# CallMiner Eureka vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in user experience, with many praising its **seamless interface** and ease of use. Users highlight how the AI call summaries save them hours of work while providing valuable insights with minimal effort.
- **According to verified reviews** , CallMiner Eureka stands out for its **depth and quality of data** , allowing users to conduct meaningful analysis that drives actionable insights. Reviewers appreciate its ability to assess quality at scale, helping to identify trends that might otherwise go unnoticed.
- **Users say** Gong&#39;s implementation process is notably quick and straightforward, which is a significant advantage for teams looking to get up and running without extensive downtime. This ease of setup is frequently mentioned as a key benefit in user feedback.
- **Reviewers mention** that while CallMiner Eureka provides a comprehensive view of customer interactions, some users have faced challenges with configuration, indicating that it may not always align perfectly with specific workflow needs.
- **G2 reviewers highlight** that both products offer strong support, but Gong edges out slightly with its coaching features and AI-driven insights, which many users find particularly beneficial for improving sales performance.
- **According to recent feedback** , CallMiner Eureka is praised for its focus on personalized customer interactions, helping to minimize unnecessary contact center engagements. This feature is particularly valued by users who prioritize customer satisfaction and operational efficiency.



| | CallMiner Eureka | Gong | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 230 | 6,672 | 
| **Largest Market Segment** | Mid-Market (49.1% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### CallMiner Eureka

Pros:
- Innovation (12 reviews)
- Ease of Use (11 reviews)

Cons:
- Learning Curve (8 reviews)
- Missing Features (5 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | CallMiner Eureka | Gong | 
|---|---|---|
  | **Meets Requirements** | 8.8 (179 reviews) | 9.4 (5096 reviews) | 
  | **Ease of Use** | 8.4 (180 reviews) | 9.3 (5158 reviews) | 
  | **Ease of Setup** | 7.6 (111 reviews) | 9.1 (1356 reviews) | 
  | **Ease of Admin** | 8.1 (110 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 9.1 (175 reviews) | 9.2 (3617 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (116 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 9.7 (178 reviews) | 9.0 (4756 reviews) | 

---
## Pricing

### CallMiner Eureka

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 8.1/10 | 400 |

#### Lead Facilitation

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.1 (347 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (341 reviews) | 
| **Lead Follow-up** | Not enough data | 7.6 (347 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (346 reviews) | 

#### Organization

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (351 reviews) | 
| **Data Entry** | Not enough data | 8.3 (346 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Coaching ** | Not enough data | 8.5 (347 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (353 reviews) | 

#### Sales Analysis

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.9 (337 reviews) | 

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (286 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (294 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (56 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.2 (54 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 8.0/10 | 142 |

#### Integrated Workflows

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.9 (106 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (112 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (110 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (111 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 8.0 (100 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (118 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | 8.1/10 | 79 |
| **Gong** | 8.4/10 | 2991 |

#### Call Analytics

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Call Recording** | 8.8 (66 reviews) ✓ Verified | 9.6 (2802 reviews) ✓ Verified | 
| **Machine Learning** | 7.9 (57 reviews) ✓ Verified | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | 8.9 (70 reviews) ✓ Verified | 9.1 (2709 reviews) ✓ Verified | 
| **Lead Qualification** | 8.3 (49 reviews) ✓ Verified | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Customer Scoring** | 8.8 (61 reviews) ✓ Verified | 8.6 (1872 reviews) ✓ Verified | 
| **Speech-to-Text** | 8.3 (70 reviews) ✓ Verified | 8.3 (2548 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.5 (9 reviews) | 

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Summarization** | 8.4 (20 reviews) | 8.8 (702 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (5 reviews) | 8.0 (134 reviews) | 
| **Multi-step Planning** | 6.7 (5 reviews) | 8.0 (134 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (144 reviews) | 
| **Adaptive Learning** | 7.7 (5 reviews) | 8.0 (135 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (137 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (135 reviews) | 
| **Decision Making** | 8.8 (8 reviews) | 8.0 (135 reviews) | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | 8.3/10 | 108 |
| **Gong** | N/A | N/A |

#### Quality Assurance

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Evaluation** | 8.9 (95 reviews) | Not enough data | 
| **Calibration** | 8.5 (85 reviews) | Not enough data | 
| **Reports** | 8.2 (97 reviews) | Not enough data | 

#### Engagement

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Feedback** | 8.7 (93 reviews) | Not enough data | 
| **Dashboards** | 8.2 (96 reviews) | Not enough data | 
| **Training** | 8.4 (87 reviews) | Not enough data | 

#### Performance

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Integrations** | 8.0 (76 reviews) | Not enough data | 
| **Compliance** | 8.9 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Generation** | 7.7 (31 reviews) | Not enough data | 
| **AI Text Summarization** | 7.8 (31 reviews) | Not enough data | 

### Revenue Operations &amp; Intelligence (RO&amp;I)

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 8.2/10 | 490 |

#### Revenue Sourcing and Forecasting

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (408 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (250 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (246 reviews) | 

