# Top 10 Gong Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 6,678 Gong is not the only option for Revenue AI Platforms. Explore other competing options and alternatives. Revenue AI Platforms is a widely used technology, and many people are seeking high quality, time saving software solutions with data sourcing, multi-device data visualization, and opportunity scoring. Other important factors to consider when researching alternatives to Gong include reliability and ease of use. The best overall Gong alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Gong are Clari, Salesloft, Outreach, and Salesken. Gong alternatives can be found in [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) but may also be in [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) or [CRM Software](https://www.g2.com/categories/crm). ## Best Paid & Free Alternatives to Gong - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Clari](https://www.g2.com/products/clari/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesken](https://www.g2.com/products/salesken/reviews) - [Aviso](https://www.g2.com/products/aviso/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [Jiminny](https://www.g2.com/products/jiminny/reviews) - [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) ## Top 10 Alternatives to Gong Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Gong stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Internet, and Telecommunications, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,849 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Gong, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Slower to reach roi - More expensive Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-gong) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Clari](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-clari) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Salesloft](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-salesloft) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Outreach](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-outreach) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Salesken](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-salesken) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Aviso](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-aviso) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Apollo.io](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-apollo-io) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Jiminny](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-jiminny) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Backstory](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-people-ai-backstory) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Revenue.io](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-revenue-io) ### 2. [Clari](https://www.g2.com/products/clari/reviews) By Salesloft **Average Rating:** 4.6/5 **Total Reviews:** 5,607 With Clari, sales leaders get instant insight about their forecast and deal progress, with a direct line to reps to coach and align on next steps to close. Reviewers say compared to Gong, Clari is: - Slower to reach roi Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Clari](https://www.g2.com/compare/clari-vs-gong) **Compare Clari with other alternatives:** - [Clari vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-clari) - [Clari vs Salesloft](https://www.g2.com/compare/clari-vs-salesloft) - [Clari vs Outreach](https://www.g2.com/compare/clari-vs-outreach) - [Clari vs Salesken](https://www.g2.com/compare/clari-vs-salesken) - [Clari vs Aviso](https://www.g2.com/compare/aviso-vs-clari) - [Clari vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-clari) - [Clari vs Jiminny](https://www.g2.com/compare/clari-vs-jiminny) - [Clari vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-clari) - [Clari vs Revenue.io](https://www.g2.com/compare/clari-vs-revenue-io) ### 3. [Salesloft](https://www.g2.com/products/salesloft/reviews) By Salesloft **Average Rating:** 4.5/5 **Total Reviews:** 4,287 Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency. Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Salesloft](https://www.g2.com/compare/gong-vs-salesloft) **Compare Salesloft with other alternatives:** - [Salesloft vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-salesloft) - [Salesloft vs Clari](https://www.g2.com/compare/clari-vs-salesloft) - [Salesloft vs Outreach](https://www.g2.com/compare/outreach-vs-salesloft) - [Salesloft vs Salesken](https://www.g2.com/compare/salesken-vs-salesloft) - [Salesloft vs Aviso](https://www.g2.com/compare/aviso-vs-salesloft) - [Salesloft vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-salesloft) - [Salesloft vs Jiminny](https://www.g2.com/compare/jiminny-vs-salesloft) - [Salesloft vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-salesloft) - [Salesloft vs Revenue.io](https://www.g2.com/compare/revenue-io-vs-salesloft) ### 4. [Outreach](https://www.g2.com/products/outreach/reviews) By Outreach **Average Rating:** 4.3/5 **Total Reviews:** 3,572 Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Reviewers say compared to Gong, Outreach is: - Slower to reach roi - More expensive Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Outreach](https://www.g2.com/compare/gong-vs-outreach) **Compare Outreach with other alternatives:** - [Outreach vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-outreach) - [Outreach vs Clari](https://www.g2.com/compare/clari-vs-outreach) - [Outreach vs Salesloft](https://www.g2.com/compare/outreach-vs-salesloft) - [Outreach vs Salesken](https://www.g2.com/compare/outreach-vs-salesken) - [Outreach vs Aviso](https://www.g2.com/compare/aviso-vs-outreach) - [Outreach vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-outreach) - [Outreach vs Jiminny](https://www.g2.com/compare/jiminny-vs-outreach) - [Outreach vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-outreach) - [Outreach vs Revenue.io](https://www.g2.com/compare/outreach-vs-revenue-io) ### 5. [Salesken](https://www.g2.com/products/salesken/reviews) By Salesken **Average Rating:** 4.9/5 **Total Reviews:** 396 Conversational Intelligence for sales teams to sell better Reviewers say compared to Gong, Salesken is: - Easier to admin - Easier to set up - Better at support Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Salesken](https://www.g2.com/compare/gong-vs-salesken) **Compare Salesken with other alternatives:** - [Salesken vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-salesken) - [Salesken vs Clari](https://www.g2.com/compare/clari-vs-salesken) - [Salesken vs Salesloft](https://www.g2.com/compare/salesken-vs-salesloft) - [Salesken vs Outreach](https://www.g2.com/compare/outreach-vs-salesken) - [Salesken vs Aviso](https://www.g2.com/compare/aviso-vs-salesken) - [Salesken vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-salesken) - [Salesken vs Jiminny](https://www.g2.com/compare/jiminny-vs-salesken) - [Salesken vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-salesken) - [Salesken vs Revenue.io](https://www.g2.com/compare/revenue-io-vs-salesken) ### 6. [Aviso](https://www.g2.com/products/aviso/reviews) By Aviso, Inc. **Average Rating:** 4.3/5 **Total Reviews:** 984 Aviso helps sales teams close more deals and forecast more accurately with highly accurate AI-powered WinScores and actionable Opportunity Insights. Reviewers say compared to Gong, Aviso is: - Slower to reach roi - More expensive Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Gong vs Aviso](https://www.g2.com/compare/aviso-vs-gong) **Compare Aviso with other alternatives:** - [Aviso vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-aviso) - [Aviso vs Clari](https://www.g2.com/compare/aviso-vs-clari) - [Aviso vs Salesloft](https://www.g2.com/compare/aviso-vs-salesloft) - [Aviso vs Outreach](https://www.g2.com/compare/aviso-vs-outreach) - [Aviso vs Salesken](https://www.g2.com/compare/aviso-vs-salesken) - [Aviso vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-aviso) - [Aviso vs Jiminny](https://www.g2.com/compare/aviso-vs-jiminny) - [Aviso vs Backstory](https://www.g2.com/compare/aviso-vs-people-ai-backstory) - [Aviso vs Revenue.io](https://www.g2.com/compare/aviso-vs-revenue-io) ### 7. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) By Apollo.io **Average Rating:** 4.7/5 **Total Reviews:** 9,687 Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises. Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Gong vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-gong) **Compare Apollo.io with other alternatives:** - [Apollo.io vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-apollo-io) - [Apollo.io vs Clari](https://www.g2.com/compare/apollo-io-vs-clari) - [Apollo.io vs Salesloft](https://www.g2.com/compare/apollo-io-vs-salesloft) - [Apollo.io vs Outreach](https://www.g2.com/compare/apollo-io-vs-outreach) - [Apollo.io vs Salesken](https://www.g2.com/compare/apollo-io-vs-salesken) - [Apollo.io vs Aviso](https://www.g2.com/compare/apollo-io-vs-aviso) - [Apollo.io vs Jiminny](https://www.g2.com/compare/apollo-io-vs-jiminny) - [Apollo.io vs Backstory](https://www.g2.com/compare/apollo-io-vs-people-ai-backstory) - [Apollo.io vs Revenue.io](https://www.g2.com/compare/apollo-io-vs-revenue-io) ### 8. [Jiminny](https://www.g2.com/products/jiminny/reviews) By Jiminny **Average Rating:** 4.6/5 **Total Reviews:** 929 SaaS Platform for Sales & Customer Success Reviewers say compared to Gong, Jiminny is: - Easier to do business with Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Compare:** [Gong vs Jiminny](https://www.g2.com/compare/gong-vs-jiminny) **Compare Jiminny with other alternatives:** - [Jiminny vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-jiminny) - [Jiminny vs Clari](https://www.g2.com/compare/clari-vs-jiminny) - [Jiminny vs Salesloft](https://www.g2.com/compare/jiminny-vs-salesloft) - [Jiminny vs Outreach](https://www.g2.com/compare/jiminny-vs-outreach) - [Jiminny vs Salesken](https://www.g2.com/compare/jiminny-vs-salesken) - [Jiminny vs Aviso](https://www.g2.com/compare/aviso-vs-jiminny) - [Jiminny vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-jiminny) - [Jiminny vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-jiminny) - [Jiminny vs Revenue.io](https://www.g2.com/compare/jiminny-vs-revenue-io) ### 9. [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) By Backstory **Average Rating:** 4.5/5 **Total Reviews:** 630 Create sales and marketing alignment based on real data and intelligence. With People.ai, sales leaders get a complete picture of all activity and can leverage AI to better manage their teams. At the same time, marketing gains end-to-end visibility into how leads are moving through the funnel after being passed to sales. Reviewers say compared to Gong, Backstory is: - Slower to reach roi - Easier to do business with Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Sales Analytics](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Compare:** [Gong vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-gong) **Compare Backstory with other alternatives:** - [Backstory vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-people-ai-backstory) - [Backstory vs Clari](https://www.g2.com/compare/people-ai-backstory-vs-clari) - [Backstory vs Salesloft](https://www.g2.com/compare/people-ai-backstory-vs-salesloft) - [Backstory vs Outreach](https://www.g2.com/compare/people-ai-backstory-vs-outreach) - [Backstory vs Salesken](https://www.g2.com/compare/people-ai-backstory-vs-salesken) - [Backstory vs Aviso](https://www.g2.com/compare/aviso-vs-people-ai-backstory) - [Backstory vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-people-ai-backstory) - [Backstory vs Jiminny](https://www.g2.com/compare/people-ai-backstory-vs-jiminny) - [Backstory vs Revenue.io](https://www.g2.com/compare/people-ai-backstory-vs-revenue-io) ### 10. [Revenue.io](https://www.g2.com/products/revenue-io/reviews) By Revenue.io **Average Rating:** 4.7/5 **Total Reviews:** 577 Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Reviewers say compared to Gong, Revenue.io is: - Easier to do business with - Better at support - More usable Categories in common with Gong: [Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement](https://www.g2.com/categories/sales-engagement), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) **Compare:** [Gong vs Revenue.io](https://www.g2.com/compare/gong-vs-revenue-io) **Compare Revenue.io with other alternatives:** - [Revenue.io vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-revenue-io) - [Revenue.io vs Clari](https://www.g2.com/compare/clari-vs-revenue-io) - [Revenue.io vs Salesloft](https://www.g2.com/compare/revenue-io-vs-salesloft) - [Revenue.io vs Outreach](https://www.g2.com/compare/outreach-vs-revenue-io) - [Revenue.io vs Salesken](https://www.g2.com/compare/revenue-io-vs-salesken) - [Revenue.io vs Aviso](https://www.g2.com/compare/aviso-vs-revenue-io) - [Revenue.io vs Apollo.io](https://www.g2.com/compare/apollo-io-vs-revenue-io) - [Revenue.io vs Jiminny](https://www.g2.com/compare/jiminny-vs-revenue-io) - [Revenue.io vs Backstory](https://www.g2.com/compare/people-ai-backstory-vs-revenue-io) --- ## Gong Alternatives FAQs ### What features do alternatives offer that Gong does not? Alternatives to Gong offer features not available natively in Gong, including Revenue History and Revenue Operations (Clari, Outreach, Aviso, Apollo.io, Backstory, Revenue.io), Competition tracking (Salesloft, Salesken, Aviso, Jiminny, Backstory), and Marketing Leads management (Aviso, Apollo.io, Backstory, Revenue.io). ### Which Revenue AI Platforms tools do reviewers