# Top 10 Broadvoice Alternatives &amp; Competitors
**Average Rating:** 4.5/5
**Total Number of Reviews:** 64
Broadvoice is not the only option for VoIP Providers. Explore other competing options and alternatives. VoIP Providers is a widely used technology, and many people are seeking secure, top rated software solutions with voip number, software pairing, and screen sharing. Other important factors to consider when researching alternatives to Broadvoice include customer service and price. The best overall Broadvoice alternative is GoTo Connect. Other similar apps like Broadvoice are Nextiva, RingEX, Crexendo, and 3CX. Broadvoice alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [Video Conferencing Software](https://www.g2.com/categories/video-conferencing).


## Best Paid &amp; Free Alternatives to Broadvoice
  - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews)
  - [Crexendo](https://www.g2.com/products/crexendo/reviews)
  - [3CX](https://www.g2.com/products/3cx/reviews)
  - [Webex Calling](https://www.g2.com/products/webex-calling/reviews)
  - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)

## Top 10 Alternatives to Broadvoice Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Broadvoice stacks up to the competition, check reviews from current &amp; previous users in industries like Information Technology and Services, Financial Services, and Government Administration, and find the best product for your business.


  ### 1. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)
By GoTo
**Average Rating:** 4.4/5
**Total Reviews:** 1,415
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service


Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Broadvoice vs GoTo Connect](https://www.g2.com/compare/broadvoice-broadvoice-vs-goto-connect)
**Compare GoTo Connect with other alternatives:**
- [GoTo Connect vs Nextiva](https://www.g2.com/compare/goto-connect-vs-nextiva)
- [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex)
- [GoTo Connect vs Crexendo](https://www.g2.com/compare/crexendo-vs-goto-connect)
- [GoTo Connect vs 3CX](https://www.g2.com/compare/3cx-vs-goto-connect)
- [GoTo Connect vs Webex Calling](https://www.g2.com/compare/goto-connect-vs-webex-calling)
- [GoTo Connect vs Vonage Business Communications](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications)
- [GoTo Connect vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect)
- [GoTo Connect vs Zoom Workplace](https://www.g2.com/compare/goto-connect-vs-zoom-workplace)
- [GoTo Connect vs Aircall](https://www.g2.com/compare/aircall-vs-goto-connect)

  ### 2. [Nextiva](https://www.g2.com/products/nextiva/reviews)
By Nextiva
**Average Rating:** 4.5/5
**Total Reviews:** 3,578
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company&#39;s employees to conduct their business from anywhere.


Reviewers say compared to Broadvoice, Nextiva is:
- Slower to reach roi
- More expensive
Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Broadvoice vs Nextiva](https://www.g2.com/compare/broadvoice-broadvoice-vs-nextiva)
**Compare Nextiva with other alternatives:**
- [Nextiva vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-nextiva)
- [Nextiva vs RingEX](https://www.g2.com/compare/nextiva-vs-ringex)
- [Nextiva vs Crexendo](https://www.g2.com/compare/crexendo-vs-nextiva)
- [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva)
- [Nextiva vs Webex Calling](https://www.g2.com/compare/nextiva-vs-webex-calling)
- [Nextiva vs Vonage Business Communications](https://www.g2.com/compare/nextiva-vs-vonage-business-communications)
- [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva)
- [Nextiva vs Zoom Workplace](https://www.g2.com/compare/nextiva-vs-zoom-workplace)
- [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva)

  ### 3. [RingEX](https://www.g2.com/products/ringex/reviews)
By RingCentral
**Average Rating:** 4.2/5
**Total Reviews:** 1,398
AI-powered communications that redefines customer engagement for modern teams.


Reviewers say compared to Broadvoice, RingEX is:
- More expensive
Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Broadvoice vs RingEX](https://www.g2.com/compare/broadvoice-broadvoice-vs-ringex)
**Compare RingEX with other alternatives:**
- [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex)
- [RingEX vs Nextiva](https://www.g2.com/compare/nextiva-vs-ringex)
- [RingEX vs Crexendo](https://www.g2.com/compare/crexendo-vs-ringex)
- [RingEX vs 3CX](https://www.g2.com/compare/3cx-vs-ringex)
- [RingEX vs Webex Calling](https://www.g2.com/compare/ringex-vs-webex-calling)
- [RingEX vs Vonage Business Communications](https://www.g2.com/compare/ringex-vs-vonage-business-communications)
- [RingEX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-ringex)
- [RingEX vs Zoom Workplace](https://www.g2.com/compare/ringex-vs-zoom-workplace)
- [RingEX vs Aircall](https://www.g2.com/compare/aircall-vs-ringex)

  ### 4. [Crexendo](https://www.g2.com/products/crexendo/reviews)
By Crexendo Business Solutions
**Average Rating:** 4.9/5
**Total Reviews:** 353
Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada.


