--- title: Buzzmonitor Reviews meta_title: 'Buzzmonitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Buzzmonitor works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 22 scale: '5' date_modified: '2026-09-28' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Buzzmonitor Reviews **Vendor:** Buzzmonitor LLC **Category:** [Social Media Suites](https://www.g2.com/categories/social-media-suites) **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Buzzmonitor Buzzmonitor is an integrated solution for brands looking to optimize their digital presence and turn data into effective strategies. As an all-in-one platform, it combines social media monitoring, multichannel customer service, social media analytics, dashboards, post scheduling, and advanced data analysis—all powered by artificial intelligence. ## Buzzmonitor Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users love the **customizable dashboards** in Buzzmonitor, enhancing analysis and saving time with integrated insights. (2 reviews) - Users love the **intuitive design** of Buzzmonitor, which simplifies complex analyses and saves valuable time. (2 reviews) - Users commend the **intuitive design and AI insights** of Buzzmonitor, enhancing social listening and data analysis efficiency. (2 reviews) - Users value the **AI insights** of Buzzmonitor, which simplifies report analysis and enhances efficiency significantly. (1 reviews) - Users love the **AI insights** of Buzzmonitor, making data analysis simple and efficient with powerful summaries. (1 reviews) - Analytics (1 reviews) - Convenience (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) ## Buzzmonitor Reviews ### 1. My Experience with Buzzmonitor and Data Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Nadja T. | ANALISTA DE EXPERIÊNCIA DO CLIENTE JR, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 19, 2025 **What do you like best about Buzzmonitor?** I have had the pleasure of using it on two occasions: first as a CRM intern and currently as a project assistant. The platform stands out for being quite comprehensive, offering agility in service, efficient customer support, and features that enhance the quality of deliveries. Additionally, it is intuitive and easy to use, making the work routine more dynamic. Another positive point is the essential tools for quality management and crisis monitoring, such as triggers, which allow for greater control and quick response in critical situations. **What do you dislike about Buzzmonitor?** Overall, I am quite pleased with the platform and it meets most of the daily demands. However, for some more specific deliveries, such as brand studies, I believe the Influencers area could be better utilized and updated, allowing for more comprehensive and strategic research. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor helps me solve problems related to mention monitoring and crisis management, ensuring more agile and organized responses. Additionally, it facilitates data analysis and report generation, optimizing decision-making and improving the quality of deliveries. This directly benefits the team, which can achieve more efficiency and assertiveness in social media strategies. ### 2. Improve your analysis while saving time **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Junior Consumer Experience Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 11, 2025 **What do you like best about Buzzmonitor?** What I like most about Buzzmonitor is the ability to combine multiple analyses. Instead of doing everything manually and analyzing each parameter or metric separately, I can create a dashboard that allows me to visualize everything I want all at once. This not only improves data analysis but also makes it easier to detect issues or gain insights, not to mention the amount of time you save by using this platform. **What do you dislike about Buzzmonitor?** Nothing to complain about. It’s an excellent way to optimize your analysis. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor helps me compare competitor brand profiles and analyze possible brand actions, which improves engagement and reach. In addition, I can monitor all customer service interactions carried out by the brand’s social media analysts, making it possible to detect errors and make adjustments when necessary. Furthermore, Buzzmonitor makes it easier to gather metrics for the preparation of weekly and monthly reports, something that would take much longer if done manually. ### 3. Agile and Effective Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrienne S. | Analista de Experiência do Cliente, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 12, 2025 **What do you like best about Buzzmonitor?** Very resolute and fast support. Always available via email, they don't take long to respond to queries. Moreover, it is a very intuitive and fast platform; mentions are collected in seconds and quickly appear in the service queue. They do not present instabilities that affect operations, and on the few occasions it happened, it was resolved in a few minutes. The project uses the tool every day for more than 12 hours, and the integration between the service team and the cases happens due to routing, a tool that facilitates control over user response time. It also offers many metrics, enabling various types of data analysis and readings. It can be easily implemented, and the migration to Buzz was smooth. **What do you dislike about Buzzmonitor?** It is still not possible to collect private mentions from **What problems is Buzzmonitor solving and how is that benefiting you?** It has many tools, allowing quick visualization through dashboards of the project's main metrics. ### 4. Essential for CRM Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Bruna R. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** January 02, 2026 **What do you like best about Buzzmonitor?