Buzzmonitor (which we affectionately call BM) is an extremely comprehensive tool for social listening, CRM, data import and export, and has a very powerful search engine (BM trends). Customizable dashboards that allow us to create comprehensive reports for our clients, and AI insights, honestly my favorite feature, which analyzes the posts/comments/mentions in the reports and, through the artificial intelligence implemented in the platform, summarizes the buzz in a straightforward and simple text, which would take hours to analyze manually.
In other words, I love BM (BM is love) and couldn't live/work without it (BM is life), without its features and its totally intuitive design.
Translated with DeepL.com (free version) Review collected by and hosted on G2.com.
I don't like how effective and perfect BM is, because too much perfection irritates me... Haha, just kidding!
For me, the only flaw Buzzmonitor had was the inability to classify the sentiments of comments collected on TikTok, but this was recently implemented and it was one of the happiest days of my life, making my work and our automated reports 1000000% easier. Review collected by and hosted on G2.com.
