Compare Capturly and Hotjar 
At a Glance
Market Segments
Small-Business (72.7% of reviews)
Small-Business (51.9% of reviews)
Entry-Level Pricing
Contact Us
Free 35 Daily sessions
Capturly
Star Rating
(11)4.8 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansHotjar
Star Rating
(340)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in providing intuitive tools for understanding user behavior, particularly through its heatmaps and session recordings. Users appreciate how these features save time and clarify UX improvements, making it a practical choice for enhancing website experiences.
- Users say that Capturly stands out for its comprehensive analytics capabilities, which help businesses understand visitor behavior and improve revenue. Reviewers highlight its ability to track why visitors leave, making it a valuable tool for optimizing online sales funnels.
- According to verified reviews, Hotjar's implementation process is praised for being quick and straightforward, with many users noting the intuitive onboarding wizard that facilitates a smooth start. This ease of setup is a significant advantage for teams looking to get up and running quickly.
- Reviewers mention that Capturly offers a user-friendly interface that simplifies the setup process, allowing for unlimited users on any plan. This flexibility is particularly appealing for small businesses looking to scale their analytics without incurring additional costs.
- G2 reviewers highlight that while Hotjar has a solid reputation, it faces challenges in meeting specific workflow needs for some users, particularly in configuration. This can lead to a learning curve that may not be ideal for all teams.
- Users report that Capturly's customer support is highly regarded, with many praising the responsiveness and helpfulness of the support team. This level of service can be a crucial factor for businesses that require ongoing assistance as they navigate their analytics journey.
Pricing
Entry-Level Pricing
Capturly
Enterprise
Contact Us
Fully personalize your plan
- Custom recorded session / month
- Dedicated support
- Customize the number of sites added
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Free Trial
Capturly
Free Trial is available
Hotjar
Free Trial is available
Ratings
Meets Requirements
9.4
9
8.6
264
Ease of Use
9.4
9
8.9
267
Ease of Setup
Not enough data
9.0
128
Ease of Admin
Not enough data
8.9
118
Quality of Support
9.1
9
8.5
182
Has the product been a good partner in doing business?
Not enough data
8.7
105
Product Direction (% positive)
10.0
8
8.2
260
Features by Category
Metrics
9.0
7
8.7
26
9.5
7
9.1
28
8.8
7
9.0
25
Feature Not Available
9.1
24
9.3
7
8.8
20
9.3
7
8.6
19
Feature Not Available
8.8
18
9.5
7
9.0
21
9.3
7
9.0
26
Reporting
9.3
7
Feature Not Available
Feature Not Available
9.0
20
Feature Not Available
Feature Not Available
9.2
6
8.1
20
9.2
6
8.6
20
9.4
6
8.2
17
Feature Not Available
8.9
22
Other
9.2
6
8.0
24
Feature Not Available
Feature Not Available
8.9
6
Feature Not Available
9.2
6
7.8
18
Feature Not Available
8.1
15
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
8.2
70
Feature Not Available
Feature Not Available
Not enough data
8.9
140
Feature Not Available
8.9
140
User Response Methods
Not enough data
8.9
48
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
31
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
37
|
Verified
Not enough data
9.3
16
Insights
Not enough data
8.8
52
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
8.5
40
|
Verified
Generative AI
Not enough data
7.7
5
User Behavior
9.2
6
9.0
71
|
Verified
9.7
6
8.9
72
|
Verified
9.0
5
8.6
53
|
Verified
A/B Testing
Not enough data
9.1
36
|
Verified
Feature Not Available
8.8
36
Feature Not Available
8.7
54
|
Verified
Feature Not Available
8.8
36
|
Verified
Visitor Information
Not enough data
7.6
46
|
Verified
Not enough data
8.7
41
Agentic AI - Session Replay
Not enough data
8.8
7
Product Analytics
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Administration
Not enough data
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Generative AI
Not enough data
6.7
5
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
6
Not enough data
8.0
5
Survey Management
Not enough data
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
9.4
6
8.6
114
Not enough data
8.2
96
Not enough data
8.6
110
Not enough data
8.1
102
9.3
5
8.9
126
Reporting
9.7
6
9.3
154
9.4
6
9.0
148
9.7
6
8.7
128
9.7
5
7.9
106
Categories
Categories
Shared Categories
Capturly and Hotjar are categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Unique Categories
Capturly has no unique categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Capturly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.3%
Real Estate
18.2%
Consumer Goods
18.2%
Textiles
9.1%
Restaurants
9.1%
Other
18.2%
Marketing and Advertising
15.7%
Computer Software
14.7%
Information Technology and Services
11.0%
Internet
9.4%
Retail
5.6%
Other
43.6%
Discussions
Capturly has no discussions with answers
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
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