** I really like Buzzmonitor because it organizes things very well and offers various specific features. What I truly appreciate is the fully customizable personalization, which allows me to adjust the platform to meet the demands of any company in any field. Being a CRM analyst, I find this very useful, especially since I work at a company that manages several of the largest brands and we can adapt the platform precisely for each project. **What do you dislike about Buzzmonitor?** Perhaps the AI tool can be improved, but it is already very good and useful. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor organizes my CRM tasks well, with specific functionalities and total customization. ### 5. Experience and Impressions on BuzzMonitor **Rating:** 5.0/5.0 stars **Reviewed by:** João Pedro R. | Analista de Experiência do Cliente Jr, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 11, 2025 **What do you like best about Buzzmonitor?** I have a very positive experience with BuzzMonitor. The tool offers a wide range of features, is intuitive, and allows you to obtain relevant information with little effort. I especially like the ease of creating and configuring reports, as well as the practicality in assembling dashboards. I feel that I can perform all necessary tasks without complications, both in building reports and organizing visualizations. **What do you dislike about Buzzmonitor?** An area for improvement would be the ability to re-include URLs or hyperlinks in dashboards, a feature that was quite useful. **What problems is Buzzmonitor solving and how is that benefiting you?** BuzzMonitor centralizes and organizes the monitoring of mentions and data, facilitating the analysis of information from different sources in one place. This optimizes our time, reduces manual effort, and allows for quick and intuitive report and dashboard generation, supporting more assertive decisions. ### 6. Buzzmonitor is Love, Buzzmonitor is life **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | Assistente de Experiência do Consumidor, Information Technology and Services, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2025 **What do you like best about Buzzmonitor?** Buzzmonitor (which we affectionately call BM) is an extremely comprehensive tool for social listening, CRM, data import and export, and has a very powerful search engine (BM trends). Customizable dashboards that allow us to create comprehensive reports for our clients, and AI insights, honestly my favorite feature, which analyzes the posts/comments/mentions in the reports and, through the artificial intelligence implemented in the platform, summarizes the buzz in a straightforward and simple text, which would take hours to analyze manually. In other words, I love BM (BM is love) and couldn't live/work without it (BM is life), without its features and its totally intuitive design. Translated with DeepL.com (free version) **What do you dislike about Buzzmonitor?** I don't like how effective and perfect BM is, because too much perfection irritates me... Haha, just kidding! For me, the only flaw Buzzmonitor had was the inability to classify the sentiments of comments collected on TikTok, but this was recently implemented and it was one of the happiest days of my life, making my work and our automated reports 1000000% easier. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor facilitates the collection and classification of comments, posts, news, etc., which would take hours to do manually, in addition to providing various graphic formats to visualize this material and various types of groupings or segmentations of the collected data. Thanks to BM, our work is MUCH more efficient, accurate, and, above all, data-driven. ### 7. From Data, Crisis Resolution to Insights: My Experience with Buzzmonitor **Rating:** 5.0/5.0 stars **Reviewed by:** Rainer C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 12, 2025 **What do you like best about Buzzmonitor?** I use Buzzmonitor daily in my work and it has become indispensable for analysis, service, and social media monitoring. The platform is intuitive, with clear and customizable reports, which greatly facilitates the extraction of insights. Boolean searches and real-time monitoring help quickly identify trends and crises. Another strong point is the support, always agile and helpful. Overall, it is a complete tool for those who work with CRM, CX, listening, and general network management. **What do you dislike about Buzzmonitor?** Overall, not much. The platform is really very complete, but the dashboard option could allow hyperlinking within text boxes to make analyses richer. Even though this is a point that would be super important for me to implement, the Customer Success team listens to me a lot and really takes these suggestions forward, and this topic is being looked at to be implemented later. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor helps me centralize and analyze all social media interactions, owned and earned media in one place, facilitating the monitoring of mentions, trends, and crises in real-time. This optimizes response time, improves report quality, and supports strategic decisions based on data, making social listening work much more agile and precise. ### 8. A very complete CRM, but with possibilities for further improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Yan d. | Atendimento ao cliente, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 11, 2025 **What do you like best about Buzzmonitor?** Ease of creating tags, use of AI to assist in tagging and responses. Possibility of filters, clear and practical interface. Integration with various social networks. Report analysis. **What do you dislike about Buzzmonitor?** Delay in collecting some social networks and constant bugs that hinder service. **What problems is Buzzmonitor solving and how is that benefiting you?** Facilitating the integration of various social networks into a single tool to streamline service and crisis management, as well as enabling the creation of reports based on collected data. ### 9. Positive Points I Found in Buzzmonitor **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 12, 2025 **What do you like best about Buzzmonitor?