recommend instead of Gong? Reviewers recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI and automation integrated within Salesforce CRM, boosting productivity and pipeline management. [Clari](https://www.g2.com/products/clari/reviews) is favored for its accurate revenue forecasting and real-time pipeline visibility. [Salesloft](https://www.g2.com/products/salesloft/reviews) is praised for its sales engagement platform with powerful cadence and automation features. [Outreach](https://www.g2.com/products/outreach/reviews) is recommended for its robust sequencing and multi-channel sales engagement capabilities. [Salesken](https://www.g2.com/products/salesken/reviews) stands out for its AI-powered real-time call coaching and conversation analytics that improve sales call effectiveness and productivity. ### How does Gong compare to Agentforce Sales? According to G2 data, [Gong](https://www.g2.com/products/gong/reviews) holds a higher average rating of 4.7/5 from 6,660 reviews compared to [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews), which has a 4.4/5 rating from 25,822 reviews. Gong leads in key reviewer-rated dimensions by margins of 0.5 to 1.1 points, including Better at Meeting Requirements (9.4 vs 8.8), More Usable (9.3 vs 8.2), Easier to Set Up (9.1 vs 7.8), Easier to Administer (9.1 vs 7.9), Better at Support (9.2 vs 8.1), and Easier to Do Business With (9.3 vs 8.4). User sentiment highlights Gong’s strengths in helpfulness (301 mentions), ease of use (240 mentions), call recording (194 mentions), accuracy (188 mentions), AI summaries (186 mentions), and time-saving automation (167 mentions). Conversely, Agentforce Sales is praised for its extensive features (3,167 mentions), ease of use (2,065 mentions), lead management (1,174 mentions), customization (843 mentions), and automation (723 mentions). However, Agentforce Sales has significantly more mentions of learning curve challenges (1,092 mentions), complexity (682 mentions), and high pricing concerns (612 mentions) compared to Gong. Overall, Gong is favored for its superior usability, setup, and support experience, while Agentforce Sales is recognized for its broad feature set and deep customization but with a steeper learning curve and higher complexity. Both integrate well with Salesforce, but Gong’s AI-driven call intelligence and summaries provide distinct advantages in sales conversation insights and efficiency. ### What are the best alternatives to Gong? The best alternatives to Gong based on G2 user reviews and ratings include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 stars, 25,822 reviews), [Clari](https://www.g2.com/products/clari/reviews) (4.6/5 stars, 5,604 reviews), [Salesloft](https://www.g2.com/products/salesloft/reviews) (4.5/5 stars, 4,287 reviews), [Outreach](https://www.g2.com/products/outreach/reviews) (4.3/5 stars, 3,570 reviews), and [Salesken](https://www.g2.com/products/salesken/reviews) (4.9/5 stars, 396 reviews). These alternatives are highly rated for features such as AI-driven insights, automation, ease of use, and integration capabilities. ### Why do users choose Agentforce Sales over Gong? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Gong primarily for its comprehensive feature set and deep customization capabilities. Agentforce Sales is valued for transforming the CRM into an active, autonomous sales team member through AI-powered automation, such as lead qualification, follow-ups, and pipeline management, which reduces manual administrative work by approximately 3–4 hours per week per representative. The platform’s integration with Salesforce Data Cloud and native AI agents enables real-time, contextualized actions that enhance sales productivity and forecasting accuracy. Additionally, Agentforce Sales offers a highly scalable and adaptable ecosystem suitable for complex sales processes and large organizations. Its drag-and-drop Agent Builder and extensive API support allow developers and admins to rapidly implement custom workflows and business logic without heavy coding, accelerating deployment and improving stakeholder satisfaction. Users also appreciate the unified interface that consolidates customer data, sales activities, and communication, facilitating better team collaboration and pipeline visibility. Despite a steep learning curve and higher pricing, customers prioritize Agentforce Sales for its ability to automate repetitive tasks, provide actionable AI insights, and deliver a single source of truth for sales operations. 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