G2 reviewers report that Quo excels in overall user satisfaction, reflected in its higher G2 Score of 79.46 compared to Broadvoice's 53.9. This suggests that users find Quo to be a more reliable choice for their VoIP needs.
Users say that Broadvoice is particularly appreciated for its ease of use, especially among non-technical staff. One user highlighted the VoIP system's simplicity for making and receiving calls, along with its convenient texting feature.
According to verified reviews, Quo stands out for its customer support, with users praising the patience and thoroughness of their support agents. One user noted that an agent spent over an hour resolving issues, showcasing Quo's commitment to customer satisfaction.
Reviewers mention that Broadvoice offers impressive flexibility, allowing users to switch seamlessly between handsets and smartphone apps without losing functionality. This adaptability is crucial for teams that need to maintain productivity while on the go.
Users highlight that Quo's feature set, including its API support and rapid iteration of new technologies, makes it a strong contender for businesses looking for modern solutions. This responsiveness to user needs is a significant advantage for tech-savvy teams.
G2 reviewers note that while Broadvoice has a solid reputation for call quality, Quo's overall feature set, including its essential functionalities, tends to resonate more with users, as evidenced by the higher volume of recent reviews and feedback.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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