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At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
Contact Us
Free 35 Daily sessions
Capturly
Star Rating
(11)4.8 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansHotjar
Star Rating
(326)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in its Session Replay feature, providing detailed insights into user behavior, while Capturly's Session Replays are also praised but noted to be slightly less intuitive.
- Reviewers mention that Capturly offers superior Real-Time Reporting, with a score of 9.3 compared to Hotjar's 8.6, making it a preferred choice for those needing immediate insights.
- G2 users highlight that Hotjar's Heat Maps are particularly effective for visualizing user interactions, scoring 9.3, while Capturly's similar feature scores slightly higher at 9.7, indicating a more refined user experience.
- Users on G2 appreciate Hotjar's Survey Builder for its ease of use and variety of question types, scoring 9.3, whereas Capturly's survey features, while robust, are reported to have a steeper learning curve.
- Reviewers mention that Capturly shines in Data Segmentation, achieving a score of 9.7, which allows for more granular analysis compared to Hotjar's 7.8, making it a better option for users focused on detailed audience insights.
- Users say that Hotjar's Quality of Support is rated at 8.5, which is commendable, but Capturly outperforms with a score of 9.1, indicating a more responsive and helpful customer service experience.
Pricing
Entry-Level Pricing
Capturly
Enterprise
Contact Us
Fully personalize your plan
- Custom recorded session / month
- Dedicated support
- Customize the number of sites added
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Free Trial
Capturly
Free Trial is available
Hotjar
Free Trial is available
Ratings
Meets Requirements
9.4
9
8.7
254
Ease of Use
9.4
9
8.9
257
Ease of Setup
Not enough data
8.9
118
Ease of Admin
Not enough data
8.9
109
Quality of Support
9.1
9
8.5
174
Has the product been a good partner in doing business?
Not enough data
8.7
96
Product Direction (% positive)
10.0
8
8.1
250
Features by Category
Metrics
9.0
7
8.7
25
9.5
7
9.1
27
8.8
7
9.0
24
Feature Not Available
9.1
23
9.3
7
8.8
20
9.3
7
8.6
19
Feature Not Available
8.7
17
9.5
7
8.9
20
9.3
7
8.9
25
Reporting
9.3
7
Feature Not Available
Feature Not Available
8.9
19
Feature Not Available
Feature Not Available
9.2
6
8.1
20
9.2
6
8.5
19
9.4
6
8.2
17
Feature Not Available
8.8
21
Other
9.2
6
8.0
24
Feature Not Available
Feature Not Available
8.9
6
Feature Not Available
9.2
6
7.6
17
Feature Not Available
8.1
15
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
8.2
70
Feature Not Available
Feature Not Available
Not enough data
8.9
139
Feature Not Available
8.8
139
User Response Methods
Not enough data
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Insights
Not enough data
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Generative AI
Not enough data
7.7
5
User Behavior
9.2
6
9.0
70
|
Verified
9.7
6
8.9
71
|
Verified
9.0
5
8.5
50
|
Verified
A/B Testing
Not enough data
9.1
36
|
Verified
Feature Not Available
8.8
36
Feature Not Available
8.8
48
|
Verified
Feature Not Available
8.8
36
|
Verified
Visitor Information
Not enough data
7.6
45
|
Verified
Not enough data
8.6
40
Agentic AI - Session Replay
Not enough data
8.6
6
Product Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Administration
Not enough data
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Generative AI
Not enough data
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
6
Not enough data
8.0
5
Survey Management
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.4
6
8.6
114
Not enough data
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
9.3
5
8.9
124
Reporting
9.7
6
9.3
151
9.4
6
9.1
144
9.7
6
8.7
125
9.7
5
7.8
105
Categories
Categories
Shared Categories
Capturly and Hotjar are categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Unique Categories
Capturly has no unique categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Capturly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.3%
Real Estate
18.2%
Consumer Goods
18.2%
Textiles
9.1%
Restaurants
9.1%
Other
18.2%
Marketing and Advertising
16.2%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.4%
Discussions
Capturly has no discussions with answers
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
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