** Buzzmonitor is a very comprehensive platform for those who want to centralize social networks and customer service in one place. What I find most appealing is that you can monitor everything in real-time, generate reports, organize service with tags and tickets, and even use automations that greatly speed up the work. Overall, it stands out for having many features and integrating various channels, making it great for companies that need to keep track of customer contact and manage their online reputation. **What do you dislike about Buzzmonitor?** None, the platform is complete in everything, nothing to complain about. **What problems is Buzzmonitor solving and how is that benefiting you?** I don't use Buzzmonitor yet, but from what I've researched, it solves problems like centralizing service from various channels and facilitating social media monitoring. This could benefit me by saving time and helping to respond to customers faster, as well as tracking the brand's online reputation in one place. ### 10. All-in-One Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Renan S. | Analista de Experiência do Consumidor, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 11, 2025 **What do you like best about Buzzmonitor?** I love working with Buzzmonitor! It's a comprehensive tool that consolidates various functionalities into one environment, which greatly facilitates our daily tasks. This integration optimizes time and makes tasks faster and more organized. **What do you dislike about Buzzmonitor?** Integration with Kwai is still not available, and I can't wait for Buzzmonitor to start working with this network. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzzmonitor assists me in detailed analysis of mentions and interactions across different social networks, allowing me to identify trends, measure sentiments, and evaluate performance by platform. The tool also facilitates the creation of customized dashboards and comprehensive reports. ### 11. Comprehensive and Intuitive Platform for Monitoring and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 11, 2025 **What do you like best about Buzzmonitor?** The interface is intuitive, the features are comprehensive, and the support is quick and efficient. The analyses and reports facilitate decision-making and optimize work time. **What do you dislike about Buzzmonitor?** There's nothing I dislike. Everything is perfect. **What problems is Buzzmonitor solving and how is that benefiting you?** It helps centralize social media monitoring and customer service in one place, facilitating interaction management and data analysis. This allows us to quickly identify opportunities and problems, speeding up decisions and optimizing processes. ### 12. A not essential tool **Rating:** 2.5/5.0 stars **Reviewed by:** Carla O. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 02, 2023 **What do you like best about Buzzmonitor?** It delivers almost everything we need when we think about social media (analytics, scheduling, and community management), but not in a way that it makes it essential. **What do you dislike about Buzzmonitor?** The usability is not very friendly and the tools available don't follow what is trending or being launched on social media (like scheduling reels or carousels). **What problems is Buzzmonitor solving and how is that benefiting you?** They offer a better dashboard to analyze and monitor social media than the one that exists on the original platform. But it's not so much essential to do a day-to-day job. ### 13. Many inconveniences in using the platform and low level of support **Rating:** 2.0/5.0 stars **Reviewed by:** Antonio P. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** June 16, 2022 **What do you like best about Buzzmonitor?** Being able to control multiple platforms from a single application, having somewhat robust social media analytics, social listening, and multiple users interacting with the same platforms, maintaining an internal conversation about our platforms and the interaction of our customers **What do you dislike about Buzzmonitor?** A poor overall performance of the platform, we have had bad experiences in this first 6-month contract, I don't think we will renew the contract, as the support does not resolve our concerns in a way that satisfies us. **Recommendations to others considering Buzzmonitor:** Evaluate other alternatives and request a short trial of a maximum of 3 months to assess if it meets the requirements. We hired for 6 months and it did not meet expectations. **What problems is Buzzmonitor solving and how is that benefiting you?** The management and visualization of all our social networks (Facebook and Instagram) on a single platform and being able to manage all the accounts from it with multiple users at the same time ### 14. BuzzMonitor, serving High Impact! **Rating:** 5.0/5.0 stars **Reviewed by:** Marco A. | Assistente da Qualidade, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** July 22, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Buzzmonitor?** I like that it is very easy to use, very intuitive. It gives me the opportunity to serve High Impact clients with ease. **What do you dislike about Buzzmonitor?** Sometimes, it freezes, takes a long time to load the pages, you could improve this function of it. **What problems is Buzzmonitor solving and how is that benefiting you?** It is shortening the distances between us and the High Impact clients, who are through Facebook, Instagram, and other social networks. ### 15. Is a complete tool for analyzing mentions, is very intuitive and easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Bárbara C. | Analyst, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 31, 2022 **What do you like best about Buzzmonitor?