#### CRM Data Enrichment

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (402 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (389 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (424 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (350 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations &amp; Intelligence (RO&amp;I)

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | 8.2/10 | 36 |
| **Gong** | N/A | N/A |

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Summarization** | 8.2 (36 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 8.5/10 | 1021 |

#### Agentic AI - Sales Analytics

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (59 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (59 reviews) | 

#### Data Sourcing

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (749 reviews) | 
| **Exporting &amp; Sharing Data** | Not enough data | 8.7 (792 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (719 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (806 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (727 reviews) | 

#### Predictive Analytics

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (723 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (753 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (738 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (724 reviews) | 

#### Sales Management

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (763 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (723 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (761 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (832 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 8.8/10 | 2879 |

#### Agentic AI - Sales Coaching

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 

#### Training

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Knowledge Base** | Not enough data | 9.0 (1968 reviews) ✓ Verified | 
| **Coaching Materials** | Not enough data | 9.0 (2182 reviews) ✓ Verified | 
| **Playbook Creation** | Not enough data | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | Not enough data | 9.2 (2218 reviews) ✓ Verified | 

#### Feedback

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Review** | Not enough data | 9.3 (2374 reviews) ✓ Verified | 
| **Scorecard** | Not enough data | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | Not enough data | 9.0 (1894 reviews) ✓ Verified | 
| **Leaderboard** | Not enough data | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.9 (389 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **CallMiner Eureka** | N/A | N/A |
| **Gong** | 9.1/10 | 74 |

#### Agentic AI - Revenue AI Platforms

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.8 (20 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | CallMiner Eureka | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.8 (50 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (9 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.3 (8 reviews) | 
| **Actionable Insights** | Not enough data | 9.7 (38 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (7 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (27 reviews) | 
| **Pipeline &amp; Deal Management** | Not enough data | 9.6 (12 reviews) | 
| **Customer Data Capture** | Not enough data | 9.4 (35 reviews) | 

---
## Categories
**Shared Categories (1):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)

**Unique to CallMiner Eureka (2):** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)

**Unique to Gong (6):** [Revenue Operations &amp; Intelligence (RO&amp;I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | CallMiner Eureka | Gong | 
|---|---|---|
| **Small-Business** | 12.7% | 12.9% | 
| **Mid-Market** | 49.1% | 69.4% | 
| **Enterprise** | 38.2% | 17.7% | 

### By Industry

#### CallMiner Eureka

- **Financial Services:** 24.0%
- **Insurance:** 7.8%
- **Telecommunications:** 6.0%
- **Hospital &amp; Health Care:** 5.5%
- **Consumer Services:** 5.1%
- **Information Technology and Services:** 3.7%
- **Outsourcing/Offshoring:** 3.7%
- **Marketing and Advertising:** 3.2%
- **Oil &amp; Energy:** 3.2%
- **Retail:** 2.8%
- **Other:** 35.0%

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer &amp; Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

---
## Alternatives

### Alternatives to CallMiner Eureka

- [Observe.AI](https://www.g2.com/products/observe-ai/reviews) — 4.6/5 stars (233 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1731 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Verint Speech and Text Analytics](https://www.g2.com/products/verint-speech-and-text-analytics/reviews) — 4.4/5 stars (89 reviews)
- [Calabrio ONE](https://www.g2.com/products/calabrio-one/reviews) — 4.5/5 stars (394 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1553 reviews)
- [Balto](https://www.g2.com/products/balto/reviews) — 4.8/5 stars (588 reviews)
- [CTM](https://www.g2.com/products/ctm-ctm/reviews) — 4.5/5 stars (758 reviews)
- [Invoca](https://www.g2.com/products/invoca/reviews) — 4.5/5 stars (967 reviews)
- [Creovai](https://www.g2.com/products/creovai/reviews) — 4.3/5 stars (200 reviews)

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9673 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (929 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (576 reviews)

---
## Top Discussions

### CallMiner Eureka

- Title: [How can I keep the data label while exporting the dashboard in pdf format?](https://www.g2.com/discussions/31232-how-can-i-keep-the-data-label-while-exporting-the-dashboard-in-pdf-format) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mahesh - You would need to export the data in CSV to see all of the data points and hidden labels, or you could use the API. Depending on what you want to..."
- Title: [How do I combine two components in one components?](https://www.g2.com/discussions/29444-how-do-i-combine-two-components-in-one-components) — 1 comment
  > **Top comment:** "Hi Mahavir - We don&#39;t yet have a system for merging components but we have put this into our Ideas process for review by our product management team."
- Title: [Is there any way to increase the recognition accuracy?](https://www.g2.com/discussions/24999-is-there-any-way-to-increase-the-recognition-accuracy) — 1 comment, 1 upvote
  > **Top comment:** "Hi Paul – Transcription accuracy depends on a number of factors with audio quality being at the top of the list. High quality, speaker-separated (stereo)..."

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/callminer-eureka-vs-gong)