Reviewers say compared to Broadvoice, Crexendo is:
- Better at support
- Better at meeting requirements
- Easier to set up
Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [Broadvoice vs Crexendo](https://www.g2.com/compare/broadvoice-broadvoice-vs-crexendo)
**Compare Crexendo with other alternatives:**
- [Crexendo vs GoTo Connect](https://www.g2.com/compare/crexendo-vs-goto-connect)
- [Crexendo vs Nextiva](https://www.g2.com/compare/crexendo-vs-nextiva)
- [Crexendo vs RingEX](https://www.g2.com/compare/crexendo-vs-ringex)
- [Crexendo vs 3CX](https://www.g2.com/compare/3cx-vs-crexendo)
- [Crexendo vs Webex Calling](https://www.g2.com/compare/crexendo-vs-webex-calling)
- [Crexendo vs Vonage Business Communications](https://www.g2.com/compare/crexendo-vs-vonage-business-communications)
- [Crexendo vs Dialpad Connect](https://www.g2.com/compare/crexendo-vs-dialpad-connect)
- [Crexendo vs Zoom Workplace](https://www.g2.com/compare/crexendo-vs-zoom-workplace)
- [Crexendo vs Aircall](https://www.g2.com/compare/aircall-vs-crexendo)

  ### 5. [3CX](https://www.g2.com/products/3cx/reviews)
By 3CX
**Average Rating:** 4.4/5
**Total Reviews:** 547
3CX is an open standards communications solution that replaces proprietary PBX&#39;s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.


Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Contact Center](https://www.g2.com/categories/contact-center), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Broadvoice vs 3CX](https://www.g2.com/compare/3cx-vs-broadvoice-broadvoice)
**Compare 3CX with other alternatives:**
- [3CX vs GoTo Connect](https://www.g2.com/compare/3cx-vs-goto-connect)
- [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva)
- [3CX vs RingEX](https://www.g2.com/compare/3cx-vs-ringex)
- [3CX vs Crexendo](https://www.g2.com/compare/3cx-vs-crexendo)
- [3CX vs Webex Calling](https://www.g2.com/compare/3cx-vs-webex-calling)
- [3CX vs Vonage Business Communications](https://www.g2.com/compare/3cx-vs-vonage-business-communications)
- [3CX vs Dialpad Connect](https://www.g2.com/compare/3cx-vs-dialpad-connect)
- [3CX vs Zoom Workplace](https://www.g2.com/compare/3cx-vs-zoom-workplace)
- [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall)

  ### 6. [Webex Calling](https://www.g2.com/products/webex-calling/reviews)
By Cisco
**Average Rating:** 4.5/5
**Total Reviews:** 635
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.


Reviewers say compared to Broadvoice, Webex Calling is:
- More expensive
- Better at meeting requirements
Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Broadvoice vs Webex Calling](https://www.g2.com/compare/broadvoice-broadvoice-vs-webex-calling)
**Compare Webex Calling with other alternatives:**
- [Webex Calling vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-webex-calling)
- [Webex Calling vs Nextiva](https://www.g2.com/compare/nextiva-vs-webex-calling)
- [Webex Calling vs RingEX](https://www.g2.com/compare/ringex-vs-webex-calling)
- [Webex Calling vs Crexendo](https://www.g2.com/compare/crexendo-vs-webex-calling)
- [Webex Calling vs 3CX](https://www.g2.com/compare/3cx-vs-webex-calling)
- [Webex Calling vs Vonage Business Communications](https://www.g2.com/compare/vonage-business-communications-vs-webex-calling)
- [Webex Calling vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-webex-calling)
- [Webex Calling vs Zoom Workplace](https://www.g2.com/compare/webex-calling-vs-zoom-workplace)
- [Webex Calling vs Aircall](https://www.g2.com/compare/aircall-vs-webex-calling)

  ### 7. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)
By Vonage
**Average Rating:** 4.3/5
**Total Reviews:** 502
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we&#39;ve embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.


Reviewers say compared to Broadvoice, Vonage Business Communications is:
- Slower to reach roi
Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms)

**Compare:** [Broadvoice vs Vonage Business Communications](https://www.g2.com/compare/broadvoice-broadvoice-vs-vonage-business-communications)
**Compare Vonage Business Communications with other alternatives:**
- [Vonage Business Communications vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications)
- [Vonage Business Communications vs Nextiva](https://www.g2.com/compare/nextiva-vs-vonage-business-communications)
- [Vonage Business Communications vs RingEX](https://www.g2.com/compare/ringex-vs-vonage-business-communications)
- [Vonage Business Communications vs Crexendo](https://www.g2.com/compare/crexendo-vs-vonage-business-communications)
- [Vonage Business Communications vs 3CX](https://www.g2.com/compare/3cx-vs-vonage-business-communications)
- [Vonage Business Communications vs Webex Calling](https://www.g2.com/compare/vonage-business-communications-vs-webex-calling)
- [Vonage Business Communications vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications)
- [Vonage Business Communications vs Zoom Workplace](https://www.g2.com/compare/vonage-business-communications-vs-zoom-workplace)
- [Vonage Business Communications vs Aircall](https://www.g2.com/compare/aircall-vs-vonage-business-communications)

  ### 8. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
By Dialpad
**Average Rating:** 4.4/5
**Total Reviews:** 4,191
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.


Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Compare:** [Broadvoice vs Dialpad Connect](https://www.g2.com/compare/broadvoice-broadvoice-vs-dialpad-connect)
**Compare Dialpad Connect with other alternatives:**
- [Dialpad Connect vs GoTo Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect)
- [Dialpad Connect vs Nextiva](https://www.g2.com/compare/dialpad-connect-vs-nextiva)
- [Dialpad Connect vs RingEX](https://www.g2.com/compare/dialpad-connect-vs-ringex)
- [Dialpad Connect vs Crexendo](https://www.g2.com/compare/crexendo-vs-dialpad-connect)
- [Dialpad Connect vs 3CX](https://www.g2.com/compare/3cx-vs-dialpad-connect)
- [Dialpad Connect vs Webex Calling](https://www.g2.com/compare/dialpad-connect-vs-webex-calling)
- [Dialpad Connect vs Vonage Business Communications](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications)
- [Dialpad Connect vs Zoom Workplace](https://www.g2.com/compare/dialpad-connect-vs-zoom-workplace)
- [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect)

  ### 9. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
By Zoom
**Average Rating:** 4.5/5
**Total Reviews:** 56,459
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Reviewers say compared to Broadvoice, Zoom Workplace is:
- Easier to set up
- Better at meeting requirements
Categories in common with Broadvoice: [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Compare:** [Broadvoice vs Zoom Workplace](https://www.g2.com/compare/broadvoice-broadvoice-vs-zoom-workplace)
**Compare Zoom Workplace with other alternatives:**
- [Zoom Workplace vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-zoom-workplace)
- [Zoom Workplace vs Nextiva](https://www.g2.com/compare/nextiva-vs-zoom-workplace)
- [Zoom Workplace vs RingEX](https://www.g2.com/compare/ringex-vs-zoom-workplace)
- [Zoom Workplace vs Crexendo](https://www.g2.com/compare/crexendo-vs-zoom-workplace)
- [Zoom Workplace vs 3CX](https://www.g2.com/compare/3cx-vs-zoom-workplace)
- [Zoom Workplace vs Webex Calling](https://www.g2.com/compare/webex-calling-vs-zoom-workplace)
- [Zoom Workplace vs Vonage Business Communications](https://www.g2.com/compare/vonage-business-communications-vs-zoom-workplace)
- [Zoom Workplace vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zoom-workplace)
- [Zoom Workplace vs Aircall](https://www.g2.com/compare/aircall-vs-zoom-workplace)

  ### 10. [Aircall](https://www.g2.com/products/aircall/reviews)
By Aircall
**Average Rating:** 4.4/5
**Total Reviews:** 1,605
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.


Categories in common with Broadvoice: [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

**Compare:** [Broadvoice vs Aircall](https://www.g2.com/compare/aircall-vs-broadvoice-broadvoice)
**Compare Aircall with other alternatives:**
- [Aircall vs GoTo Connect](https://www.g2.com/compare/aircall-vs-goto-connect)
- [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva)
- [Aircall vs RingEX](https://www.g2.com/compare/aircall-vs-ringex)
- [Aircall vs Crexendo](https://www.g2.com/compare/aircall-vs-crexendo)
- [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall)
- [Aircall vs Webex Calling](https://www.g2.com/compare/aircall-vs-webex-calling)
- [Aircall vs Vonage Business Communications](https://www.g2.com/compare/aircall-vs-vonage-business-communications)
- [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect)
- [Aircall vs Zoom Workplace](https://www.g2.com/compare/aircall-vs-zoom-workplace)


---
## Broadvoice Alternatives FAQs

### What features do alternatives offer that Broadvoice does not?

Broadvoice lacks browser extension support, which is available natively in all top alternatives such as GoTo Connect, Nextiva, RingEX, 3CX, Webex Calling, Crexendo, Vonage Business Communications, Dialpad Connect, and Aircall. Additionally, Broadvoice&#39;s mobile app functionality is less robust compared to competitors, with users noting bugs and limited texting features. Advanced collaboration features like screen sharing and document collaboration, present in alternatives like Webex Calling and Zoom Workplace, are missing or limited in Broadvoice. Furthermore, Broadvoice&#39;s user interface and customization options are less intuitive and flexible compared to alternatives, and it lacks AI-powered tools such as call transcription, AI summaries, and real-time coaching found in RingEX, Dialpad Connect, and Aircall.



