
7.9(won by default)
21
Not enough data
8.2(won by default)
21
Not enough data
8.0(won by default)
21
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
100
|
Verified
8.6
240
|
Verified
8.5
103
|
Verified
8.2
236
|
Verified
8.6
118
|
Verified
8.5
239
|
Verified
8.7
116
|
Verified
8.6
250
|
Verified
Performance
8.3
122
|
Verified
8.3
258
|
Verified
8.7
127
|
Verified
8.7
263
|
Verified
Local Search Optimization
8.6
60
|
Verified
8.9
584
|
Verified
9.2
60
|
Verified
8.4
542
|
Verified
9.1
63
8.4
514
|
Verified
9.3
66
|
Verified
8.3
526
|
Verified
8.5
46
|
Verified
7.9
511
|
Verified
8.9
65
|
Verified
8.8
572
|
Verified
Platform Basics
Not enough data
8.5
555
Not enough data
8.6
566
Agentic AI - Competitive Intelligence
Not enough data
7.1
70
Platform Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
522
Platform Content
Not enough data
7.3
462
Platform Reporting
Not enough data
8.0
537
Not enough data
8.3
543
Platform Basics
Not enough data
8.5
104
Not enough data
8.2
101
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
93
Not enough data
8.4
104
Content Planning
Not enough data
Feature Not Available
Not enough data
8.2
97
Not enough data
8.7
107
Marketing Campaign Performance
Not enough data
8.5
80
Not enough data
8.7
81
Agentic AI - Marketing Calendar
Not enough data
7.3
11
Not enough data
7.3
11
Not enough data
6.5
11
Not enough data
6.8
11
Other Features
Not enough data
8.4
105
Not enough data
8.9
91
SEO Auditing & Monitoring
Not enough data
8.7
1009
Not enough data
9.0
882
Not enough data
8.8
845
Not enough data
8.8
858
Agentic AI - SEO Tools
Not enough data
6.5
173
Not enough data
6.7
173
Not enough data
6.7
173
Not enough data
6.7
171
Not enough data
6.5
171
Not enough data
6.6
167
Not enough data
6.8
169
SEO Content & Rankings
Not enough data
8.2
1482
Not enough data
9.1
1597
Not enough data
8.8
1511
Not enough data
8.2
915
Not enough data
8.4
834
SEO Reporting
Not enough data
8.9
1571
Not enough data
8.6
1000
Not enough data
8.2
960
Not enough data
7.8
831
Generative AI
Not enough data
6.7
395
Not enough data
6.7
391
Content & Collaboration
8.7
48
8.8
192
8.4
44
Feature Not Available
8.4
34
Feature Not Available
8.5
34
8.1
180
9.0
49
Feature Not Available
7.5
21
8.2
162
Social Management
8.5
69
8.7
235
8.4
59
8.8
227
8.4
52
Feature Not Available
8.6
65
8.5
226
Feature Not Available
7.9
202
8.3
18
8.1
177
7.8
10
7.8
148
Agentic AI - Social Media Management
Not enough data
8.0
14
Not enough data
8.2
14
Not enough data
7.9
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
8.1
14
Media Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
116
Geographic Coverage
Not enough data
Feature Not Available
Not enough data
8.2
102
Not enough data
8.1
94
Reporting
Not enough data
9.0
133
Not enough data
Feature Not Available
Not enough data
8.9
121
Not enough data
9.0
131
Agentic AI - Media Monitoring
Not enough data
7.1
14
Not enough data
7.7
14
Not enough data
7.3
14
Not enough data
7.3
14
Not enough data
7.3
14
Generative AI
Not enough data
8.3
22
Not enough data
8.1
23
Platform Interoperability
Not enough data
8.4
77
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
Not enough data
8.8
95
Campaign Management
Not enough data
9.0
93
Not enough data
8.7
92
Not enough data
8.7
92
Not enough data
8.6
85
Not enough data
8.6
86
Not enough data
8.5
87
Not enough data
8.5
84
Not enough data
8.4
86
Not enough data
8.3
85
Not enough data
8.6
89
Not enough data
8.5
85
Not enough data
8.0
83
Not enough data
8.3
85
Targeting
Not enough data
8.6
87
Not enough data
8.5
83
Not enough data
8.4
82
Not enough data
8.7
82
Platform
Not enough data
8.5
85
Not enough data
8.7
92
Not enough data
8.9
91
Not enough data
8.9
92
Not enough data
8.7
88
Not enough data
8.6
87
Not enough data
8.4
81
Not enough data
8.6
84
Not enough data
8.5
86
Grammar Tools
Not enough data
8.4
23
Not enough data
9.0
26
Not enough data
8.2
22
Writing Support
Not enough data
7.7
24
Not enough data
8.3
23
Not enough data
7.4
24
Not enough data
7.8
24
Software Availability
Not enough data
8.4
24
Not enough data
8.3
23
Not enough data
7.2
24
Generative AI
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
6.4
6
Data collection
Not enough data
7.7
194
Not enough data
8.1
221
|
Verified
Not enough data
8.1
210
|
Verified
Not enough data
7.5
193
|
Verified
Not enough data
8.1