** I like the intuitiveness of the platform. From the ease of being able to move, to be able to set the data and how easy it is to find out if something is wrong... **What do you dislike about Buzzmonitor?** I like the lack of data options that Buzzmonitor offers. Compared to Brandwatch, the graphics that Buzzmonitor delivers are simple and with few crosses, without giving the option of analysis so concrete. **Recommendations to others considering Buzzmonitor:** If your customers aren't looking for deep crossovers or crazy analysis, Buzzmonitor is the best tool in terms of both the cost-effectiveness and the deliveries you can make. **What problems is Buzzmonitor solving and how is that benefiting you?** I know the tool always goes through updates, however, I don't know what things they are changing, as we haven't worked with the tool since late 2020/early 2021. ### 16. Platform with rich details **Rating:** 5.0/5.0 stars **Reviewed by:** Ingra P. | Quality Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from English using AI. **Reviewed Date:** June 14, 2022 **What do you like best about Buzzmonitor?** The richness in details in the information that the platform provides us. **What do you dislike about Buzzmonitor?** The platform is experiencing slowness in loading messages. **Recommendations to others considering Buzzmonitor:** Great tool for customer service. **What problems is Buzzmonitor solving and how is that benefiting you?** The platform at various times experiences slowness in loading messages sent by the client. ### 17. excellent platform for work use. **Rating:** 5.0/5.0 stars **Reviewed by:** Isadora P. | Customer Experience, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** June 14, 2022 **What do you like best about Buzzmonitor?** it is an important and intelligent platform. **What do you dislike about Buzzmonitor?** I haven't found any flaws in this platform yet. **Recommendations to others considering Buzzmonitor:** I recommend Buzzmonitor for companies. **What problems is Buzzmonitor solving and how is that benefiting you?** Buzz Monitor helps us manage social media data. ### 18. A complete CRM solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 06, 2022 **What do you like best about Buzzmonitor?** Versatility of the platform and data analytics including competitive data. Love the real-time dashboards and the information provided on performance of campaign ads. **What do you dislike about Buzzmonitor?** Its great to use once you learn how to use it. Nothing specific. **What problems is Buzzmonitor solving and how is that benefiting you?** I was trying to look into the competition and also create social media dashboards ### 19. BuzzMonitor Perfect for Monitoring Sentiment **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 28, 2021 **What do you like best about Buzzmonitor?** The convenience as well as the detailed information I gain from the application. **What do you dislike about Buzzmonitor?** I don't like the format that it is setup in. **Recommendations to others considering Buzzmonitor:** In my opinion one of the top tools for monitoring social mentions, interactions, and brand awareness all in one platform. **What problems is Buzzmonitor solving and how is that benefiting you?** Tracking and monitoring all mentions and branding across several platforms. ### 20. It's simply great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 14, 2020 **What do you like best about Buzzmonitor?** Adds and some surveys are soo like from your side. **What do you dislike about Buzzmonitor?** Nothing to say anything about this site dislike. **Recommendations to others considering Buzzmonitor:** Bonus need **What problems is Buzzmonitor solving and how is that benefiting you?** No more bonus points only. Rest of the things are soo nice. ### 21. Great software to use for interacting with consumers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 12, 2018 **What do you like best about Buzzmonitor?** I like how easy it is to interact with customers. Buzzmonitor is a great way to communicate. The use of it to find others to expand your brand it a plus. **What do you dislike about Buzzmonitor?** I dislike how it can be a bit difficult to navigate throughout at first. It takes time to learn the features. **What problems is Buzzmonitor solving and how is that benefiting you?** It solves expanding your brand and seeing where you stand in social media. You can see what can result in an increase in your brand. ### 22. My go to hero **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie J. | Freelance Writer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 13, 2018 **What do you like best about Buzzmonitor?** I love how everything is right there for me to use and see without the hassle of wondering where to look. It is very user friendly that's for sure **What do you dislike about Buzzmonitor?** no dislikes..i have had no issues up to this point so i really have no dislikes to report **What problems is Buzzmonitor solving and how is that benefiting you?** benefit from interacting with facebook ## Buzzmonitor Discussions - [What is BuzzMonitor used for?](https://www.g2.com/discussions/what-is-buzzmonitor-used-for) - [View Buzzmonitor pricing details and edition comparison](https://www.g2.com/products/buzzmonitor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+11%3A45%3A20+-0500&secure%5Bsession_id%5D=db5771cd-8d57-415c-b2eb-1e55c7f619a7&secure%5Btoken%5D=9a2e11a7ab2e603e785e6810b47247cf9df1e429bad537362f76f41a119a01ee&format=llm_user) ## Buzzmonitor Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Media Channels** - Broadcast Media - Print Media - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Brand Signals** - Comparison - AI - Brand Health **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Brand Analytics** - Trend Analysis - Tracking **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot ## Top Buzzmonitor Alternatives - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 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