Compare CallTools and Kixie PowerCall & SMS 
Featured Products
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (83.5% of reviews)
Entry-Level Pricing
Contact Us 1 Seats Per Month
Free Trial
CallTools
Star Rating
(74)4.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats Per Month
Free Trial is available
Learn more about CallToolsKixie PowerCall & SMS
Star Rating
(863)4.8 out of 5
Market Segments
Small-Business (83.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kixie PowerCall & SMS excels in its ease of setup, with many users appreciating the straightforward onboarding process. One user highlighted how simple it was to set up and use, which contributed to a seamless experience from the start.
- Users say that CallTools shines in customer support, with feedback emphasizing the promptness and knowledge of their support team. Reviewers noted that they received immediate assistance, which made navigating the platform much easier.
- According to verified reviews, Kixie PowerCall & SMS offers a unique feature with its local dialer, which users found particularly effective for reaching contacts. This feature sets it apart from other dialers, as it changes the number used for each call, enhancing connection rates.
- Reviewers mention that CallTools provides a user-friendly interface, making it easy to access all features. Users specifically praised the detailed reporting tools, which help in generating end-of-day reports and tracking activities efficiently.
- G2 reviewers highlight that while Kixie PowerCall & SMS has a strong overall satisfaction score, it faces challenges in predictive dialing, where CallTools outperforms it significantly. Users noted that CallTools' predictive dialing capabilities are top-notch, providing a smoother calling experience.
- Users report that Kixie PowerCall & SMS has a higher volume of reviews, indicating a broader user base and more reliable feedback. With 848 reviews compared to CallTools' 65, this suggests that Kixie has a more established presence in the market, which can be reassuring for potential buyers.
Pricing
Entry-Level Pricing
CallTools
CallTools Power Contact Center
Contact Us
1 Seats Per Month
Leverage the full suite of powerful and easy-to-use features of the CallTools Power Contact Center Platform, now with Unlimited Inbound and Outbound Minutes.
- Auto Dialer
- Predictive Dialer
- Power Dialer
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
CallTools
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
9.5
50
9.3
744
Ease of Use
9.3
49
9.3
760
Ease of Setup
9.0
39
9.2
455
Ease of Admin
9.2
33
9.1
300
Quality of Support
9.7
49
9.6
738
Has the product been a good partner in doing business?
9.6
34
9.2
299
Product Direction (% positive)
9.5
47
9.4
751
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Organization
Not enough data
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Performance Analysis
Not enough data
9.5
76
Not enough data
9.5
82
Sales Analysis
Not enough data
9.4
68
Not enough data
9.2
71
Generative AI
Not enough data
9.2
36
Not enough data
9.5
35
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
9.4
30
|
Verified
9.2
297
|
Verified
9.6
29
|
Verified
9.3
284
|
Verified
10.0
6
8.9
11
Agent Tools
9.4
29
|
Verified
8.7
256
|
Verified
9.3
30
|
Verified
8.8
269
|
Verified
9.3
31
|
Verified
9.6
318
|
Verified
Automation
9.2
29
|
Verified
9.0
259
|
Verified
9.1
29
|
Verified
9.0
254
|
Verified
9.4
31
|
Verified
9.0
251
Agentic AI - Auto Dialer
Not enough data
8.5
9
Not enough data
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
10.0
5
8.1
8
Not enough data
8.5
8
Call Analytics
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Artificial Intelligence - Conversation Intelligence
Not enough data
8.8
19
Not enough data
7.8
20
Not enough data
Not enough data
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Channels
9.9
19
|
Verified
9.5
104
7.7
13
8.6
71
8.5
13
8.6
71
8.3
15
|
Verified
9.1
103
8.2
14
8.8
92
Generative AI
6.4
7
8.6
65
Functions
8.8
18
|
Verified
9.3
89
9.1
18
9.0
87
9.1
18
|
Verified
9.3
86
Feature Not Available
8.9
82
9.9
17
|
Verified
9.3
87
9.3
16
|
Verified
9.0
89
9.2
16
|
Verified
9.1
91
9.1
13
9.1
88
Agentic AI - Contact Center
7.0
5
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
18
|
Verified
9.2
92
9.4
18
|
Verified
9.4
92
9.5
18
|
Verified
9.2
95
9.3
16
|
Verified
9.4
93
9.3
14
8.9
75
Platform
Not enough data
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Generative AI
Not enough data
8.0
75
Workforce Management
Not enough data
9.3
105
Not enough data
9.2
97
Call Center Infrastructure (CCI)
Not enough data
7.5
22
Not enough data
8.3
22
Not enough data
7.7
21
Not enough data
7.3
21
Administrative
Not enough data
9.4
108
Not enough data
9.2
107
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.8
84
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Advanced Features
Not enough data
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
Not enough data
8.1
9
Not enough data
8.1
9
Calling
10.0
5
9.7
331
10.0
5
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
10.0
5
9.4
11
Contacts
Not enough data
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Insights
Not enough data
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Categories
Categories
Shared Categories
CallTools and Kixie PowerCall & SMS are categorized as Contact Center, Outbound Call Tracking, Call Center Infrastructure (CCI), VoIP Providers, and Auto Dialer
Unique Categories
CallTools has no unique categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Performance Management, and Conversation Intelligence
Reviews
Reviewers' Company Size
CallTools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
49.3%
Financial Services
10.1%
Construction
4.3%
Marketing and Advertising
4.3%
Consulting
2.9%
Other
29.0%
Financial Services
11.4%
Marketing and Advertising
10.7%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Discussions
CallTools has no discussions with answers
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
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