### Which VoIP Providers tools do reviewers recommend instead of Broadvoice?

Reviewers recommend [Nextiva](https://www.g2.com/products/nextiva/reviews) for its excellent customer support (1277 mentions), ease of use (117 reviews), and robust AI capabilities that improve communication efficiency. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) is favored for its simple setup, reliability, and user-friendly interface with 127 mentions of ease of use. [RingEX](https://www.g2.com/products/ringex/reviews) is praised for its AI-powered features, integration capabilities, and 24/7 phone support. [3CX](https://www.g2.com/products/3cx/reviews) is recommended for its cost-effectiveness, flexible deployment options, and user-friendly interface. [Webex Calling](https://www.g2.com/products/webex-calling/reviews) is highlighted for its seamless integration with Webex Meetings, high call quality, and enterprise-grade security. Additionally, [Aircall](https://www.g2.com/products/aircall/reviews) is noted for its ease of use, powerful integrations with CRM systems, and AI-driven call analytics. These providers consistently receive high marks for customer support, feature richness, and reliability, making them preferred choices over Broadvoice.



### How does Broadvoice compare to GoTo Connect?

According to G2 data, [Broadvoice](https://www.g2.com/products/broadvoice-broadvoice/reviews) holds a slight advantage over [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) in key usability dimensions, scoring 9.4 versus 9.0 in Usability, 9.2 versus 8.9 in Ease of Admin, and 9.1 versus 8.8 in Support, reflecting a 0.4 to 0.3-point lead. Broadvoice also excels in Ease of Setup (9.0 vs 8.7) and Ease of Doing Business (9.4 vs 9.1). Both platforms have strong average ratings, with Broadvoice at 4.5/5 from 64 reviews and GoTo Connect at 4.4/5 from 1,415 reviews. Broadvoice uniquely offers features such as CCaaS options, conference transcripts, tenancy flexibility, voicemail to email, and voicemail to SMS, which GoTo Connect lacks. Conversely, GoTo Connect provides browser extension features not available in Broadvoice. User sentiment highlights Broadvoice&#39;s strengths in ease of use (18 mentions), customer support (13), and reliability (12), while GoTo Connect is praised for ease of use (127 mentions), customer support (46), and reliability (44). However, GoTo Connect users report more frequent call issues (28 mentions) and customer support challenges (17 mentions) compared to Broadvoice. Overall, Broadvoice is favored for its superior usability and support scores and unique feature set, while GoTo Connect benefits from a larger user base and broader feature integrations.



### Why do users choose GoTo Connect over Broadvoice?

Users choose [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) over Broadvoice primarily for its comprehensive unified communication capabilities, combining phone, video conferencing, contact center, and messaging into a single platform. GoTo Connect&#39;s mobile and desktop apps enable employees to stay connected from any location, enhancing remote work flexibility. Its intuitive admin portal and visual dial plan editor simplify call management and customization, which users find valuable. Additionally, GoTo Connect offers real-time call analytics and integrates with platforms like Microsoft Teams and Salesforce, supporting diverse business workflows. The platform&#39;s scalability and extensive feature set, including AI chatbot support and contact center functionalities, appeal to small and medium-sized businesses seeking an all-in-one communication solution. Users appreciate GoTo Connect&#39;s ease of setup, robust feature set, and the ability to manage communications centrally, making it a preferred choice for organizations prioritizing integrated, flexible, and scalable communication tools.



### What are the best alternatives to Broadvoice?

The best alternatives to Broadvoice based on G2 user reviews and ratings include [Nextiva](https://www.g2.com/products/nextiva/reviews) (4.5/5 stars, 3568 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 stars, 1415 reviews), [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars, 1371 reviews), [3CX](https://www.g2.com/products/3cx/reviews) (4.4/5 stars, 547 reviews), and [Webex Calling](https://www.g2.com/products/webex-calling/reviews) (4.5/5 stars, 633 reviews). These alternatives offer higher review counts and comparable or better ratings, with strong customer support, ease of use, and feature-rich platforms. Additionally, [Crexendo](https://www.g2.com/products/crexendo/reviews) stands out with a 4.9/5 rating across 346 reviews, noted for excellent support and ease of setup.




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- [Which vendor provides AI-powered adaptive authentication?](https://www.g2.com/discussions/which-vendor-provides-ai-powered-adaptive-authentication)
- [What QMS software provides real-time quality issue tracking?](https://www.g2.com/discussions/what-qms-software-provides-real-time-quality-issue-tracking)
- [Which recruitment platform offers the largest candidate database?](https://www.g2.com/discussions/which-recruitment-platform-offers-the-largest-candidate-database)

## Spotlight Categories
- [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)
- [Attribution Software](https://www.g2.com/categories/attribution)
- [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)

