Compare Buzzmonitor and Sprout Social

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At a Glance
Buzzmonitor
Buzzmonitor
Star Rating
(22)4.5 out of 5
Market Segments
Mid-Market (55.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plans
Sprout Social
Sprout Social
Star Rating
(6,407)4.4 out of 5
Market Segments
Small-Business (44.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Buzzmonitor. Users appreciate its intuitive features and integrations that help them identify trends and manage social media effectively.
  • Users say that Sprout Social's implementation process is quick and user-friendly, with many noting that they were able to get up to speed in just a few hours. In contrast, while Buzzmonitor offers a free entry-level option, some users find its setup less straightforward.
  • Reviewers mention that Sprout Social provides robust reporting capabilities, with features that allow for easy scheduling and presentation of data. Users highlighted the helpfulness of reports and graphs, which enhance their ability to communicate insights effectively.
  • According to verified reviews, Buzzmonitor shines in its customizable dashboards and comprehensive data analytics, allowing users to visualize multiple analyses simultaneously. This versatility is particularly appreciated by those who need to track various metrics in real-time.
  • Users highlight that while Buzzmonitor has strong capabilities in social listening and CRM, it lacks the same level of customer support and community engagement that Sprout Social users frequently praise. Many Sprout Social users commend the responsive customer service they receive.
  • G2 reviewers note that Buzzmonitor's advanced features, such as its powerful search engine and campaign performance tracking, are impressive. However, Sprout Social's overall higher ratings in usability and support suggest it may be a better fit for users seeking a more guided experience.
Pricing
Entry-Level Pricing
Buzzmonitor
FREE
Free
Browse all 3 pricing plans
Sprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Browse all 5 pricing plans
Free Trial
Buzzmonitor
Free Trial is available
Sprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
15
8.5
5,417
Ease of Use
9.0
17
8.8
5,478
Ease of Setup
9.7
13
8.7
3,831
Ease of Admin
9.7
6
8.8
2,243
Quality of Support
9.2
14
8.6
4,831
Has the product been a good partner in doing business?
9.2
6
8.7
2,209
Product Direction (% positive)
8.4
15
8.9
5,306
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
9.0
13
7.3
3,632
Social Analytics
8.5
10
7.7
2978
8.5
10
7.8
3156
8.0
10
8.8
3377
9.0
8
7.2
2601
8.1
9
7.0
2607
8.7
9
7.3
2369
9.2
10
7.1
2307
Reports & Dashboards
9.1
11
8.1
3227
9.0
10
8.5
3270
9.3
9
8.5
3127
7.3
8
Feature Not Available
Agentic AI - Social Media Analytics
10.0
5
6.2
892
9.7
5
6.3
889
9.7
5
6.2
878
10.0
5
6.2
886
9.7
5
6.3
891
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
7.5
4,650
Content & Collaboration
Not enough data
8.9
3212
Not enough data
7.9
2924
Not enough data
8.2
3023
Not enough data
8.0
2907
Not enough data
8.3
3010
Not enough data
Feature Not Available
Social Management
Not enough data
8.6
4371
Not enough data
8.9
4407
Not enough data
8.1
3822
Not enough data
8.5
4235
Not enough data
Feature Not Available
Not enough data
7.9
2909
Not enough data
7.5
2491
Agentic AI - Social Media Management
Not enough data
6.2
1063
Not enough data
6.4
1053
Not enough data
6.6
1069
Not enough data
6.5
1044
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.5
1036
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
8.3
11
7.4
2,187
Monitoring & Listening
9.1
9
8.5
1908
7.1
7
7.0
1433
8.5
9
8.1
1229
8.8
8
7.9
1196
9.0
8
7.7
1168
7.6
9
7.8
1191
Agentic AI - Social Media Listening Tools
Not enough data
6.4
385
Not enough data
6.5
392
Not enough data
6.4
385
Not enough data
6.4
385
Not enough data
6.5
386
Data Management & Analysis
8.3
9
7.5
1211
8.9
9
8.6
1991
8.0
9
8.1
1229
7.6
9
7.8
1127
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
7.8
1,631
Generative AI
Not enough data
7.1
864
Not enough data
6.9
849
Process
Not enough data
8.4
1468
Not enough data
7.9
1247
Not enough data
7.7
1007
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1522
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1125
Not enough data
8.4
1433
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Buzzmonitor
Buzzmonitor
Sprout Social
Sprout Social
Buzzmonitor and Sprout Social are categorized as Social Media Analytics, Social Media Suites, and Social Media Listening Tools
Unique Categories
Buzzmonitor
Buzzmonitor has no unique categories
Sprout Social
Sprout Social is categorized as Social Media Management and Social Customer Service
Reviews
Reviewers' Company Size
Buzzmonitor
Buzzmonitor
Small-Business(50 or fewer emp.)
30.0%
Mid-Market(51-1000 emp.)
55.0%
Enterprise(> 1000 emp.)
15.0%
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
37.7%
Enterprise(> 1000 emp.)
17.6%
Reviewers' Industry
Buzzmonitor
Buzzmonitor
Consumer Services
15.0%
Banking
15.0%
Marketing and Advertising
10.0%
Internet
10.0%
Information Technology and Services
10.0%
Other
40.0%
Sprout Social
Sprout Social
Marketing and Advertising
20.4%
Non-Profit Organization Management
6.2%
Higher Education
5.6%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.9%
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Buzzmonitor
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Discussions
Buzzmonitor
Buzzmonitor Discussions
Monty the Mongoose crying
Buzzmonitor has no discussions with answers
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
7 Comments
BR
General education: https://sproutsocial.com/insights/webinars/ and overall intro webinar:...Read more
Is Sprout Social legit?
4 Comments
MR
Does Sprout Social have a free plan?
3 Comments