211
Segment Trending
Not enough data
8.6
242
|
Verified
Not enough data
8.1
230
|
Verified
Not enough data
8.3
236
|
Verified
Not enough data
7.3
198
Analysis
Not enough data
8.3
230
Not enough data
8.6
251
|
Verified
Not enough data
8.3
212
|
Verified
Platform
Not enough data
8.7
256
|
Verified
Not enough data
8.4
235
|
Verified
Not enough data
7.7
210
|
Verified
Not enough data
8.3
232
|
Verified
Not enough data
8.1
207
|
Verified
Not enough data
8.2
204
Agentic AI - Market Intelligence
Not enough data
7.0
31
Not enough data
6.9
31
Platform Basics
Not enough data
8.6
138
Not enough data
7.7
123
Not enough data
8.4
142
Platform Data
Not enough data
8.2
129
Not enough data
8.4
134
Not enough data
8.6
145
Not enough data
8.3
130
Agentic AI - Operational Risk Management
Not enough data
7.2
15
Planning
Not enough data
7.7
229
Publishing
Not enough data
7.7
231
Social Media
Not enough data
7.6
231
Planning
Not enough data
7.9
355
Generative AI
Not enough data
7.5
140
Not enough data
7.2
137
Not enough data
7.2
137
Not enough data
6.7
135
Not enough data
6.5
131
Agentic AI - Content Creation
Not enough data
7.2
45
Not enough data
7.1
45
Not enough data
7.3
45
Not enough data
7.2
45
Not enough data
7.2
46
Not enough data
7.4
45
Not enough data
7.3
45
AI Visibility & Tracking
Not enough data
7.8
63
Not enough data
7.8
68
Sentiment & Brand Analysis
Not enough data
7.7
60
Not enough data
6.4
53
Competitive Benchmarking
Not enough data
7.2
55
Not enough data
7.6
60
AI Content Optimization
Not enough data
7.6
57
Not enough data
7.6
57
Reporting & Alerts
Not enough data
6.7
53
Not enough data
7.5
60
Consumer Intelligence
8.9
195
|
Verified
Not enough data
8.3
193
|
Verified
Not enough data
8.4
205
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
174
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Tools
Not enough data
Feature Not Available
Not enough data
8.2
660
Not enough data
Feature Not Available
Metrics
Not enough data
Feature Not Available
Not enough data
8.2
650
Not enough data
8.2
636
Not enough data
8.0
578
Not enough data
7.8
575
Not enough data
8.9
709
Agentic AI - Content Analytics
Not enough data
7.5
56
Not enough data
7.7
56
Not enough data
7.7
57
Not enough data
7.8
57
Not enough data
7.7
57
Marketing Operations
Not enough data
7.7
384
|
Verified
Not enough data
8.4
405
|
Verified
Not enough data
8.0
396
|
Verified
Not enough data
8.0
374
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.2
388
|
Verified
Not enough data
8.6
425
|
Verified
Not enough data
7.7
358
|
Verified
Not enough data
8.0
372
|
Verified
Not enough data
8.2
397
|
Verified
Not enough data
7.9
350
|
Verified
Agentic AI - Marketing Analytics
Not enough data
7.1
56
Not enough data
7.4
56
Not enough data
7.0
55
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Semrush are categorized as Local Listing Management, Local SEO, Social Media Analytics, and Social Media Management
Unique Categories
Chatmeter is categorized as Store Locator, Online Reputation Management, and Multi-Location Marketing Platforms
Semrush is categorized as Paid Search Intelligence, SEO Tools, Competitive Intelligence, Answer Engine Optimization (AEO), Social Media Suites, Digital Analytics, Proofreading, Marketing Calendar, Content Creation, Marketing Analytics, Market Intelligence, Content Analytics, Media Monitoring, and Social Media Advertising
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Semrush
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.7%
Restaurants
17.4%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.6%
Marketing and Advertising
29.6%
Information Technology and Services
8.8%
Computer Software
8.1%
Internet
3.8%
Retail
3.8%
Other
45.9%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
What is Semrush used for?
4 Comments
MT
SEMrush is like a Swiss Army knife for digital marketers. It's an all-in-one tool that helps you improve your online visibility and discover marketing...Read more
Nuclear Power & Lighting Electrical Engineers Ltd
3 Comments
HM
NUCLEARPOWERLIGHTINGELECTRICALENGINEERING.COM Read more
What can SEMrush do?
3 Comments
SR
SEMrush can help you to optimize your website for search engines, including keyword research, site audits, and link building. It offers a variety of features...Read more
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