Compare Call Tracker vs CallRail

See this
comparison of Call Tracker vs. CallRail
based on data from user reviews. Call Tracker rates 4.4/5 stars with 5 reviews. CallRail rates 4.6/5 stars with 538 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Pay as you Go
$4
number
Lite
$30
/month
 
Essentials
$45
/month
 
Advanced
$120
/month
 
Custom Pricing Plans
Contact Us
 
Free Trial Unavailable
Free Trial
Call Tracker
Pay as you Go
$4number
Free Trial Unavailable
CallRail
Lite
$30/month
Essentials
$45/month
Advanced
$120/month
Custom Pricing Plans
Contact Us
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.3
9.1
Ease of Use
Ease of Use
9.7
9.2
Ease of Setup
Ease of SetupNot enough data available
9.1
Ease of Admin
Ease of AdminNot enough data available
9.1
Quality of Support
Quality of SupportNot enough data available
9.1
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
9.3
Product Direction (% positive)
Product Direction (% positive)
7.7
9.2
Meets Requirements
Call Tracker
9.3
CallRail
9.1
Ease of Use
Call Tracker
9.7
CallRail
9.2
Ease of Setup
Call Tracker
Not enough data available
CallRail
9.1
Ease of Admin
Call Tracker
Not enough data available
CallRail
9.1
Quality of Support
Call Tracker
Not enough data available
CallRail
9.1
Ease of Doing Business With
Call Tracker
Not enough data available
CallRail
9.3
Product Direction (% positive)
Call Tracker
7.7
CallRail
9.2

Features

Phone Number Management
Local Phone Numbers
Call Tracker
Not enough data available
CallRail
9.1
Toll-Free Numbers
Call Tracker
Not enough data available
CallRail
8.8
Port Existing Numbers
Call Tracker
Not enough data available
CallRail
8.5
Tracking
Visitor & Keyword Tracking
Call Tracker
Not enough data available
CallRail
8.5
Dynamic Number Insertion
Call Tracker
Not enough data available
CallRail
9.1
Multi-Channel Call Attribution
Call Tracker
Not enough data available
CallRail
8.2
Analytics
Call Data
Call Tracker
Not enough data available
CallRail
8.9
Call Recording
Call Tracker
Not enough data available
CallRail
9.2
Advanced Reporting
Call Tracker
Not enough data available
CallRail
8.3
Call Routing
IVR
Call Tracker
Not enough data available
CallRail
8.2
Call Scheduling
Call Tracker
Not enough data available
CallRail
7.9
Geo-Routing
Call Tracker
Not enough data available
CallRail
8.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
100.0%
73.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
0%
20.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
6.0%
Call Tracker
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
CallRail
Small-Business
73.2%
Mid-Market
20.9%
Enterprise
6.0%

Reviewers' Industry

 
Internet
40.0%
Marketing and Advertising
38.4%
 
Information Technology and Services
40.0%
Real Estate
7.8%
 
Construction
20.0%
Internet
6.9%
 
Construction
3.9%
 
Information Technology and Services
3.5%
 
Other
0.0%
Other
39.5%
Call Tracker
Internet
40.0%
Information Technology and Services
40.0%
Construction
20.0%
Other
0.0%
CallRail
Marketing and Advertising
38.4%
Real Estate
7.8%
Internet
6.9%
Construction
3.9%
Information Technology and Services
3.5%
Other
39.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Agency in Information Technology and Services

The simple UI is a joy to use, and white label agency accounts are included out of the box at no extra cost. This is a stark contrast to other providers who require that you be on an expensive monthly plan to get started with white label features. For just...

James M.
User in Law Practice

It was really easy to set up callrail on the website and for google analytics/adwords. The simplicity of the process was what I liked at first. Getting the recordings of new calls coming in has been helpful for quality assurance as well. Plus, if you...

Most Helpful Critical Review
Most Helpful Critical Review
Greg J.
Agency in Internet

I would like to see automated reporting that could be sent out weekly or monthly to clients.

Administrator in Marketing and Advertising

Been using for several years and as they've gotten bigger it seems they have more and more issues. The site crashes all the time. Their dynamic number insertions scripts seem to have more and more issues. Also, their customer support is not good. 75% I call...

 
Call Tracker
Most Helpful Favorable Review
Agency in Information Technology and Services

The simple UI is a joy to use, and white label agency accounts are included out of the box at no extra cost. This is a stark contrast to other providers who require that you be on an expensive monthly plan to get started with white label features. For just...

Most Helpful Critical Review
Greg J.
Agency in Internet

I would like to see automated reporting that could be sent out weekly or monthly to clients.

CallRail
Most Helpful Favorable Review
James M.
User in Law Practice

It was really easy to set up callrail on the website and for google analytics/adwords. The simplicity of the process was what I liked at first. Getting the recordings of new calls coming in has been helpful for quality assurance as well. Plus, if you...

Most Helpful Critical Review
Administrator in Marketing and Advertising

Been using for several years and as they've gotten bigger it seems they have more and more issues. The site crashes all the time. Their dynamic number insertions scripts seem to have more and more issues. Also, their customer support is not good. 75% I call...

Screenshots

 
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Videos

 No videos provided

This quick demo shows you just how easy it is to use CallRail.

Call Tracker
No videos provided
CallRail

This quick demo shows you just how easy it is to use CallRail.

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