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Compare ChatGPT and Zoom Workplace 
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At a Glance
Market Segments
Small-Business (62.6% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
No pricing available
Free
ChatGPT
Star Rating
(1,220)4.7 out of 5
Market Segments
Small-Business (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTZoom Workplace
Star Rating
(55,326)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in ease of use with a score of 9.1, making it a preferred choice for small businesses looking for straightforward video conferencing solutions. In contrast, ChatGPT scores higher at 9.6, with reviewers mentioning its intuitive interface for generating conversational responses.
- Reviewers mention that Zoom Workplace has a strong reliability score of 8.9, which is crucial for businesses that rely on consistent video calls. However, ChatGPT, with a reliability score of 8.7, still provides dependable performance, particularly in generating text-based content.
- Users on G2 highlight that Zoom Workplace's data security features score 8.6, which is essential for businesses concerned about privacy during meetings. ChatGPT, while slightly lower at 8.2, still offers adequate security measures, but users express a desire for more robust options.
- Reviewers say that Zoom Workplace shines in its ability to integrate with other software, scoring 8.4, which is beneficial for users needing seamless workflows. ChatGPT, with a score of 8.5, also offers good integration capabilities, particularly with APIs, as users appreciate its flexibility in connecting with various applications.
- G2 users report that ChatGPT outperforms Zoom Workplace in natural conversation capabilities, scoring 9.0 compared to Zoom's 8.6. Reviewers mention that ChatGPT's ability to understand context and manage conversations makes it a valuable tool for customer support and engagement.
- Users say that both products meet requirements equally well, scoring 9.2, but ChatGPT's higher scores in user interaction learning (9.0) and creativity (8.9) suggest it may offer more innovative solutions for businesses looking to enhance customer interactions.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
ChatGPT
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
1,078
9.2
42,284
Ease of Use
9.6
1,120
9.1
42,420
Ease of Setup
9.6
696
9.1
13,574
Ease of Admin
9.3
110
9.0
12,262
Quality of Support
8.6
913
8.7
31,227
Has the product been a good partner in doing business?
9.4
106
9.1
11,444
Product Direction (% positive)
9.4
1,093
8.3
39,772
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
9.1
96
Not enough data
9.0
95
Not enough data
9.1
97
Not enough data
Data
8.7
714
Not enough data
8.1
684
Not enough data
Interaction
8.7
705
Not enough data
8.9
699
Not enough data
8.9
699
Not enough data
8.7
683
Not enough data
8.6
674
Not enough data
Task & Flow Management - AI Chatbots
8.7
92
Not enough data
8.3
90
Not enough data
Learning
8.9
670
Not enough data
8.2
673
Not enough data
Deployment & Embedding - AI Chatbots
8.6
89
Not enough data
8.3
86
Not enough data
Content Generation
8.7
691
Not enough data
8.2
691
Not enough data
Admin & Configuration - AI Chatbots
8.8
90
Not enough data
System
8.5
639
Not enough data
8.5
653
Not enough data
8.5
646
Not enough data
8.4
637
Not enough data
Agentic AI - AI Chatbots
8.1
247
Not enough data
8.4
249
Not enough data
8.3
240
Not enough data
8.5
249
Not enough data
8.5
248
Not enough data
8.4
246
Not enough data
8.6
250
Not enough data
Monitoring & Improvement - AI Chatbots
8.6
86
Not enough data
Reliability & Safety - AI Chatbots
8.6
86
Not enough data
Content Sharing
Not enough data
9.0
6559
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
8.8
6013
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6753
|
Verified
Not enough data
9.0
6509
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5070
|
Verified
Not enough data
9.0
6320
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
500
Not enough data
8.7
517
Not enough data
8.5
499
Business Instant Messaging
Not enough data
9.0
499
Not enough data
9.2
504
Business Instant Messaging
Not enough data
8.9
496
Not enough data
8.9
502
Not enough data
8.5
495
Generative AI - Business Instant Messaging
Not enough data
8.5
174
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
Not enough data
9.0
16924
Not enough data
8.6
12635
|
Verified
Not enough data
8.7
13557
|
Verified
Not enough data
8.9
17369
|
Verified
Conferencing Options
Not enough data
9.1
19373
|
Verified
Not enough data
9.2
19515
|
Verified
Not enough data
9.3
21484
|
Verified
Application Tools
Not enough data
8.9
16003
|
Verified
Not enough data
9.1
19201
|
Verified
Not enough data
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30663
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14717
|
Verified
Not enough data
9.1
14802
|
Verified
Meeting Coordination
Not enough data
8.9
28053
|
Verified
Not enough data
9.0
27152
|
Verified
Not enough data
8.9
27459
|
Verified
Not enough data
9.0
15172
|
Verified
Software Type
Not enough data
8.9
26490
|
Verified
Not enough data
8.8
13939
|
Verified
Not enough data
9.2
15845
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
444
Not enough data
7.9
443
Not enough data
7.9
439
Calendar View
Not enough data
8.3
391
Not enough data
8.5
400
Shared Calendar
Not enough data
8.5
382
Not enough data
8.3
389
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
380
Not enough data
8.2
384
Not enough data
8.5
378
Notifications
Not enough data
8.3
383
Not enough data
7.9
380
Generative AI
Not enough data
7.4
301
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Functionality
8.4
323
Not enough data
8.9
318
Not enough data
9.3
317
Not enough data
8.7
319
Not enough data
Support
8.3
308
Not enough data
8.6
307
Not enough data
8.6
308
Not enough data
Agentic AI - AI Code Generation
8.4
86
Not enough data
8.8
86
Not enough data
9.2
86
Not enough data
8.7
86
Not enough data
8.8
86
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Categories
Categories
Shared Categories
ChatGPT and Zoom Workplace share no categories
Unique Categories
ChatGPT is categorized as AI Chatbots and AI Code Generation
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Computer Software
13.8%
Marketing and Advertising
8.2%
Education Management
4.0%
Higher Education
3.7%
Other
56.2%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
3 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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